Chris Moreira – a11n

Hello!

You mention that you have already made all the necessary changes to your site. Have you contacted Google support so they can recheck it?

Hello @longstaffemedia07,

We would like you check your issue further, so please open a new support thread to address this correctly: https://www.ads-software.com/support/plugin/google-listings-and-ads/#new-topic-0

—

Additionally @prakash_bm, there is a workaround to remove that gla_?prefix using a custom code, you can find that information here: https://woocommerce.com/document/google-listings-and-ads/faqs/#section-14

Closing this thread.

Hello,

What changes are you looking to do in that section?

Hello there,

Do you refer that traffic is not being displayed on your Google Analytics dashboard or in your site’s stats? Can you share a screenshot of the section you are referring to?

Hi there,

Thanks for sharing your System Status Report. I was checking it, and I suggest disabling the cache plugins, which can prevent products from syncing correctly with Pinterest. If that doesn’t work, let’s perform a full conflict test and check if this is being resolved.

For more detailed instructions, check out How to test for plugin and theme conflicts.

Hello there,

Alright, let’s wait that time and check if this is resolved.

Hi there,

Could you share a copy of your site’s System Status Report with us?
You’ll find it at the top of the page under WooCommerce > Status > Get system report > Download for support (after you scroll down a bit). Once you have the System Status Report file, please attach it to your reply.

Can you attempt to have WooCommerce and the Pinterest plugin enabled only and check if the sync is performed following these steps?

Products not syncing: https://woo.com/document/pinterest-for-woocommerce/#section-20

You can find logs by going to WP Admin → WooCommerce → Status → Logs. Search for any Pinterest log. Let us know and share if you find any related logs to Pinterest.

Hello there,

Please enable the debug mode and check again if any error logs are being saved there that can help check this further.

See this screenshot: https://d.pr/i/o9guRd

Hello,

Thanks for sharing that report with us! To remove that without enabling the “Add Rich Pins for Products” option, it will need customization. Have you been in touch with Yoast support to check if they have any workaround for this?

Hello there!

If this is a new account, there is a new account waiting period. The first deposit for all new accounts is sent after a 7-day waiting period. This starts after the first successful payment is processed on your account — not when the account is created.

Here is more information: https://woo.com/document/woopayments/deposits/deposit-schedule/#new-accounts

In case this is not a new account, please let us know.

Hello there,

1: My catalog on Facebook is showing the following error:

Have you installed any plugins or performed any updates recently that affected this by chance?

2: The pixel is tracking an ‘add to cart’ event when clicking a product to view from the menu page.

Just to make sure we’re on the same page, does this event just recently start to appear when clicking on a product?

Hello there,

Just to make sure we’re on the same page, do you mean that staging products are being synced with your live catalog?

Hello there,

Could you share a copy of your site’s System Status Report with us?
You’ll find it at the top of the page under WooCommerce > Status > Get system report > Download for support (after you scroll down a bit). Once you have the System Status Report file, please attach it to your reply.

Also, can you provide a screenshot of this event?