WPP not working correctly

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @indyparker,

    You’re comparing two different metrics here: Users isn’t the same thing as Pageviews.

    Anyways, from what I can see after checking your site’s source code (as that’s the only info you provided):

    1. You seem to be using a caching plugin on your site. If so, please read this FAQ in its entirety: Is WordPress Popular Posts compatible with caching plugins?

    Other than that I don’t see anything else that might need adjustments.

    Plugin Author Hector Cabrera

    (@hcabrera)

    [Redacted by me.]

    Thread Starter indyparker

    (@indyparker)

    Hi Hector,

    Many thanks for your prompt reply.

    Checking the dashboard, here are the settings (Data Sampling is not enabled)

    https://prntscr.com/v32drz

    Yes, we do use caching. But it was working fine yesterday, which is why I do not understand why it is no longer clocking the numbers correctly.

    If you do have any ideas please let me know

    I will double-check to see what is going on.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Yep, I noticed that after posting my original comment. Please re-read as I edited it afterwards.

    Thread Starter indyparker

    (@indyparker)

    I will look at the caching plugin and see if that is causing it.

Viewing 5 replies - 1 through 5 (of 5 total)
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