Chika Ibeneme
Forum Replies Created
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Forum: Plugins
In reply to: [Event Tickets and Registration] Event Tickets CSV Report Still Not WorkingHello,
Thank you for your patience.
We are happy to inform you that the issue has been resolved in the latest plugin release. We recommend updating your plugins to benefit from this fix. As always, please remember to create a backup of your site before proceeding with the update.
Forum: Plugins
In reply to: [Event Tickets and Registration] Can’t save ticket after upgradeHello,
Thank you for your patience.
We are happy to inform you that the issue has been resolved in the latest plugin release. We recommend updating your plugins to benefit from this fix. As always, please remember to create a backup of your site before proceeding with the update.
Hello,
Thank you for your patience.
We are happy to inform you that the issue has been resolved in the latest plugin release. We recommend updating your plugins to benefit from this fix. As always, please remember to create a backup of your site before proceeding with the update.
Forum: Plugins
In reply to: [The Events Calendar] REST API endpoints not accessibleHello,
Thank you for your patience.
We are happy to inform you that the issue has been resolved in the latest plugin release. We recommend updating your plugins to benefit from this fix. As always, please remember to create a backup of your site before proceeding with the update.
Thanks for reaching out.
Based on the error message, the plugin is trying to access some venue data from your events, however, the expected data values are not present. The warnings are indicating attempts to read properties such as?state_province
,?state
,?province
,?address
, and?post_title
?on an integer. This suggests that the code is expecting an object (probably a venue object) but is receiving an integer instead.
What I’d advise you to do first is to go thorugh your events and ensure that you have the correct venue data present and then if it looks good, I’d advise that you do a conflict test via this guide here:
https://theeventscalendar.com/knowledgebase/testing-for-conflicts To try and narrow down the issue further.Forum: Plugins
In reply to: [The Events Calendar] Issue with the publish button when editing a theme.Hi @michalrama
Thanks for reaching out!
Can you provide me with additional details such as:
– The theme and version that you’re using.
– The plugin version that you’re seeing this on.
– Also, does the publish button save the changes?Forum: Plugins
In reply to: [The Events Calendar] Events Archives appear on Google resultsThanks for reaching out.
Can you also ensure that you have the disallow list from this guide https://theeventscalendar.com/knowledgebase/seo-and-performance-issues/ added to your robots.txt file, please? let us know if that helps!
Forum: Plugins
In reply to: [The Events Calendar] Bullet Lists and Ordered Lists CSS problemsHi @frank6tg,
We’re just checking in to see if my colleague Atousa snippet helped in this case, please do let us know!
Hi All,
I’m going to go ahead and close this thread since my colleague has provided further instructions for communication on this query.Forum: Plugins
In reply to: [The Events Calendar] Deprecated errors on PHP 8.2Hi Parag,
Thanks for reaching out.
- The deprecation warnings only appear after updating, correct?
- For the missing css file, Can you provide me with your site URL so that I can take a closer look at this, please? Additionally, would you happen to have any caching/performance plugins that could be blocking that file? we have another user with the same issue, seeing if it’s a trend here and we’re going to test this out as well.
Forum: Plugins
In reply to: [The Events Calendar] Few CSS files are not being Called.Thanks for reaching out, I’ll be happy to help!
Can you provide me with your site URL so that I can take a closer look at this, please? Additionally, would you happen to have any caching/performance plugins that could be blocking that file?
Forum: Plugins
In reply to: [The Events Calendar] Updating past event does not update to upcoming eventHi @tkapenga
Thanks for reaching out.
There could be a few issues at play here:
– Please ensure that you configure your caching plugin according to this guide here:
https://theeventscalendar.com/knowledgebase/caching-basics/, perhaps that is cause the changes to reflect properly.
– Please also ensure that you configure and refresh your permalinks as mentioned here:
https://theeventscalendar.com/knowledgebase/changing-permalinks/
And lastly, for a workaround, please try creating a similar event with the updated date and time and let me know if those changes get reflected on the frontend.Forum: Plugins
In reply to: [The Events Calendar] Post was Published, but not PublishedHi @buyyes
Thanks for reaching out.
I’m not familiar with the publishing plugin that you’re using, however, few things come to mind here that you could look at:
- It could be that the caching system that you use on your host or on your site isn’t configured properly, please try adding the files from here to the list: https://theeventscalendar.com/knowledgebase/caching-basics/
- By “EA” are you referring to Events Aggregator?
Forum: Plugins
In reply to: [The Events Calendar] Link for Organizier in single viewHi @2807georg,
Thanks for reaching out, I’ll be happy to help!
The current way for this would be to click on “View organizer website” I believe what you want would be to double click or single click the name itself and redirect to the same link?
It’s not supported out of the box and would entail some customizations, we don’t have a specific guide on this, however, Here are some guides that could help you get started.
Organizer templates are listed here.?https://theeventscalendar.com/knowledgebase/events-calendar-pro-template-files/#h-organizers?
Guide on modifying our template files→?https://theeventscalendar.com/knowledgebase/customizing-template-files-2/
?
And here are the files you can customize/override for your reference→
The Events Calendar:?https://theeventscalendar.com/knowledgebase/calendar-template-files-v2/
Events Calendar Pro:?https://theeventscalendar.com/knowledgebase/events-calendar-pro-template-files/
?Forum: Plugins
In reply to: [The Events Calendar] Error message in DashboardHI @issacharnz
Thanks for reaching out.
I’m not able and not permitted to log into your site (please don’t share any sensitive information here). That being said, can you share some of the settings that you have in the area for your slugs, please?
Please also try refreshing your permalinks via this guide here: https://theeventscalendar.com/knowledgebase/changing-permalinks/