Chicory

Hi Bev,

That’s great news! Please feel free to reach out when your redesign is done. As always, feel free to reach me at [email protected] if you have any questions.

Looking forward to working with you.
-Amanda

Hi Jessa,

So sorry we’re just seeing this now! I just checked on your account and it looks like things were taken care of back in July. Please let me know if you have any further questions or issues! Feel free to reach me at [email protected]

Amanda

Hi Bev,

I am so sorry for the delay in response. There are a few things that could be causing the button to not appear in the location you have set. Are you using a plugin or a tool like RecipeSEO to markup your recipes? We rely on this type of “formatting” to be able to place the button on your site and also to read the ingredients on your page.

If you wouldn’t mind sharing the URL to your site, I would be happy to look into the issue for you. If you would rather not share that here, you can email me at [email protected]

Thank you for your interest in working with Chicory!
Amanda

Hi gtrenard,

Thank you for reaching out! The reason you are seeing the button style changing across different platforms is because we were A/B testing our button to see which style performed the best. If you’re interesting in our findings, check out this blog post.

I can remove you from the testing and allow only one style to run on your site. If you wouldn’t mind sharing your URL I would be happy to make the square teal button your default style.

If you would rather not share that information here, please feel free to contact me at [email protected]

Thank you for your interest in working with Chicory,
Amanda

Hi Yvonne,

Thank you for reaching out! There are a few things that could be causing the button to not appear in the location you have set. Are you using a plugin or a tool like RecipeSEO to markup your recipes? We rely on this type of “formatting” to be able to place the button on your site and also to read the ingredients on your page.

If you wouldn’t mind sharing the URL to your site, I would be happy to look into the issue for you. If you would rather not share that here, you can email me at [email protected]

Thank you for your interest in working with Chicory!
Amanda