CodeBard

That is very odd. That callout is dismissable. If its not being dismissed when you click it, there must be something odd with your installation. First, check if any JavaScript errors appear in the browser console when you click the dismiss button. It may be a JS error, or it may be an error coming from the server when the callout contacts it to dismiss itself.

Also make sure that if you are using object caching like Redis etc, its not showing you a cached result that it does not clear. That was a reason why this issue happened in the past a few times.

We are looking to overhaul the post sync process soon. How many posts you currently have at your Patreon page?

Thanks for reporting. Will update in the next version.

The official support forum is here: https://www.patreondevelopers.com/c/patreon-wordpress-plugin-support/11

That said, your site may have lost connection to Patreon. Try the steps here to force-refresh the connection:

https://www.patreondevelopers.com/t/how-to-upgrade-your-patreon-wordpress-to-use-api-v2/3249

Also make sure that any caching plugin or other caching mechanisms like opcache etc arent interfering with your site’s operation.

One more (important) thing to pay attention to is that you have to set Cloudflare (or other CDN) to avoid caching the Patreon login authorization page (/patreon-authorization). That page should never be cached, either in your caching plugins or your CDN.

If you do use a CDN, go to the caching rules and make sure those pages are not cached. For Cloudflare, this should help:

https://community.cloudflare.com/t/cache-rules-and-best-practise-for-wordpress/541912

These are the settings you have to add for WP. Also add ‘Uri path’ + ‘does not contain’ + /patreon-authorization to those rules.

We may have looked into this via email or Discord too, cant exactly tell which one. It may be better to just start a new topic at the forum and post the question entirely anew.

The Elementor issue sounds like something that relates to that specific feature of the Elementor, as there isnt anything in the plugin that can unlock your entire site unless you specifically have chosen to do so in the options.

Your existing patrons can log in via the ‘Already a member? Refresh’ link under the Unlock buttons.

The patrons are taken to the exact tier that you specified while locking your post, as allowing them to sign up for any tier could allow them to sign up for lower tiers therefore failing to unlock the post.

There isnt any unanswered topics at the official support forum as of this moment. If your situation is not resolved, you can update your existing topic or post a new one.

You seem to have posted this in the wrong place as this does not relate to this plugin but some other.

You dont seem to have continued the support thread that you started there, you should revisit it and respond to the last reply. Also, do keep the support at the official forum – closing this post here – you can continue the support thread from your official forum thread.

Try to turn off any caching plugin if you have one and see if this changes anything. Also, do ask your host whether they have server-side caching. Also, the official support forum is at:

https://www.patreondevelopers.com/c/patreon-wordpress-plugin-support/11

Please the official forum for support:

https://www.patreondevelopers.com/c/patreon-wordpress-plugin-support/11

I believe this was answered via email or in the forum at one point. You dont need to add a redirect – when a non patron attempts to open the post, they are redirected to Patreon to sign up already.

Just come to the official support forum so we can look into these there:

https://www.patreondevelopers.com/c/patreon-wordpress-plugin-support/11

I believe we handled this at the forum. If not, just post it there.

https://www.patreondevelopers.com/c/patreon-wordpress-plugin-support/11

That’s a warning – it should not affect the operation of your website or your plugin. Also, warnings and notices should not be set to On in production websites.

Just post your question in the official forum and we can look into it there.