christoball

so far so good! lets hope it stays like this! ??

i got a response from wh-php@ asking for info to access my account and mysql areas. i responded to wh-php@ and informed them that will not help and they just need to fix the issue on their end…

i installed moveable type and am testing it out in a different area of my site, i do not like it as much as i do wordpress… but if this goes on much longer, i’ll have little choice. :/

I’m not a conspiracy theorist type.

But! Yahoo! 360 was not available when I went to setup my website using wordpress as my content manager about a month ago. Yahoo! 360 is a recent addition that has launched, and now WordPress users are crippled? *do do do do, de de de de* Any relation?

I’m certain there isn’t. But hey, while our websites are pretty much broke, why not chuck in an odd coincidence?

Just to toss something else out there, in case any wordpress devs or savvy folks can do something. Might there be a modification to avoid whatever it is trying to be used? Could there be some sort of workable circumvention?

thenoisedotus: You are right, they do not need all that information. I *might* be able to understand telling them it is “OK” to examine your account. but they wouldn’t need anything other than an “OK” to “check.”

You would think logic steps in. Go to the sites, see the error, one and one is two: There is a problem, try to fix it, right? But so far the responses I’ve seen to people seem like diversions.

I just e-mailed [email protected]

Will be happy to e-mail or call anyone else I can get my hands on too. This should NOT be such a big deal to find a tech support route that can near instantly start investigating issues; any other hosting company would just get on the ball and hash this out.

But this is a big corporate juggernaut stuck in the mud…

I’ve e-mailed [email protected] too and referenced this post as well.

I guess I would venture to say if any other Yahoo! users are coming by this, please do not sit around and wait for a fix (if it’ll even happen) to come. You should actively be reporting your WordPress error too if it is occurring for more exposure. ??

No e-mail responses as of yet. To be honest, right now I do not have websites (I use more than tf2.org with Yahoo) I want any downtime associated with. I have no problem dropping Yahoo! in an instant, but I would need time to prepare an alternative is all.

Seeing as I or others cannot get such a minor issue resolved without jumping through tons of unnecessary hoops, it certainly is growing in temptation…

I sent Yahoo the links to these posts as well, too. For my part.

Okie dokie, phone support seems really limited. I did talk to a really nice lady on my 2nd call. My first call (17mins 2secs) was dropped.

She couldn’t do much, I asked her to do whatever she could to help… she gave me the e-mail address of [email protected] to try as well.

I’d hate to have to switch to another blogging software over this after I really got used to wordpress.

Yahoo! Small Business Technical Support 800-318-0783

Well I hope Yahoo! is paying attention…

I just e-mailed Yahoo! I too use them as my host for https://tf2.org and having the same error. I’m overly tired right now to dig out their phone — which is nicely buried in some dark corner somewhere on their website.

We’ll see…