christina88

Hello, ilatirina.

I am getting the same message as you – WooCommerce data update – We need to update your store database to the latest version. And quite frankly I am afraid to update it after all the things I read about it. Especially since my back up plug in is not working properly and it seems that it is unable to perform a full back up.

Anyways, could you please share the name of the plug-in that was causing you the trouble to not be able to log in to your website. In case I have it I would like to try and see if I disable it before updating the database, will it cause the same problem.

Thank you!

Regards,
Chris

Hi,

I have similar issue like sweettea2. When first installed everything worked great, I updated WP to the latest version and still no problems.

And today I open the admin page and WordFence is still running and showing the message:

“The current scan looks like it has failed. Its last status update was 5 minutes ago.
You may continue to wait in case it resumes or cancel and restart the scan.
Some sites may need adjustments to run scans reliably.”

It appears that the last finished scan was on 28 Nov 17.

I tried most of the steps in the support file but I am not an experienced user and I have no idea how to change the system’s configuration file. However I tried setting the “Max execution time for each scan stage” to 8, as you suggested above. Still to no avail.

Please note that I have barely any information on my site as it is a brand new WP installation, and I have only 2 active plug-ins – WordFence and WooCommerce. And in order to import some demo data to my Enfold theme I had to add more php memory in the wp-config file.

Could you please help. I have no idea what else to try.

Thank you for your attention!

Regards,
Chris

With me it still doesn’t work!

I tried to replace my info@mydomain with wordpress@domain.

Is it that I am not typing it right? I tried with:
wordpress@domain
[email protected]

I have the same problem as jazperson. When I contacted my hosting support they said that all my settings look fine and that the problem must something else.

I tried to reset my reCaptcha keys, same as jazperson and I also tried to configure WP Mail SMTP as shown in this hack I found in YouTube, still to no end.

Any help would be greatly appreciated!

Thank you!