CodeWooGeek Support

Hello there,

Good Day!!

We’re here to assist you with this one.

SOMETHING?WENT?WRONG?ERROR
We have used one layer of security for our ajax requests, which is WP Nonce, but due to the caching mechanism from third party plugins/hosting, this security nonce is also cached, which causes this error “Something?Went?Wrong,Please try again after some time.”?In some cases,?setting up a cache timeout in the plugin settings can reduce this kind of issue.

How to get rid of this error?

In version 2.0, we added new techniques to avoid the “Something Went Wrong Error”. If your site has encountered such issues, we suggest you try the below steps to get rid of the error.  

1. Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings Section ->?Frontend?Subscribe?Form Submission via?one is WordPress AJAX (default) and the other one is WordPress REST API?Route.?Try changing that option to?WordPress REST API Route?and checking it out (purge your cache and check it out).

2. If the preceding steps are ineffective, try Google?reCAPTCHA v3?(Invisible Recaptcha) – you will need a Site key and a Secret Key of v3– for this.( Admin Dashboard-> Instock Notifier-> Settings-> Google reCAPTCHA Settings-> Enable Google reCAPTCHA and select Version-> V3 followed by Site Key and Secret Key (both fields are required for proper operation)
3. If v3 does not help, try v2 of Google reCAPTCHA.

Let us know.

Thanks.

Hello there,

You’re welcome! We’re thrilled to hear that reactivating the plugin resolved the issue and that the “cwg_delete_subscribers” hook is now functioning properly.

If you feel our support / plugin is helpful, please rate our plugin on WordPress. We really appreciate your time and your valuable review.

https://www.ads-software.com/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/#new-post

If you have any more questions or need further assistance, feel free to reach out.

Have a cheerful day!

Thanks.

Hello there,

Could you please temporarily deactivate all other plugins except “WooCommerce” and our “Back in Stock Notifier for WooCommerce.”? Additionally, switch back to a default theme or Storefront to determine if the problem persists.

Issues may arise due to conflicts between different plugins or themes. This process will help identify the root cause of the problem.

Let us know.

Thanks.

Hello there,

Thank you for providing the details. Please try the following steps:

1. Reactivate the Plugin: Sometimes, scheduled actions may fail to register properly. Reactivating the plugin ensures that this scheduled action is registered correctly.
2. Check Registration: After reactivating the plugin, please make sure that cwg_delete_subscribers is registered and scheduled properly. (Admin Dashboard > WooCommerce > Status > Scheduled Actions > Check for hook named “cwg_delete_subscribers”).

Thanks.

Hello there,

Good Day!!

We’re here to assist you.

We went through the YouTube link you provided, but it appears the video is unavailable.

Could you please share your out-of-stock product URL or link with us? This will help us to see the issue in action and better assist you.

Thanks.

Hello there,

Good Day!!

Could you please share the URL of your specified “Product Table” plugin? This will help us to better assist you.

Thanks.

Hello there,

Good Day!!

Thank you for your kind words about our plugin! 

We tested your reported issue on our end, but, unfortunately, we were unable to reproduce it. However, to address the issue with the auto-delete feature, please follow these troubleshooting steps:

1. Ensure Your Cron is Active: Please verify that your cron is active. You can check this by navigating to Admin Dashboard > Instock Notifier > Status > Cron Status.
2. Check Scheduled Actions: In your Admin Dashboard, go to WooCommerce > Status > Scheduled Actions. Check for hooks named “cwg_delete_subscribers” and see if there are any pending or failed actions. Please share the screenshot.

Regarding your request for a way to clean the trash list more efficiently, we’ve noted this suggestion. We’ll consider implementing it in our upcoming versions as per its feasibility.

Let us know.

Thanks.

Hello there,

Good Day!!

We’re here to assist you.

Shortcode for Subscribe Form:

[cwginstock_subscribe_form product_id=’304′ variation_id=’314′] //product_id and variation_id are parameters.

i) For simple products enter the ID of the simple product type that you want to display on the subscribe form.

[cwginstock_subscribe_form product_id=’304′]

ii) For a variable product, enter the id of both the parent id and the variation id.

[cwginstock_subscribe_form product_id=’304′ variation_id=’314′]

Thanks.

Hello there,

Good Day!!

Thank you for your kind words! We’re thrilled to hear that you’ve been enjoying our plugin.

Regarding your issue, we suggest replacing the shortcode {product_name} with {only_product_name}. You can do this by navigating to Admin Dashboard -> Instock Notifier -> Settings -> Mail Settings. This will display only the product name.

Thanks.

Hello there,

Good Day!!

We’re sorry to inform you that, as of now, it is unavailable on our end. We’ve noted your requested feature and will consider implementing it in our upcoming versions as per its feasibility.

Thanks.

Hello there,

Thank you for your kind words about our plugin!

Regarding your query about the color customization of the subscription form/button (pop-up), we recommend using our Custom CSS Add-on. With this add-on, you can easily customize the color and button size of the front-end subscription form according to your preferences.

For more details, kindly refer to our plugin’s description page on WordPress for a list of our extensions. Alternatively, you can contact our support team through our dedicated helpdesk at: https://codewoogeek.freshdesk.com/support/home

Note:?By considering WordPress norms and ours, we do not promote or enclose our add-on details here.

Thanks.

Hello there,

Thank you for sharing more details about your requirements.

Here is the link to the sample code, where you need to map your data field name to get_post_meta and compare the value in the if condition.

Link: https://gist.github.com/codewoogeek/00db9093a4a280cfb3a4fb081836913a

Thanks.

Hello there,

We suggest using the option ‘Show/Hide Subscribe Form for specific products’.

Go to Admin Dashboard -> Instock Notifier -> Settings -> Visibility Settings -> Show/Hide Subscribe Form for specific products.

By using this option, you are able to easily show/hide the form for specific products without needing to delve into code or hooks.

Thanks.

Hello there,

We’re sorry to inform you that it is not possible to hide the ‘Quantity’ and ‘Add to Cart’ fields using CSS alone, even with pseudo-selectors. However, we will work on including an option to hide these fields for sold-out variants using JavaScript in our upcoming version after cross-checking with the major theme to ensure theme compatibility.

Thanks.

Hello there,

Good Day!!

We’re here to assist you.

Could you please share your specified out-of-stock product URL/link with us? This will help us to see the issue in action and better assist you.

Thanks.