Carlos M

Hi Kinga,

Maybe you can remove the personal info from the log file?
You can upload the log file to a file upload site like wetransfer.com

Hello @franciscojgwp0722,

The Paypal error 10002 states that the security headers, that is, API username, password or signature are not valid.
Please, try re-entering your API username, password and signature and make sure any spaces or extra characters are removed.
Then check that you have set the Sandbox as the environment.

Hi @boertje,

And does it work if you do the same with any other plugin installed on your site?
Do you have the problem only with the Pre-order language file?

Hi @jboultonwp,

I’m sorry but you are using the premium version of the plugin and this support forum is for topics related to the free version only.
Please, with your premium license, submit a ticket in the correct place at https://yithemes.com/. Thank you.

Hi @hemantathod1590,

I’m sorry, I’m not understanding. Can you please be more specific?
The product quantity can be updated on the quote list table.

Hi @beckyd,

As Gabriel said, only PayPal Standard is supported. Please note that PayPal Standard is hidden on the new WooCommerce installations.

Please, refer to this link for more info:
https://developer.woocommerce.com/2021/07/12/developer-advisory-paypal-standard-will-be-hidden-on-new-installs/

Probably you need to add this code snippet to your installation to make it visible:
add_filter( 'woocommerce_should_load_paypal_standard', '__return_true' );

Hi @sarahjsouris,

The postmeta for the products are:
_ywpo_preorder value can be yes or no
_ywpo_availability_date_mode value can be no_date or date
_ywpo_for_sale_date value is date in timestamp format (https://www.unixtimestamp.com/)
_ywpo_price_mode value can be default, fixed, discount_percentage, discount_fixed, increase_percentage or increase_fixed
_ywpo_preorder_price value is the price value (number)
_ywpo_preorder_discount_percentage value is the percetange value (number)
_ywpo_preorder_discount_fixed value is the fixed discount value (number)
_ywpo_preorder_increase_percentage value is the percetange value (number)
_ywpo_preorder_increase_fixed value is the fixed increase value (number)

Hi @sarahjsouris,

I’m not sure I understood what you want to achieve exactly.
Do you want to import products (and set them as pre-order products) or orders (that contain pre-order products)?

The meta _order_has_preorder is a postmeta for orders to indicate that the order contains at least one pre-order product.

Please, let us know.

Hi @sagee77,

As I explained, when the subscription is created it has the “pending” status, and as soon as it’s paid, the subscription pass to “active” status. This behavior cannot be changed, I’m sorry.

Hi @miraclestorm,

I’m sorry but probably YITH Request a Quote for WooCommerce would need to be integrated with the Composite Product plugin you are using.
Please consider that the Composite Product plugin that you are using is designed to work with the WooCommerce cart but the Request a Quote uses its own quote list which is different from the WooCommerce cart. Therefore, you will most likely need some customization work.

Hi @optimized,

I suggest you take a look at the plugin documentation and check if everything is correctly configured:
https://docs.yithemes.com/yith-paypal-express-checkout-for-woocommerce/category/settings/
Please, let us know.

Hi @sagee77,

The subscription is created before the payment with “pending” status.
Then, if the subscription is finally paid, it will turn into “active” status. That is how it works. It’s not possible to change this, I’m sorry.

Hi @kristengunther,

No, unfortunately it’s not possible. I’m sorry.

Hi @puregraphx,

I’m sorry but you are talking about a feature that is only available on the commercial version of this product. For more information about that please contact us on our website yithemes.com

Hi @victorcalderon,

The subscription fee and the trial period are features not included in YITH WooCommerce Subscription. If you are using the Premium version, please visit our official website in order to submit a ticket with your valid license. Thank you!
https://yithemes.com/