CodeWooGeek Support

Hello there,

Glad to know your reported problem has been resolved. If you feel our plugin is helpful please do rate our plugin in WordPress with your valuable feedback.

https://www.ads-software.com/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/

Thank you.

Hello there,

Good day !!

We’ve added a troubleshoot option to remove the view subscriber link in the product list table as an option (Admin Dashboard -> Instock?Notifier -> Settings ->?Troubleshoot Settings (Experimental)?-> Remove View Subscribers Link in Product List Table(Admin Dashboard -> Products)).
?
But we have yet to update it on WordPress (you will receive an update in a day or two). In the meantime, if you want to use the fixed version, please download it from the below drive link and check it out.

https://drive.google.com/drive/folders/1hxNrenrahMmG2y6LqJrZKVsjFPFu2p5H

Let us know.

Thanks.

Hello there,

Good Day!!

We have fixed your reported issue.in our side but yet to update it in wordpress(you will receive an update tomorrow) meanwhile if you want to use the fixed version, please download it from below drive link.

https://drive.google.com/drive/folders/1macvwsFuxK7UNZokQ-SmpoWfLdukeqS_?usp=sharing

Let us know.

Thanks.

Hello there,

Good day!!

We’re here to assist you.

Could you please provide information about the following:

a. How do you update stock on your side? Are you using any third-party inventory management software?

b. In your side whether WP CRON is Active? It is possible to check it from the Admin Dashboard-> Instock Notifier-> Status.

c. We’ve Background Process Engine selection option in our settings page – Admin Dashboard -> Instock Notifier -> Settings -> Background Process Engine Selection – Make sure the WooCommerce Background Process option is selected.

d. We keep recording a log of every activity on our end, which can be found in the Admin Dashboard-> WooCommerce-> Status-> Logs-> Top right dropdown->Check the prefix back-in-stock-notifier with the latest date -> It will have all the information.

Thanks.

Hello there,

Good Day !!!

Thanks for your feedback ?? We will sure improve template management of email part in our upcoming version. We provided shortcode to add image in our email message. List of supported shortcodes specified in our Mail Settings.

Available Shortcodes to be used for subject and message
{product_name}, {product_id}, {product_link}, {shopname}, {email_id}, {subscriber_email}, {subscriber_name}, {cart_link}, {only_product_name}, {only_product_sku}, {product_image}
If you want to show the image with specified size then you can try something like this one {product_image=thumbnail}, (you can pass parameter like thumbnail/medium/large) it also accept any custom width and height by pass something like this one {product_image=100x100} (widthxheight)
When you use {product_link} or {cart_link} make sure you add anchor tag(some email client shows as plain text instead of hyperlink)
<a href='{product_link}'>{product_name}</a>
<a href='{cart_link}'>{cart_link}</a>

Thanks.

• This reply was modified 3 years, 1 month ago by CodeWooGeek Support.

Hello there,

Good day!

By using this shortcode {only_product_name} instead of {product_name}, you are able to remove product id from {product_name}.

Thanks.

Hello there,

Good day!!

To override the template from theme for subscribe form in the front-end (Back In Stock Notifier for WooCommerce):

1. Create a folder inside your current theme in the name of back-in-stock-notifier-for-woocommerce . For example:wordpress->wp-content->themes->storefront/(your theme)->back-in-stock-notifier-for-woocommerce

2. Go to our plugin folder then inside find the templates folder. (wordpress -> wp-content -> plugins -> back-in-stock-notifier-for-woocommerce -> templates -> default-form.php)

3. Open the templates folder and copy the file with the name of default-form.php file inside that folder.

4. Now paste the copied file inside your theme under the folder name of back-in-stock-notifier-for-woocommerce(step 1).

5. By changing the hook from the file default-form.php you are able to edit the form as per your needs.

6. That’s all now you’ve successfully loaded the template from theme as well as able to change the subscribe form.

Thanks.

Hi @eli6070 @louisapple ,

Good Day !!

If you’ve configured google v3 Invisible recaptcha correctly – you will not encounter something went wrong error.

Also it is hard for us to assist you people, without checking your actual website. Could you please configure google v3 recaptcha and share your product url with us.

Thanks.

Hello there,

Good Day !!

As per WordPress Forum Rule, we’re not allowed to discuss about our premium add-ons/plugins. We’ve followed up via email from our site support regarding your query.

Thanks.

Hello there,

Good Day !!

We use one layer of security to our ajax request which is WP Nonce – but due to caching mechanism from third party plugins/hosting this security nonce also cached which cause this error “something went wrong, please try again after some time/Unable to verify details please try after some time”, some cases by setting up cache timeout in plugin settings reduce this kind of issue/manually purge your site cache may also help.

We planned to provide option to ignore security check as an option in upcoming version v2.3.3 -but it is not recommended solution(to get rid of such error temporarily).

Thanks.

Hello there,

Good day!

1. Could you please share your variation product url/link with our back in stock notifier plugin active?

2. Some theme css hide the parent wrapper of variation availability – you can check this by switching it to the default theme/storefront theme just for a temporary to see if your reported problem is from your neve theme or not.

Thanks.

Hello there,

Good day!

As of now this is not available in our side, we make note of your requested feature in our to-do list and will implement it in a future version as per the feasibility.

Thanks.

Hello there,

Good Day!!

We have tested your reported issue with the latest version reCAPTCHA v2 and v3, but we are unable to reproduce your reported problem. In many cases, reCAPTCHA fails to load when there are js conflicts. Could you please provide your product URL/link so that we will be in a better position to assist you.

Let us know.

Thanks.

Hello there.

Good Day!!

Thank you for letting us know about this issue. We will release this as a v2.3.2 shortly.

Thanks.

Hello there,

Good Day!

We’re here to assist you with this one. We use WooCommerce Email Template Core Function to send an email. If you want to set the logo to an email, then you can do it by the following settings.

Admin Dashboard -> WooCommerce -> Settings -> Emails (Scroll to the bottom of the page) -> Email template (in there you can change appearance like color /bg/ logo) -> Header image.

Please note that the changes will reflect all email of woocommerce as well.

Thanks.