cliffg2004

One more confirmation that the fix works. Our web site is back up.

@romik84 our site uses Hostgator and our WordPress instance is set up for automatic updating. Typically both WordPress and themes and most of the plug-ins automatically update, and only once in the last three years have we had an issue (and it was a plug-in, not with the Evolve theme).

Did a new Evolve theme version get pushed out last night or early this morning? If so, that coincides with our problems, because our site was working fine last night.

Thanks,

Cliff

Our (non-profit hobby org) WordPress instance is crashing this morning. I don’t know if it’s the same symptoms as an error 500, but I’ll post the stack dump here. If it’s different or unrelated to the error 500, I’ll start a new support thread.

The crash stack trace is:

Fatal error: Uncaught Error: Class ‘Kirki’ not found in /home3/ab55505/public_html/wp-content/themes/evolve/inc/admin/customizer/customizer.php:1217 Stack trace: #0 /home3/ab55505/public_html/wp-content/themes/evolve/inc/admin/customizer/customizer.php(1142): evolve_call_customize_register() #1 /home3/ab55505/public_html/wp-includes/class-wp-hook.php(286): evolve_load_the_theme_options(”) #2 /home3/ab55505/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home3/ab55505/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home3/ab55505/public_html/wp-settings.php(450): do_action(‘init’) #5 /home3/ab55505/public_html/wp-config.php(85): require_once(‘/home3/ab55505/…’) #6 /home3/ab55505/public_html/wp-load.php(37): require_once(‘/home3/ab55505/…’) #7 /home3/ab55505/public_html/wp-blog-header.php(13): require_once(‘/home3/ab55505/…’) #8 /home3/ab55505/public_html/index.php(17): require(‘/home3/ab55505/…’) #9 {main} thrown in /home3/ab55505/public_html/wp-content/themes/evolve/inc/admin/customizer/customizer.php on line 1217

The url is https://4dpnr.com/

Thanks for checking into this (if resolving this problem will take a while, I’ll need to FTP upload an older version of Evolve, I assume).

Cliff