cleaningdoctor

Thank for the explanation and all your help. Very much appreciated.

YES! With a bit of fiddling, that has sorted the issue.

I was able to proceed through the login steps, but initially the SK dashboard gave me the error “‘redirect_uri’ mismatch”. When I clicked on the Redo plugin setup button, it successfully completed the setup and analytics data is now displaying in my SK Dashboard. Thank you!

Can I ask why the SK plugin was trying to access the old cms path? Is there something within the current version of WP, or is it retaining this path from when WP was first setup? Thanks again!

Thanks Adam. URL is:

https://cleaningdoctor.net/cms/wp-admin/?action=googlesitekit_proxy_verify&googlesitekit_code=sitekit-EhIKB1Nlc3Npb24QgICAtpzYngg&googlesitekit_site_code=4%2F0AeanS0ZKAuaIuq_b6dZhbsgB1JDlPuYkyCOZjDLyKR-l8RavLpcW02mbCN5PrEx3SlRYow&googlesitekit_verification_token=6621b68affd9ff4d&googlesitekit_verification_token_type=FILE&nonce=524d921454&step=verification

Here is a link to a video of what happens:

Hello Adam, I have conferred with the host GoDaddy and we have not been able to resolve the issue.

GD have advised that “Since you have cPanel hosting plan I am sure that we don’t have any restrictions on it.”

We tried increasing memory limits, deactivating htaccess, made sure that extensions scurl, json, and mbstring are enabled, but I still got the 404 when the plugin tried to login.

Then we tried to deactivate all the plugins, including Wordfence etc, but I still got the 404 when the plugin tried to login, but I still got the 404 when the plugin tried to login.

GD are advising they think the issue is related to reauthentication or changing API due the migration.

Can you advise please Adam?

Thanks for that Adam. Yes, I was able to get past the login step and successfully log into Site Kit from my Google Admin account via that method. It did not produce the 404 error.

I hope that this helps to identify the issue. Can you advise what to do next please?

Hello Adam, no neither the domain/url or admin path have changed.

I have now tried to sign in via an incognito browser, but am getting the same 404 error.

I have also tried selecting and deselecting the Connect Google Analytics option, and it is still giving a 404.

Thanks for your speedy response.

1: I have submitted the Health Data via the form.

2: Yes, we migrated web hosts about 3 months ago

3: Console error: “Live Support not available : An unknown error occurred.”

I attempted to reset sitekit via tools, but am experiencing the same 404 error after the login attempt.