claudiabusta

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  • Thread Starter claudiabusta

    (@claudiabusta)

    Thanks for your response.

    Unfortunately none of this worked for me. I don?t have access to my datapass or cpanel. My developer set me up with this site, took my money, and dissappeared.

    As the owner of Koko Val Hawaii LLC and this domain kokovalhawaii.com and the site, I request that you transfer complete ownership to me [Moderated: email address redacted].

    His email address [Moderated: email address redacted] SHOULD NOT be associated with my account!!
    As I mentioned earlier, a password reset email would go to him. He doesnt respond and took lots of money from me (he is located in Dubai).

    No what are my options here?

    Is there a way you can set up a duplicate site for me and then delete the old one?
    Should I start a new wordpress website and delete this one? is this even possible?

    Again, I don?t have accesses to any database, codes whatsoever. The only access I ever had was the [Moderated: Redundant link redacted] access which has been blocked since yesterday although I never changed the password.

    PLEASE HELP!

    • This reply was modified 3 years, 1 month ago by t-p.
    • This reply was modified 3 years, 1 month ago by t-p.
    Thread Starter claudiabusta

    (@claudiabusta)

    Is there an active accoun with you guys besides the wp-admin access that you see on your end?? that maybe was accessed by my developer?

    I just created one yesterday to be able to post this question but isn?t there another access once you start first a website?? My developer maybe never shared with me and now he is blocking it?

    Thread Starter claudiabusta

    (@claudiabusta)

    Hi

    I tried the steps.
    The virus scan says there is no malware on my site.
    If you now go on https://www.kokovalhawaii.com though, it says its not secure and leads to a scam site selling medical equipment in a foreign country!

    My developer who has handled everything for me is trying to scam me and not releasing any information.

    I only have access to my host, which is squarespace but when I reached out they said I have a custom name server. Whatever that means.

    I don?t know what else to do!

    Please call me at [Moderated: Contact phone number redacted]

    Thanks

    • This reply was modified 3 years, 3 months ago by t-p.
Viewing 3 replies - 1 through 3 (of 3 total)