Cindy

Thank you, that’s it. It’s just that I use Polylang on 3 sites, and this issue only happens to one site. Go figure!

Yes, I got it, thank you!

Since I can’t use Unite Gallery I reverted to VC grid gallery while waiting for a hopeful response to this problem, but I much prefer Unite Gallery as the displays are much nicer. Should I delete the plugin and reinstall? And will I lose the galleries already created if I did so?

I finally figured out the problem. It was a single Chinese character that caused VC to break and lose all the data after the character. I suspected it was the issue because every time the data lost was from the same point on. It was a character I picked up from a phone message, so I found the same character used elsewhere online and copied and pasted that instead, and I was able to finish the page without a problem. Everything now works fine.

I just want to follow up with this problem, in the off chance that someone else will encounter a similar issue!

Thank you, Shannon W for trying to help

I reinstalled VC and spent the day redoing all the lost work in Safari, saving frequently as I went along, and then it happened again. I am now starting with a brand new page, just in case. The last time I tried to save all the edits I made disappeared (even though I have been checking all along and the last changes were saved fine) and now I am back exactly where I was 3 days ago. I have lost half my data and I don’t know why or how to move forward. Something seems to be terribly wrong with the site, but I have no idea what and how to resolve the problem.

Thank you. Now VC is going blank on Chrome and Opera. I am only able to edit content via Safari where VC is NOT blank. Does this make sense?

I appreciate any insight. Thanks.

Thanks, Shannon. The ini setting is now upped from 64 to 100 MB. Would that make a difference?

Thanks, Shannon. I had been saving in draft so I only have 3 revisions showing because that’s when I saved. I already reverted to the oldest version and half the data is gone with saving and the tabs and gone. Do I have too many FAQs inside tabs? I had to make a copy because it takes many hours to make the edits I couldn’t possibly finish them in one sitting.

OMG! Thank you danieliser and Walter Messer III for making this happen. I appreciate your patience in helping me. I am rating now. The best!

That is strange, because it is there in the editor, see https://www.dropbox.com/s/aolkbekod4exls5/Screen%20Shot%202016-08-23%20at%209.43.23%20PM.png?dl=0

It also shows up when you view source in Chrome…

https://www.dropbox.com/s/vfgls8i25ur6nhd/Screen%20Shot%202016-08-23%20at%206.52.48%20PM.png?dl=0 is a screenshot of the 2 popups. The first one has ID of 12604 and the second one (which works) is 12546.

Thank you so much.

In both popups I checked off “This enables other popups to remain open.” I enabled the popup by copying and pasting the shortcode of the one that works, then changing the ID number.

Great, thanks. Disabling the shortcode builder did the trick. But I now have another problem. Only one of the popups works, even though all the settings are identical. If you look at the page (see https://wangjingwei.org/zh/about-cn/trust-founder-ho-mang-hang/#1451603216213-b09738f7-34b7) in the third FAQ, the first link is a popup I created by using the shortcode since the editor no longer works. It doesn’t pop. What am I doing wrong?

Thanks. Do you mean deleting the extra line space manually in the text editor? I did this but each time I save the deletes the spaces automatically return.

How do I disable the shortcode builder using a pho snippet? Sorry, I am not a code person, that’s why I appreciate your plugin.

I don’t know how to make the popup links inline, right now, each popup (see https://wangjingwei.org/zh/about-cn/trust-founder-ho-mang-hang/#1451603216213-b09738f7-34b7) is in its own line.
Please help, it’s a great plugin. Can you please give me the shortcode?

Thanks.