Jamie

If you are using Beaver Builder to design/edit the page, did you make the edits to the text in Beaver Builder or did you switch to the WP Editor and save and then enable BB again after making the changes?

If you switched to the WP Editor to make the changes and then enabled BB again, that would explain why the changes show in the WP editor and in the REST API but not on the frontend. You cannot switch back and forth like that without losing the changes you are making in each editor. You would need to make your changes in Beaver Builder.

Since we haven’t heard from you, we hope you were able to resolve your issue. Please let us know if you still need help!

Check with your webhost (which appears to be GoDaddy). They may have a way for you to make these Header changes or be able to do it for you.

Resources from the web:
https://help.tawk.to/article/how-to-change-the-referrer-policy-setting-on-your-website
https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Referrer-Policy

Hi @hoffvip, one thing we could try is if you have a password protected test page that we could check ourselves? If you want to do that, please provide a link to the password protected page and the test password to that page only (Not login information to your whole website).

This issue should be resolved now @craigrich70. Let us know if you are still experiencing problems but we hope not!

We’re about to do a release, we’ll get this fixed! Thanks for the report!

@nypoint we cannot replicate this issue now. Could you send us your .dat file? You can reach out via our contact form… select General Inquiry and once you get the auto reply, then you could reply and attach a copy of your .dat file so we can test with it.

Here’s the link to the contact form: https://www.wpbeaverbuilder.com/contact/

If you’d rather upload it to a file sharing website instead and post the URL that would work too. That part is up to you ??

• This reply was modified 1 month, 1 week ago by Jamie.

Thank you for confirming and for the review. We appreciate it!

Hi @jaapmarcus, thanks for reporting this. Can you give it a try now? We released an update today to address this.

You should be able to type this in the box (a comma separated list)

administrator, editor, shop_manager

We recommend you use capabilities and not roles but roles also work.

This issue is unrelated to Beaver Builder. It is instead related to your theme, Astra, and CSS they are using.

.ast-menu-toggle:focus {
    outline: thin dotted;
}

You’ll need to reach out to the Astra team for assistance.

You’re welcome. Wish I had a concrete solution for you as that is quite annoying.

But the staging site not having the problem while being identical does point to it being related to server configuration. Checking to see if Zlib is on might help the live site in that case.

Unfortunately, not with certainty as we’ve never been able to replicate it.

We’ve only seen this a small handful of times.

In some cases, the cause can be a tiny increase in memory usage when the page is set as the home page. So in that case, increasing the memory limit might work.

In others, users have found that turning Zlib on works.

In other cases, a workaround was not found other then unsetting the page as the home page.

Is the staging site on the same host/server? If it’s a host provided staging, a lot of times, the configuration will be different for staging vs production.

One thing that we’ve seen rarely on some specific hosts is that you can edit the home page when it’s not set as the home page. Can you try temporarily removing the page as the home page/front page and see if you can edit in that case when it’s just a normal page?

You can also try disabling history as well to see if that makes a difference:
https://docs.wpbeaverbuilder.com/beaver-builder/troubleshooting/miscellaneous/reduce-disable-undo-redo-manager/#disable-the-history-manager-while-editing-a-single-page

You can even combine the norevisions and no history I mentioned before just to make sure so
yoursite.com/sample-page/?fl_builder&fl_builder_ui&norevisions&nohistory

If none of that works, check your server error_log because if it’s a memory limit or some other PHP error, it should be logged.

• This reply was modified 2 months ago by Jamie.
• This reply was modified 2 months ago by Jamie.

There are various possible reasons why this could be occurring.

– Plugin conflict

This may be a plugin or theme conflict. Please attempt to disable all plugins except Beaver Builder, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

If you can install plugins, install and activate "Health Check": <a href="https://www.ads-software.com/plugins/health-check/">https://www.ads-software.com/plugins/health-check/</a>  
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues. 
There's a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at <a href="https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/">https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/</a>

– JS error coming from custom code added to the to a module like a script embed to an HTML module, etc.
In this case, please try to see if safe mode works: https://docs.wpbeaverbuilder.com/beaver-builder/troubleshooting/debugging/safe-mode/

– Reaching server limits, such as memory limit (most common).

Since this is happening only on one page, this is a real possibility. Revisions might be pushing you over the memory limit. You can try loading the page in BB without loading the revisions temporarily by adding &norevisions to the URL. For example:
yoursite.com/sample-page/?fl_builder&fl_builder_ui&norevisions