chuantong

Hi, thanks for your answer and sorry for late reply. It worked well using the rewrite rules method. Strangly enough, it did also help with the other issue of the Webp files not being created (for which i had opened a support ticket too).

Thanks again.

Best Regards

Hi, thanks for your answer and sorry for late reply. For whatever reason, the Webp images started being created after I start using the rewrite rules method (which you advised for the other issue i had of images not being centered)

Thanks again.

Best Regards

• This reply was modified 4 years, 7 months ago by chuantong.

Hey, thank you, the downgrade to v.1.8.6 works fine.

I didn’t get any answer yet from Lightweight Grid Columns support nor any solution from Yoast either. I’ll keep you posted i have ever get anything from them (I forwarded them your first answer with the details)

Sorry, my mistake i meant the shortcode doesn’t work with lightweight grid columns (even it doesn’t work either the same way with yoast, copy/paste mistake…).

Cheers

Hi, thank you for your quick and precise answer. In the case of the two above mentioned plugin shortcodes i’m usring, i.e. Yoast and Lightweight Grid Columns, the output is an empty space.

1) As Yoast is a major plugin, is there any plan to contact their developers so, if possible, they could make the change in their next release ?

2) Would a downgrade to previous version of PopupMaker be an easy turn around in the meantime ? If yes, which version should work ?

Thanks again for your help and great plugin.

I did it from the beginning but it unfortunately didn’t help.

Yes, it’s definitely coming from the plugin (page is back alright as soon as i deactivate it). I deactivate the WP Rocket cache but it didn’t help.

In fact, i’m mainly interested in the Social Login feature (which doesn’t seem to be involved in the issue), it’s not available as a standalone plugin isn’t it ? (i.e. only come bundled with Sharin, Comment,..)

Cheers

Hey,

Thanks for your quick reply and sorry for my own late reply 8-(.

I just sent you an admin login for that staging site. Would be great if you could investigate it further.

Thanks a lot in advance.

Hi, it’s working now.

Hey, thanks for your quick reply.

That’s actually what I’m already doing now, avoiding SendinBlue (and using WP SMTP, which does indeed works fine with your Gravity PDF add-on). No need to delete their plugin however, it’s not conflicting, just not using it for sending gravity email thru WP (and I can then still keep the sync with Sendinblue database).

What cause the issue with SendinBlue is completely out of my scope of competency and I was just being the middle men thinking it would be useful to everyone ??

Anyway, thanks again for your very efficient support, especially to someone simply using the free version of your plugin like me. Really appreciated.

Have a good day.

Hi,

I got an answer from SendinBlue technical team who investigated the issue. What they’re saying is that the issue comes from the fact that two content types are added by PDF add-on.

It’s clearly outside of my scope of competency but they asked me to forward you two links which can help solve it.

Description of the issue described here :
https://core.trac.www.ads-software.com/ticket/31653

and the way to solve it here :
https://www.ads-software.com/support/topic/using-wp_mail-with-php-generated-attachments/

Many thanks in advance.

Best Regards

Thanks your quick and precise answer. I’m not a developer but it seams logical to me and that’s also what I told SendinBlue support. I’ll keep you posted once I get their answer further to your reply. Have a good day.

Same error message for me too, could anyone solve it ? MonsterInsights, any tip or any clue where it might come from ? Thanks in advance

Hi Anthony,

I’m still having the exact same issue, the related videos still appear even if the option is turned off in the plugin settings.

I opened a ticket and I contacted you on the support page as asked, not sure if you got it ?

Thanks a lot in advance for your help ??

Best Regards

Hi Anthony,

Thanks for your quick reply, I’ll do that and contact with you on that page.

Best Regards

Pierre