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Forum: Plugins
In reply to: [WooCommerce] Old order ID (from May) was sent to a new client (From December)

Thread Starter codeagencyro
(@codeagencyro)

11 months ago

Hi

Yes, they are charged. The order doesn’t show on the backend of woo commerce, they only receive an email from a previous order (an order from December received an email from an order from May)

And we can see transaction on Authorize.net / Zelle.

Unfortunatelly we can’t replicate the issue, we had an developer checking, and no errors are logged in… those are random issues, they are not even daily…

Printscreens are on my previous message.

Forum: Plugins
In reply to: [WooCommerce] Old order ID (from May) was sent to a new client (From December)

Thread Starter codeagencyro
(@codeagencyro)

11 months ago

Hi

The issue is not fixed. After we had the issue with Authorize.net now we have the same issue with Zelle payment option… so this is not a problem from the payment processors, but from woocommerce.

Can you help identify and FIX this problem?

Thank you!

Forum: Plugins
In reply to: [WooCommerce] Old order ID (from May) was sent to a new client (From December)

Thread Starter codeagencyro
(@codeagencyro)

11 months, 2 weeks ago

Hi Xue.

Thank you for reply. Attached you can find the informations you asked.

Thank you!

Regards, George

https://snipboard.io/scYjRh.jpg

https://snipboard.io/oQMNrU.jpg

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Parent Theme Name: Divi Parent Theme Version: 4.23.1 Parent Theme Author URL: https://www.elegantthemes.com WooCommerce Support: ? Templates Overrides: core-child/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0 core-child/woocommerce/checkout/payment-method.php core-child/woocommerce/checkout/payment.php version 7.8.0 is out of date. The core version is 8.1.0 core-child/woocommerce/checkout/review-order.php core-child/woocommerce/global/quantity-input.php Outdated Templates: ? <pre class=”wp-block-code”><code> Learn how to update</code></pre> Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-external-affiliate settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-12-18 09:36:09 -07:00 Options: ? Notes: 198 Onboarding: completed Action Scheduler Complete: 21,325 Oldest: 2023-11-17 00:03:19 +0000 Newest: 2023-12-17 19:26:43 +0000 Failed: 5 Oldest: 2023-11-20 16:47:23 +0000 Newest: 2023-12-14 00:36:34 +0000 Pending: 12 Oldest: 2023-12-17 19:27:20 +0000 Newest: 2024-01-16 18:36:32 +0000 Status report information Generated at: 2023-12-17 12:27:45 -07:00 `

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