We are having the same problem. After not having an active eventbrite event for about a month, our events page has not updated through the API now that we’ve created a new public event on Eventbrite: https://www.lashicap.org/events/
The event has been public for several days.
I’m afraid I need clearer directions on how to troubleshoot this. When you say, “You sometimes need to do a final disconnect/reconnect dance after the one hour cache plugin is installed to have it take affect.”
Do you mean deactivating and reactivating the Eventbrite API plugin itself? (I’ve tried this actually)
Do you mean deleting and re-adding the app in keyring? (I’ve tried this too)
I also tried using a webhook, and I would try adding the code from eventbrite-api-cache-one-hour.php, but the github page does not have any directions on where to place the file or the code and I’d like a little more guidance before I just go around sticking it places.