Christian Rodríguez

Hello there,

hope you are doing well ??

You can disable the email “YITH Gift Cards – Dispatch of the code” in “WooCommerce > Settings > Emails”. In this way the email will only be sent if you do it manually (plugin settings > “send now” button).

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

I’m sorry, the only way to do it is going to the general view of the gift cards and clicking in the “send now” button in the right.

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

It’s also sent when the order status is processing, can you check it?
Do you have latest version of the plugin?

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

1) You are right, there is a mistake in the documentation and will be fixed as soon as possible.

2) If you search for “Elementor” in our documentation you can see that it leads to a subsection of the premium version documentation. And about “the Gift Card Product Form” it should output the gallery + prices + fields of the gift card, if it’s not working please check that you are currently in a gift card product. If it’s still not working maybe there is an incompatibility with a plugin or your theme.

3) You can see all the features of our plugins in our site, but when buying our plugins you are not only buying the plugin itself but our premium support and our constant plugin updates and improves. Also we integrate our plugins together for even more features between them.

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

Here you have a link to an article we published, please check it out and follow the steps:
https://support.yithemes.com/hc/en-us/articles/218069627-How-to-translate-plugin-in-a-few-simple-steps

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

Can you send us the link to the page where you have the shortcode?

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

Do you have our plugin up to date?
Which WooCommerce and WordPress versions do you have?

Let us know any news, please.

Have a nice day!

Hola Silvia,

Espero que estés bien ??

No veo que nuestro plugin esté activado en la página enlazada, ?puedes activarlo para que podamos echarle un vistazo?

Haznos saber cualquier novedad.

?Buen día!

Hello there,

hope you are doing well ??

I’ve just tested your site using Firefox and it’s working fine, did you solve the issue?
If not, do you have your browser up to date?
Can you try deleting your browser cache?

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

Sure, let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

For the image aspect ratio try the following CSS code:

.product.product-type-gift-card form.gift-cards_form.cart .ywgc-design-list .ywgc-preset-image img {
	height: unset;
}

You can change the font with this rule and your desired font-family:

.product.product-type-gift-card form.gift-cards_form.cart h3, .product.product-type-gift-card form.gift-cards_form.cart h5 {
	font-family: ;
}

The button styles can be changed with this CSS rule (set your desired values):

.product.product-type-gift-card form.gift-cards_form.cart .gift-cards-list button.ywgc-predefined-amount-button {
	background-color: !important;
  	color: !important;
        font-family: ;
  	font-size: ;
  	padding: !important;
}

About the checkbox positioning you can fix it with this code:

.product.product-type-gift-card form.gift-cards_form.cart .ywgc-delivery-notification-checkbox-container {
	display: flex;
 	align-items: center;
    justify-content: right;
}

.product.product-type-gift-card form.gift-cards_form.cart .ywgc-delivery-notification-checkbox-container  .gift-card-content-editor.step-content input {
  	width: auto;
  	margin-right: 10px;
}

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

Can you try changing the theme to a default one like “Twenty Twenty”?
If it still doesn’t work, can you disable all plugins except our plugin and WooCommerce?

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

Sorry, I don’t understand which button you are talking about.
Can you send us a screenshot of the button?
And also send the link of the post you copied the code from.

Let us know any news, please.

Have a nice day!

Hello there,

hope you are doing well ??

The link to the image is not working, can you check it?
I added some products to the wishlist and as you said the share buttons didn’t show up.
Can you try changing the theme to a default one like “Twenty Twenty”?
If it’s still not showing up, can you disable all plugins except our plugin and WooCommerce?

Let us know any news, please.

Have a nice day!

Hello Dani,

hope you are doing well ??

I’m sorry, this can’t be achieved.

Let me know any more doubts, please.

Have a nice day!