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Forum: Plugins
In reply to: [All 404 Redirect to Homepage] PHP Notice: Undefined variable: class_name@fakhris several people have mentioned this error and it is present even when using the latest version of the plugin. Do you have a resolution?
See also:
https://www.ads-software.com/support/topic/undefined-variable-class_name/
https://www.ads-software.com/support/topic/notice-undefined-variable-class_name/
https://www.ads-software.com/support/topic/php-errors-165/Forum: Reviews
In reply to: [Download Monitor] Terrible, TERRIBLE support.Whoops! Thanks for reminding me. I’ve edited the post and will check the repo for updates.
Forum: Reviews
In reply to: [Download Monitor] Terrible, TERRIBLE support.Good to hear Cristian – if I email the support address will that be directed to you and/or your team?
In any case, here are the notes that were originally sent to Barry and his team:
When both plugin extensions are active (Download page + MailChimp lock), if I post an existing MailChimp subscriber’s email address to a MC4WP form that redirects to the appropriate download, the subscriber IS successfully redirected to the Download Page and the download starts as intended.
However, if I try to use the email address appended to the URL (as would be embedded in an email), the Download Page performs the unexpected redirect and the download doesn’t start.
Alternatively, when the Download Page extension is NOT active (fully deactivated), the download URL with the email address in the query string DOES begin the download (obviously without a downloading page).
Example:
If user is NOT a current subscriber (for example, pending double opt-in) and completes a MC4WP form which redirects to the download URL, MailChimp-lock appropriately redirects them to my “No Access” page.If user is a current subscriber and completes the form, MailChimp-lock appropriately redirects them to the Download Page and the download DOES successfully start.
However, a user tries to access the download using a query string of an existing subscriber (see example URL below), the download does NOT start (the page gets redirected).
hxxps://www.domain.com/download-folder/name-of-download/[email protected]Just to mention it again, when the Download page extension is NOT active (it’s disabled), the download URL with the email address in the query string DOES begin the download (obviously without a downloading page).
The URL + query string email address redirection problem only presents itself when BOTH extensions are active.
Forum: Reviews
In reply to: [Download Monitor] Terrible, TERRIBLE support.Cristian – have you taken over everything for the plugin including paid extensions? I identified an issue (incompatibility) between the ‘downloading-page’ and ‘mailchimp-lock’ extensions (which I had paid for) early last year.
After not hearing back for months, I opened this thread in which Barry finally responded: https://www.ads-software.com/support/topic/beware-no-tech-support-for-paid-extensions/
It would be great to have these fixed, if possible.
Thanks…
Forum: Plugins
In reply to: [Download Monitor] Plugin abandoned ?I agree with this. I was in the exact same boat and shared a similar experience here:
https://www.ads-software.com/support/topic/beware-no-tech-support-for-paid-extensions/
Their two paid plugins (MailChimp Lock and Download Page) began to conflict with one another after a WordPress update.
I was told it was too difficult to fix and was just issued a refund without any further explanation.
It’s unfortunate as it really was a great solution while it was working. If they are able to fix the issues, I’d renew the plugins.