Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • KHAN

    (@codemascot)

    Hi donot,

    Thanks for letting us know your issue regarding our plugin. We have tried to replicate your issue in our localhost with Firefox and Chrome latest version, but failed to do so with both of them. So, now we need some more details regarding the issue. Obviously you can skip any of them if you think they are confidential.

    Our queries-

    1. Both WordPress and WooCommerce version numbers of your system.
    2. Our plugin, QA Cost of Goods & Margins version number.
    3. Your browser(s) name(s) and version number(s).
    4. Can you send us the WooCommerce status report? You’ll get it by going to WooCommerce >> Status >> System status.
    5. Have you tested your system for this issue by deactivating all the other plugins except QA Cost of Goods & Margins and WooCommerce and any third party themes?

    Lastly, it would be really helpful if you send us the process of replicating the issue.

    Have a good day.

    Thank you.

    Regards,
    Khan

    KHAN

    (@codemascot)

    Hi donot,

    Thanks for letting us know your issue regarding our plugin. We have tried to replicate your issue in our localhost with Firefox and Chrome latest version, but failed to do so with both of them. So, now we need some more details regarding the issue. Obviously you can skip any of them if you think they are confidential.

    Our queries-

    1. Both WordPress and WooCommerce version numbers.
    2. Our plugin, QA Cost of Goods & Margins version number.
    3. Browser(s) name and version number(s).
    4. Can you send us the WooCommerce status report? You’ll get it by going to WooCommerce >> Status >> System status.
    5. Have you tested your system for this issue by deactivating all the other plugins except WooCommerce and any third party themes?

    Lastly, it would be really helpful if you send us the process of replicating the issue.

    Have a good day.

    Thank you.

    Regards,
    Khan

Viewing 2 replies - 1 through 2 (of 2 total)