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Viewing 15 replies - 1 through 15 (of 18 total)
  • Thanks Hardeep,

    Cool. You are the best.

    Can I know why your theme does not provide such a basic necessity as “sidebar” for a woocom – store theme? I mean really it kills the fun of working with shopisle just because it misses a sidebar. Such a basic necessity. Your users will be sure to give you great review’s “5stars” should you add it as a basic feature.

    Would you want your theme owners to work around a way to provide it?

    Chloe

    Hello Hardeep,

    Glad you took the time to reply.

    How can a FREE user send queries through themeisle.com?

    Please share the link as some of us seem to be lost that we need to pay to receive support.

    Chloe

    Hello Hardeep,

    It would be nice of you to let us know (most shopisle theme users) how to set up a basic side bar. I guess you guys at shopisle could be little bit more generous and share a solution to having a proper sidebar installed. You will surely have users leaving great feedback for you.

    I do see a many unhappy shopisle useres left in the rain without any reply from your support team. Trust you dont want that to happen in this internet age. Food for thought.

    Await your reply.

    Chloe

    Thread Starter chloeisme

    (@chloeisme)

    Hello, is there a certain process we need to follow to have assistance?
    As we are new, please let us know if we need to pay for this service?
    Or can we have some help?

    Thread Starter chloeisme

    (@chloeisme)

    Hello, please can we have your help?

    Thread Starter chloeisme

    (@chloeisme)

    Mike,

    Found out that “MEMBERS” https://themehybrid.com/ plugin was the culprit.
    May you accept my apology for not trying all plugins and instead troubling you with queries.

    Thank you for being supportive all through the process.

    Thread Starter chloeisme

    (@chloeisme)

    Hello Mike,

    After clicking add to cart –> view cart –> directs to page within the site that link reads https://url/shop/cart/

    On that page we see this sentence
    Cart
    Shortly available with new and exciting choices for you.

    Tried to deactivate “Loginizer” and “Redirect After Login” but the problem still occurs.

    When we are logged into the WP backend, and follow add to cart –> view cart –> we can see contents in the cart.

    Thread Starter chloeisme

    (@chloeisme)

    Thank you Mike, below is the information you need.
    Your generosity is appreciated

    ### WordPress Environment ###
    
    WC Version: 2.5.5
    Log Directory Writable: ?
    WP Version: 4.5.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.21
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 4000
    SUHOSIN Installed: –
    MySQL Version: 5.6.28
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.5.5
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    
    ### Active Plugins (25) ###
    
    Google Analytics Counter Tracker: by WPAdm – 3.1.2
    BackWPup: by Inpsyde GmbH – 3.3.1
    Black Studio TinyMCE Widget: by Black Studio – 2.2.9
    Child Theme Configurator: by Lilaea Media – 2.0.2
    Contact Form 7: by Takayuki Miyoshi – 4.4.2
    Customizer Export/Import: by The Beaver Builder Team – 0.4
    Google Captcha (reCAPTCHA) by BestWebSoft: by BestWebSoft – 1.23
    Google AdSense: by Google – 1.2.1
    Google XML Sitemaps: by Arne Brachhold – 4.0.8
    Loginizer: by Raj Kothari – 1.1.1
    Members: by Justin Tadlock – 1.1.1
    PixGridder: by Manuel asia | Pixedelic.com – 2.0.6
    Popup Maker: by WP Popup Maker – 1.4.9
    Product Enquiry for WooCommerce: by WisdmLabs – 1.2
    Redirect After Login: by marcelotorres – 0.1.5
    Simple Custom CSS: by John Regan
    Danny Van Kooten – 3.3
    
    Page Builder by SiteOrigin: by SiteOrigin – 2.4.6
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.5.11
    Sydney Portfolio: by aThemes – 1.0
    Sydney Toolbox: by aThemes – 1.01
    User Role Editor: by Vladimir Garagulya – 4.25.2
    Woocommerce CSV Import: by Allaerd Mensonides – 3.1.4
    WooCommerce: by WooThemes – 2.5.5
    Wordfence Security: by Wordfence – 6.1.7
    Yoast SEO: by Team Yoast – 3.2.5
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #164 - /catalog/
    Cart: #165 - /shop/cart/
    Checkout: #166 - /shop/checkout/
    My Account: #167 - /shop/my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Sydney Child
    Version: 1.26.1459557699
    Author URL: https://athemes.com
    Child Theme: ?
    Parent Theme Name: Sydney
    Parent Theme Version: 1.28
    Parent Theme Author URL: https://athemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    Thread Starter chloeisme

    (@chloeisme)

    Thank you Mike, can we email the report and url to you, please?

    Thread Starter chloeisme

    (@chloeisme)

    oh yes, the page is set to “publish”

    As you can see in this link

    We even reinstalled woocommerce and the cart page is still not allowing to “view cart”.

    Only when we are logged in as admin, we can see “view cart contents”

    Without login, when want to review “view cart”, the link directs to a page showing this link

    Thread Starter chloeisme

    (@chloeisme)

    Oh yes the page is set to “publish”
    As in this screenshot here link

    We still cant understand where did we go wrong.
    We have reinstalled woocommerce but the cart page is still broken (when add to cart –> then click on –> view cart, it does not take customer to view cart unless logged in).

    Please help

    Thread Starter chloeisme

    (@chloeisme)

    Thank you Mike for your advise.
    Any thoughts on how it can be made public

    We have not set any privacy for the cart page.
    Please may you guide where these settings need to be changed?

    Thread Starter chloeisme

    (@chloeisme)

    Hello tepelstreel,

    Thank you for all your support.
    The issue is solved.
    Please close the ticket.

    Thanks

    Thread Starter chloeisme

    (@chloeisme)

    This is the link

    The screen shot link in error was linked to “Please assist” in above message

    Thread Starter chloeisme

    (@chloeisme)

    Thank you James. Will check out solution from there.

Viewing 15 replies - 1 through 15 (of 18 total)