Chika Ibeneme
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Fullwith calendar pageSorry for getting to your request so late.
Can you provide me with the link the the site in question, please? I see that you have a more recent request as well on .org
This can be done via some CSS or an alternate method
Forum: Plugins
In reply to: [The Events Calendar] Schema SupportHi @bhooks
Thanks for reaching out.
We have an extension here that can add the field in for you available here:
https://theeventscalendar.com/extensions/event-statuses/Forum: Plugins
In reply to: [The Events Calendar] Add content to the events listThank you so much for your kind words, at the moment the getting the PRO version would be your best bet. Apart from making some significant modifications to your plugin to display events from a list on another page.
Forum: Plugins
In reply to: [The Events Calendar] 404 Error on new postsCan you try uninstalling the plugin fully and then adding it back in once more, please? Also, can you try using the “events” and “event” slugs in the plugin settings and seeing if that works, please?
Forum: Plugins
In reply to: [The Events Calendar] Map address spacing issueThanks for getting back to me.
You can try the following code for that:
.tribe-country-name {
padding-left: 5px;
}Forum: Plugins
In reply to: [The Events Calendar] RTL supportHi @iritherman
We don’t have strong RTL support (some themes that integrate with our plugins, like Avada, might add RTL functionality to our plugin).
You can test them out with our free plugin.
Forum: Plugins
In reply to: [The Events Calendar] Map address spacing issueThanks for reaching out.
Can you try adding the following CSS code into your theme’s custom CSS area in your customizer, please? I haven’t seen this issue before, however, it seems like it might be a CSS conflict with your theme.
.tribe-region {
padding-left: 5px;
padding-right: 5px;
}Forum: Plugins
In reply to: [The Events Calendar] 404 Error on new postsThanks for reaching out.
Are you using the modern events calendar plugin or our events calendar plugin. Can you verify that for me, please?
The code that I see on your site shows that it’s the modern events calendar. There might be a conflict between the two in terms of links that is causing this issue here.
Forum: Plugins
In reply to: [The Events Calendar] Calendar not showing eventsHI @rch1708
Thanks for reaching out.
Can you run our conflict for testing guide that we have available here and let me know if you’re able to narrow down the issue, please?
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Also, can you provide me wtih your systtem infomration, please? https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Forum: Plugins
In reply to: [The Events Calendar] Events not showing in the mobile versionHi @anamarco
Thanks for reaching out. I’m seeing the month picker and events are displaying properly on mobile, if you’re still having issues can you provide me with a screenshot of what you’re seeing and let me know what OS, device, and browser you’re viewing this on, please?
Forum: Plugins
In reply to: [The Events Calendar] Change background colourHi @mojatu,
Thanks for reaching out, you seem to be using the Modern events calendar plugin https://webnus.net/modern-events-calendar/ so it’ll be best to contact them for assistance with that. I also see that you were able to change the background color, therefore, I’ll be marking this request as solved.
Forum: Plugins
In reply to: [The Events Calendar] Plugin ConflictHi There,
Thanks for that ??
Forum: Plugins
In reply to: [The Events Calendar] Plugin ConflictHi there,
Thanks for reaching out.
Can you reach out to the our helpdesk via our site and ask for Chika, please? I’ll get the support ticket and assist you as best we can.
In the ticket, can you provide me with the following information, please?
– The error that you’re seeing
– Your system information:
Please go to Events > Help, there you will see a big black box halfway down the page.
Above the box there is a button saying ‘Copy to Clipboard’. Click that and then paste it in a reply. Thanks a lot for this!Forum: Plugins
In reply to: [The Events Calendar] Can’t Deactivate FullyHi There,
Thanks for reaching out.
Is it that you want to uninstall the plugin fully or are you trying to do something else, can you clarify, please?
Can you check any caching plugins that you might have active and try clearing the cache and seeing if that helps, please?
Forum: Reviews
In reply to: [The Events Calendar] SEO and Support problemsHi There,
I work support the The Events Calender and apologize for the frustration caused here. While our pro version and free version do have their differences we do try our best to assist all our customers as much as we can. If you can send out a request to our support desk and ask for Chika, I’ll be happy to assist you as best as I can.