Code Parrots

Hi @tomdebleser,

It looks like the URLs in your widgets are being appended onto the current page, and not an entirely new page.

How are your URLs created for the widget? Is it manually entered somewhere?

Do any of the pages work from the announcement page, or is it just the widget links?

Thanks

Hey Sebastian,

You can adjust the distance between the announcement containers by tweaking the CSS. In the previous versions we included some styles that shortened the distance. This caused a few issues for some of our users, and caused overlapping containers some of the time. To work around this we removed the negative margin on th containers.

However, you can still tweak the distances using CSS. Take a look at this documentation article we have put together which explains how to include the same styles that we had in the previous versions: https://www.wp-timelineexpress.com/documentation/adjust-spacing-announcement-containers/

This is he bit of code from the article:

// Tweak Timeline Express announcement container
// spacing on  larger screens devices
@media only screen and (min-width: 822px) {

   .cd-timeline-block {
      margin: -3.5em 0;
   }

   .cd-timeline-block:first-child {
      margin-top: 0;
   }

}

Let us know if that helps out!

?? No problem at all! Glad it was just a minor tweak to get things up and running again.

We will take a second look and see if it was something that was removed in the latest release, and if so we will re-add it for the next release.

Thanks for bringing this to our attention.

If you continue to use the plugin and find it useful, we would love it if you would leave us a positive review here in the repository:
https://www.ads-software.com/support/plugin/timeline-express/reviews/

Thanks again and have a great reset of your day!

Hi @elmechu,

It looks like the colors are just set to the same as the container they are in. The years are still there, they just appear invisible because they are the same color as the background.

The following CSS tweak should get things working on your end properly:

.cd-timeline-img.cd-picture .year {
   color: #fff;
}

Please let us know if that helps!

Hi @elmechu,

What is the date format you have set under Settings > General? We can try and test on our end using the same format.

Please double check that you still have the snippet entered into your theme file.

Additionally, please provide us with a link to your site. The new version still works completely fine with the year icons.

Thanks

Hi Luducthang0000,

Thanks so much for taking the time to leave us a review. We’re so glad you’re enjoying the plugin.

Have a great rest of your day!

Hi @hgrundfield, thank you for taking the time to leave us such a nice review! We’re glad you were able to add some more fields without any trouble, and that our documentation helped you out.

We hope that you have a great rest of your day!

• This reply was modified 8 years, 4 months ago by Code Parrots.

Thanks so much for taking the time to leave us a nice review, @arterra! We hope you have a wonderful rest of your day.

Hi David,

It sounds like there is a javascript error on the page when viewing the page on your end.

Can you check for a javascript error on the page using the following documentation:
https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

The announcement pages and fields should be visible to all admins (users with the manage_options capability).

If you can access the ‘New Announcement’ page, then you have the correct permissions – so that is not the issue.

Hi Natasha,

Thank you for reaching out to us. To answer your questions:

1) In previous releases’ we had adjusted the spacing for the end user. This was both good and bad in that it helped lay out the timeline a bit nicer (when users were using longer announcement excerpts), but when things weren’t set up just right the containers would overlap. It turned out more often than not that the containers were overlapping for people, and they were forced to adjust the CSS to fix it.

In our most previous release, we removed the spacing so there was no overlap for anyone. To work around this issue, we’ve written a documentation article on how and where to make the changes to adjust the spacing on larger devices. The article can be found here: https://www.wp-timelineexpress.com/documentation/adjust-spacing-announcement-containers/

You’ll see that we have provided a snippet to adjust the containers on desktop screens only,b but you can make the alterations to adjust the mobile devices (if needed).

Alternatively, our pro version has a different method of laying out the containers and actually does it’s best to lay them out as close as possible without an overlap. The demo that you see at https://www.wp-timelineexpress.com/examples/basic-timeline/ is our pro version – and thus why your timeline and the one in the demo appear different. Purchasing the pro version would layout your timeline differently so it looks more like the one in the demo, but you can use CSS to make the tweaks to the free version.

2) Timeline Express does it’s best to inherit the template from your theme – but not all themes will work out of the box. Again, we have put together a documentation article on how to setup a custom single announcement view – so it fits in seamlessly with your theme. Take a look at the article here, https://www.wp-timelineexpress.com/documentation/customize-single-announcement-template/. Follow those steps to duplicate your themes single.php template, and things should look perfect.

Let us know if you have any further questions.

Hi @studiothree,

It’s possible that some of the old styles/scripts could possibly be cached in the caching plugin.

In the latest release, we have completely removed the jquery masonry dependency, to decrease overhead and page load times. The old js file could possible still be loading, or some other weird behavior.

Can you try clearing the site cache? Also, I checked the timeline on my phone from the link posted above and it does look like its appearing on my end properly.

Are you still encountering the same issue?

Hey @abosct,

Our pro version does not parse the HTML out of the box either. What you can do is download our HTML excerpts Add-on, which allows you to enter custom excerpts with HTML in tact. This also removed the excerpt length limit and allows you to specify s custom announcement that differs from the content that appears on the single announcement page.

You can find the add-on here in the repository to Downlod for free. The add-on works with both the free and pro version.

https://www.ads-software.com/plugins/timeline-express-html-excerpt-add-on/

Let us know if that works for your needs!

Hey @dan002,

Thanks so much for taking the time to leave us a nice review, we truly appreciate it and we hope you have a great rest of your day!

This was resolved via email. In short, this was a Brooklyn theme specific issue. Brooklyn theme was appending additional text using the_content filter, which was appending content onto our excerpts.

For anyone running into this issue, please take a look at the documentation article we have setup relating to this issue:
https://www.wp-timelineexpress.com/documentation/brooklyn-theme-how-do-i-remove-the-extra-content-added-to-my-timeline-excerpt/

Thanks again for allowing us to track down and resolve the issue for you!