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Forum Replies Created
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Forum: Plugins
In reply to: [Enhanced Text Widget] error message in WordPress adminThanks Andrew for your question. You can just click on “Dismiss” and then it’s gone, no?
Apologies – We’re looking into this and will release a new version with the fix soon.
Forum: Reviews
In reply to: [Enhanced Text Widget] Fast and appropriate support…Thank you for your response. Yes, we rolled back the version now.
As you don’t respond to the question whether the banner was gone after click on “Dismiss”, then our strong assumption is that in your case it wasn’t. This was a bug in an earlier plugin version, which is very annoying, we agree. We heavily apologized it. Please understand that mistakes can happen. We corrected it quickly.
This point is not sidetracking, because the question is really: “How annoying is it for users?”. Non-dismissable banners are super-annoying, and should not be allowed, for sure. We believe it’s very likely that’s this what started the whole thing. If it had been dismissible with one click, then we believe it’s rather unlikely that you would have taken the time to write this all up and spend the time on it.
Now to your core point, whether it should be allowed or not (dismissible banners): As you mention above, you’ve been using the Enhanced Text Widget on many sites, for years. It added a lot of value to you – 100% for free. What you are basically saying is “I profited a lot from this plugin, for free, but when the plugin owners show a banner to point to another plugin they created (which can be dismissed with one click), which happens once every other year or so, then no, that’s too much, I have to give a 1-star rating.”
We believe it’s important to show a bit of appreciation for the value the free plugins added to you, and also to show understanding for the fact that getting traction for a new plugin (no matter how great it is – we believe our new plugin is pretty cool ?? is very, very hard. A banner which can be dismissed with one click – that just has to be allowed. If not, then the question is whether there are still any incentives to provide great plugins for free.
Our conclusion is: Yes, those banners should be allowed, they just come at the risk of negative reviews (which hurt A LOT). As mentioned above though, we believe the main issue here was that it wasn’t possible to dismiss the banner.
Also, you mention that it wasn’t clear which plugin placed the banner – that’s a very valid point, we just forgot to mention it (when you’re deep in your own plugins you sometimes get the impression that the world revolves around your plugins and it’s obvious that it’s coming from your plugins ?? but for normal users it’s not). So we’ll correct that, thank you for pointing to it.
Regarding your other points about the issues in the Copy Delete Posts plugin, we’re very interested in fixing those (it’s a new plugin, so bugs may happen). Let’s clarify those on the pages for the Copy Delete Posts plugin page though, as they belong there. We’ll post there soon.
Forum: Reviews
In reply to: [Enhanced Text Widget] Fast and appropriate support…We’ll address this point very soon, but please help us first to debug: did the banner go after you clicked on “Dismiss”?
Forum: Reviews
In reply to: [Enhanced Text Widget] Fast and appropriate support…Question @crzyhrse – after you clicked on “Dismiss”, was the banner gone forever, or did it come back?
Forum: Reviews
In reply to: [Enhanced Text Widget] Fast and appropriate support…Thank you for your feedback, let us check and get back to you asap.
Forum: Plugins
In reply to: [Ultimate Posts Widget] Attachments don’t showNew version released, please check.
Forum: Plugins
In reply to: [Ultimate Posts Widget] Filters of widget bugger up outside settings.New version released, please check.
Forum: Plugins
In reply to: [Ultimate Posts Widget] Attachments don’t showThanks, we’ll fix this in the next version.
Forum: Plugins
In reply to: [Ultimate Posts Widget] Fix for create_function deprecated in PHP 7.2Thank you for reporting this, we just fixed it in the plugin version we just uploaded.
Thank you Achim for reporting this, however there were no changes in this respect between those versions. It never was supposed to be excluded as far as we can see. If you disagree, please elaborate. Thank you!
Forum: Plugins
In reply to: [Enhanced Text Widget] got warning of abandonment from WordFencePlugin was down, hence the warning. Now it should be ok.
Forum: Plugins
In reply to: [Enhanced Text Widget] got warning of abandonment from WordFenceThanks Eddie – we updated it now. Is the warning gone?