Roy

Thank you. I did verify that I was using the correct google account before I opened the ticket. And upon closer inspection in GDrive, I do see the backups there. Turns out the issue is with the default GDrive front end sorting doesn’t work properly. Clicking the “Last Modified” dropdown does not sort chronologically. Thank you google. Closing ticket with my thanks.

Link to log file from my Microsoft OneDrive account:

log.0a153a41cd74.txt

Should I be doing this in “Settings”? In “Settings”, there are already exclusion rules set for the following:

Exclude these from Others:?(the asterisk character matches zero or more characters)

backup*, *backups, backwpup*, wp-clone, snapshots

Yesterday I removed the extra backups, wiped settings, reconnected the remote storage location and set the schedule. The backup shows complete, although with warnings. I tried to use pastebin but the file was too large. Instead I have shared a OneDrive folder that also contains previous troubleshooting files. See log file “log.53f47fd36c58” at https://1drv.ms/f/s!AiUDlMqMDY2oiY1fIKO61sbB_vMkJA?e=3hEluj

Thank you.

This has been marked as resolved, but it is not. Please see my last post.

Apologies for the delayed response, I got busy with other matters. I’m coming back to it now and was going to implement your cron job solution today. Yet when I look at the backups tab, things have gotten stranger and stranger. When I opened this ticket/conversation 10 days ago, I had two backups over a month old, with Settings set to backup once weekly and keep only the last two backups. I have not made any changes to Settings since that time. Yet when I look today, there are 6 more backups in the last 10 days, and they are not spaced 7 days apart. And still no “View Log” buttons, probably for one of the reasons you mentioned earlier.

I wonder if it might be more efficient just to uninstall and reinstall the plugin instead of continuing to troubleshoot? The other option is for me to implement your cron job recommendation anyway and see if an automated backup fires on Wednesday as configured to do so. I’m not convinced a regular interval cron ping will solve the problem because we do have daily traffic to the site. But I’m open to trying it if you still recommend that.

Your thoughts?

Thank you for your reply. My concern with your solution is that it would skew our google analytics visitor statistics upwards. We do have a low number of visitors overall, but we do have a small number of visitors daily. I just checked the google analytics dashboard. Over the last 90 days we had visitors every day, with the lowest number of daily visitors being 34. I would think that even one visitor would suffice for WordPress to be loaded into server memory? Unless these are repeat visitors with cached sessions?

I don’t suppose there is another solution other than the cron job solution you propose? I suspect not but thought I would reach out just in case. Thank you.

Hello,

No problem. I am including a link to a folder with three files. The first file is the csv I already mentioned in my previous reply. The second is a partial list of all Cron events. Note these are only from today, and only a partial list. The third file is the Cron Events filtered by the hook “UpdraftPlus”. There is only one event

UpraftPlus Troubleshooting

Hope this information helps and thank you.

Hello,

I have installed the Crontrol plugin and viewed the Cron events. Too many items for a screenshot so I have exported as .csv file. File viewable at cron-events-all-2024-06-13-18.51.05.csv

More and more strange. I am in the “Backup/Restore” tab, scrolled down to the section “Existing Backups”, but only see two buttons beside each of my last two completed backups, “Restore” and “Delete”. Curiously, I see no “View Log” button. Yet the “View Log” button is there on other sites where I have the plugin installed. I wonder if the installation of the UpdraftPlus plugin on this particular site has somehow gotten corrupted? What do you recommend for next steps?

Thank you. I’m not sure what might have happened since I am not the only admin on the server. I have manually deleted all unwanted backups (including removal from remote storage) and just kept the last two weekly ones. As specified in Settings. Hopefully the plugin will work as expected from this point forward. I will keep an eye on it for the next few weeks and come back to this thread if I still have a problem. Thanks again.

https://pastebin.com/McEUun4g

I hope the above is all you need for your troubleshooting. I have never used pastebin before and did not sign up for an account. I am not comfortable with this content being available to anyone who can see this pastebin URL. So please notify me when you no longer need it so I can delete it from pastebin. Thank you.

I don’t have a pastebin account and would rather not create one. Can I paste the log file here, or is there an email address I can send it to?

I posted this question a week ago and haven’t heard anything back. Is this thread being monitored/moderated? If the answer to my problem is “no, that’s not possible” then that’s fine, but I would like to get some sort of response if I could please.

Thank you! That works like a charm.

…but now I’m wondering what the point is of the global emails config options in Settings > Emails? I configured all my emails there for my first donation form, then used the process you described above for my second donation form. Is that ok to do? I’ve sent test emails form both forms and the right emails seem to be going to the right recipients with the right contents. Or should I leave Settings > Emails at their defaults, and configure each set of emails for each form separtately? Sorry for the long question and thanks for your help.