Christian Abu

Hi Reynier,

thanks for your answer. But I don’t just want to hide it ?? This setting also has nothing to do with the theme? The additional product information comes directly from Woocommerce as far as I know. I just integrated it into one of our templates so that it is displayed in the product description.

It’s a shame that you don’t offer something like that, because you know where to find it? Can you maybe just tell me where I have to look in the code?

it’s very strange to me that you set such settings in the first place and don’t make them customizable. It is very annoying for every SEO to have to adjust it themselves. Unfortunately, it is often the same with themes, where the titles of the widgets in the footer or sidebar are also H2 or H3 and it ruins the whole heading structure. I always have the feeling that the developers only think about the look and not about SEO ?? I would be happy if I at least knew where to find the places where it needs to be changed? ??

Thank you.

Hi, thanks for the answer. But why is it marked as solved? ??

Here is the error:

WordPress version 6.4.2 Active

Theme: Enfold Child (Version 1.0)

Current plugin: WPSSO FAQ Manager (version 5.1.0)

PHP version 8.2.14

Error details ==============

An E_ERROR error was caused on line 120 of the file /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso-faq/lib/shortcode/question.php.

Error message: Uncaught Error: Call to undefined method SucomUtilWP::get_post_object() in /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso-faq/lib/shortcode/question.php:120 Stack trace: #0 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/shortcodes.php(433): WpssoFaqShortcodeQuestion->do_shortcode() #1 [internal function]: do_shortcode_tag() #2 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/shortcodes.php(273): preg_replace_callback() #3 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso-faq/lib/shortcode/faq.php(183): do_shortcode() #4 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/shortcodes.php(433): WpssoFaqShortcodeFaq->do_shortcode() #5 [internal function]: do_shortcode_tag() #6 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/shortcodes.php(273): preg_replace_callback() #7 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/class-wp-hook.php(324): do_shortcode() #8 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/plugin.php(205): WP_Hook->apply_filters() #9 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso/lib/util.php(3368): apply_filters() #10 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso/lib/page.php(1837): WpssoUtil->safe_apply_filters() #11 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso/lib/page.php(2219): WpssoPage->get_the_content() #12 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso/lib/abstract/wp-meta.php(312): WpssoPage->get_reading_mins() #13 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso/lib/abstract/wp-meta.php(1791): WpssoAbstractWpMeta->get_defaults() #14 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-content/plugins/wpsso/lib/post.php(693): WpssoAbstractWpMeta->get_submit_opts() #15 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/class-wp-hook.php(326): WpssoPost->save_options() #16 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #17 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #18 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/post.php(4760): do_action() #19 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-includes/post.php(4862): wp_insert_post() #20 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-admin/includes/post.php(453): wp_update_post() #21 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-admin/includes/post.php(2072): edit_post() #22 /var/www/vhosts/sarisgarage.shop/httpdocs/wp-admin/post.php(336): post_preview() #23 {main} thrown

When is there a correct solution for this?

Hi Krystian,

thanks for your help. Of course that worked. It’s somehow understandable if every variant is requested.

The solution is of course not a good one.

After every update it goes away and I have to redo it.

When is there a correct solution for this?

Best regards

Christian

I send you a E-Mail now. I would be realy happy if you can help me asap.

Thx. Have a nice weekend.

Ah ok, i’m sorry. I will contact you there. thx

Hello Alexandru,

why do you immediately set my support request to solved? ?? Just because you didn’t understand me and assume that I’m using the free version, is the problem solved :)? Thats funny…

Unfortunately no.

1. I bought a license and activated it correctly
2. What didn’t you understand about my problem?

Here’s my problem again:

When I paste the shortcode ( [simple-author-box] ) in the product category, the box doesn’t appear.

I have activated this setting “Manually insert the Simple Author Box” and would like to insert the box myself where I want it. It only doesn’t work for product categories.

Here is an example of a product category: https://www.sarisgarage.shop/palettenmoebel/grilltische/

The text field among the products in our product categories was created with the Advanced Custom Fields plugin. Maybe this is a problem for your plugin? If so, how can I ensure that the shortcode is also recognized in the created text fields by the ACF plugin?

Everything works as it should on all other pages, I only have problems with the product categories.

I ask for help.

Have a nice weekend.

Best regards
Christian

Hi Niklas,

unfortunately another problem today. I use the current plugin version 2.0.4.

This error is shown with:

DEVICE_DATA_NOT_AVAILABLE Device Data is not available for processing this order. The PayPal-Client-Metadata-Id header value sent during Create Order api call is either missing or incorrect or there was an error in collecting required data. Please verify if appropriate value for PayPal-Client-Metadata-Id header is being sent during ‘Create Order’ api call. Please note this error only applies to payment_source.pay_upon_invoice at the moment.

How can I/you solve the problem?

Best regards

Christian

Hi Niklas,

i havent been there for a while.

Is the problem now completely solved und i can do the new update?

Best regards

christian

Hi, wir haben das gleiche Problem. Bei uns ist der Haken bei FraudNed auch gesetzt und ausgegraut, da k?nnen wir den Haken gar nicht rausnehmen.

Hier wurde leider seit Tagen nicht mehr geantwortet. Wie geht es hier weiter? Wo finde ich die Version 1.9.5 zum Downloaden? Ich würde das sonst erstmal zurücksetzen.

Beste Grü?e

Guys?

Hi, can you help me? ??

Hi Joost,

please excuse the delayed reply.

I found some time to test something.

I found out that there are problems with the “Germanized for Woocommerce” plugin. If I deactivate the plugin, the error message no longer appears.

The plugin Germanized for Woocommerce ( https://vendidero.de/woocommerce-germanized ) is actually a current plugin, which only makes our shop legally secure and optimizes it. The plugin is used on many websites and there are always updates.

Unfortunately, I can’t explain what exactly happens that the error occurs.

As already explained before, the error is gone again if, for example, I switch the payment methods back and forth in the checkout. That’s very funny. Do you know the plugin Germanized for Woocommerce?

Everything works if I have activated the 3-step checkout. The error only occurs with the one-page checkout. I’m really at a loss.

Best Regards
Christian

Hi Jost,
I have just sent the data via your service desk.

So theoretically you can look now ?? I would be very happy about a feedback.

Thanks in advance.

Best regards
Christian

Hi Joost,

Thank you very much.

I use the Enfold Theme and the Germanized plugin on my site. This is a current theme and plugin, where Paypal Payments otherwise runs without any problems.

Luckily there is a staging site, you’re welcome to take a look and test it there. I then set the option there as it should be on the live page.

I will be happy to send you the login data via a ticket.

When do you think you can watch it?

Many Thanks.

Best regards
Christian