christk

Hi @bsfaradhy

it appears I cannot login into my account.
When trying to recover my password it says that my mail address is not recognized. However, I get mails from brainstorm to that certain mail and I’m sure that I have logged in before with this mail address.

How can I proceed?

Or can you tell me what I have to look for in the backend?

Thanks!

Hi @bsfaradhy

thank you very much for your reply. Especially thank you for the effort of producing a screencast. Appreciate that!

I followed your suggested steps for debugging.

I deactivated LiteSpeed and the other plugins. It seems the page is not loading the CSS files from the LiteSpeed folder when deactivating it. However, it appears that there are still two separate CSS files loaded for the landing page and the other pages.

Deactivating all the other plugins hasn’t helped, rather it completely breaks the page.

Can you kindly have a look again on the page now that LiteSpeed is deactivated and may suggest other solutions? Thanks so much in advance!

Cheers!