Cognisant_2000

Hi @sylvanr

Firstly, I advise you not to use auto-update on critical plugins for this very reason.

Secondly, we have applied this version of Livemesh to our site, but the problem still persists, after updating Elementor, so we have rolled the site back.

The issue is with Elementor, which I suspect was also automatically updated on your site.

If your hosting company has a “Time Line” auto-back up, I suggest you use the function and roll back your site to pre-update version.

Turn off the auto-updates, update Livemesh, but do not update Elementor until a proper fix is released by Elementor.

At the moment they appear to be pointing the finger at everybody else, instead of trying to find a fix themselves.

Regards

@millerrisingadventures

Thanks for the comment, but they appear to be blaming worldlife-core plugin, which I have not actually heard of and is not used in our theme!!

Elementor now includes the warning below for “Livemesh Addons for Elementor” which we do use (you may have to go to your Plugin Section to see it):

“Compatibility alert – Some of the plugins you’re using have not been tested with the latest version of Elementor (3.6.1). To avoid issues, make sure they are all up to date and compatible before updating Elementor.

Livemesh Addons for Elementor “Compatibility Unknown”!!

So it is not just 1 plugin, but Livemesh Addon is widely used in conjunction with Elementor, which could explain why so many sites are experiencing the problem.

Given our issues (screen size and display format), I suspect very much that the Livemesh plugin might well be the culprit here.

I have contacted Livemesh but given that it is the weekend, I doubt we will hear from them until next week.

We can get our engineers to apply a fix, but sounds a waste of resources if Livemesh is going to fix it anyway, and then the fix might cause a conflict with the new version of Livemesh.

I will update this post once I hear from Livemesh.

Hi @jdembowski
I posted the original issue here and as per my reply, we do not use worldlife-core plugin.

This is uniquely an issue for Elementor and is not purely on this site. We use Elementor on most of our sites, and we have stopped updating them since we came across this issue.

Appreciate a quick resolution on this as we have other sites to fix too.

Regards

Thank you for your response.

Did you see my second question?

Regards

Hi Jawad

Thanks for coming back to me.

Sorry, I was not very clear.

The current user data is not held on WordPress, but we can export it from the current database into either text file or CSV file.

Can we import this into your plug-in?

I suspect we may need to do some cross-matching of fields in order to import it.

What do you think about my second question?

Regards

Regards

Hi
I have left the CDN off for 24 hours, but still no lock with UC page!

Regards

Hi

Thanks for your quick reply.

I have tried it from mobile devices, different desktops, and even different locations, and I do not get the Under Construction page at any time,

I have used different browsers, cleared browser cache, and still no UC page. I have turned off the Server Edge Caching to see if that solves it, but that can take up to 24 hours to clear all CDN servers.

@wpsmort thanks for your quick response. Happy to test it for you on our site if you wish.

Regards

Hi @sidzzz

We have not seen the attack again, so I am not sure if the signature has been added to WordFence.

As precaution we have asked all clients to change their CP passwords.

Hope this helps.

OK. I have spoken with client and given him costs for either fixing the MySQL database or installing a new plugin and recreating the adverts from fresh.

He has decided to go for a fresh install as I could not guarantee the database option will resolve the problem, where as a fresh plugin should kill the old database and create a new database without carrying over any errors.

Regards

OK.

I have run the updater:

1. The “Run Updater” is still showing Blue and not Green and shows the following AdRotate version
Current: 399
Previous: 395

Database version
Current: 66
Previous: 65

2. When I set up a new advert the error message no longer shows, however, the start and end dates are set a 01-01-1970 and when I change and save them the “Manage Add” shows the correct dates but when I click on the ad to view the settings, the dates are shown as 01-01-1970.

The ad is in the “Adverts that need attention”, the same as the old verion rather than Ads running.

Do you want me to set you up with a Admin level user so that you can see the settings, etc directly rather than being in a relay mode? I may be not giving the full information you need.

Regards

There are 2 errors we see that may be causing this issue but we are not sure. They are the following:

Creating a New Advert:
WordPress database error: [Unknown column ‘daystarttime’ in ‘field list’]
INSERT INTO gits_adrotate_schedule (name, starttime, stoptime, maxclicks, maximpressions, spread, daystarttime, daystoptime, day_mon, day_tue, day_wed, day_thu, day_fri, day_sat, day_sun, autodelete) VALUES (‘Schedule for ad 69’, ‘1604353102’, ‘1611610702’, ‘0’, ‘0’, ‘N’, ‘0000’, ‘0000’, ‘Y’, ‘Y’, ‘Y’, ‘Y’, ‘Y’, ‘Y’, ‘Y’, ‘N’)

This does not show if we amend an existing advert, but it does show if we try to create a new advert

Site Status Error
PHP default timezone was changed after WordPress loading by a date_default_timezone_set() function call. This interferes with correct calculations of dates and times.

We have tried different time and date formats in WordPress settings but the error is still showing in the Site Status no matter what time & date format we use.

Hi Arnan

We have downloaded and updated the site but still the same problem (see my post this morning)

Regards

Hi

We did as you suggested by downloading a fresh Version from WordPress repository (5.8.11), renamed the current install as “adrotate-old” and installed the new version.

The problem persists.

Regards

Hi

Thanks for your reply.

The client has already paid for the plugin, so where do I download the zipfile without having to pay for it again?

Regards