coldxot

Thanks for your suggestion, I have done so but it seems their support is virtually non-existent unfortunately.

I appreciate any further suggestions that anyone from WP may have.

Hey Steven and thank you for taking the time to try and help me here.

Unfortunately this was not successful. I’ve left he changes applied, but as you can see it has not removed the top/bottom border.

Same issue – no response from developers in 10 months? Broken products with no attributes.

• This reply was modified 3 months, 1 week ago by coldxot.

I agree, it is strange that there has been no solution in over a year. Despite it being replicated by plugin support nobody could identify a fix.

I kind of gave up on it because each time there was no solution available and it isn’t exactly a website breaking issue.

It appears you have provided some basic troubleshooting steps, thank you – but you can see from the above conversations that the issue was recreated on multiple sites and Zubair from your support determined code from Woocommerce was causing this to occur in products that show anything except the simple product name.

I appreciate your help.

Hi there and sorry for the delay… had kind of given up on this as nothing works.

The fix suggested only moves the product name over to the right move… it doesn’t align everything to the left for easy reading.

See screenshot.

https://ibb.co/FwY5qhW

I’d like to add I;’ve had the same experience. Their support accesses your site and carelessly changes everything leaving the site broken.

DO NOT give them access unless it is a staging site.

No, it has not been resolved. The issues outlined in my original post are all still there and visible.

I am unsure what you did not see.

Hello again,

Thank you for your efforts here, sincerely appreciated.

The new code did not work at first but your point about a plugin led me to investigate further whether my caching plugin (WP Rocket) was for some reason causing a conflict, despite the cache being fully flushed each time.

I deactivated the plugin fully and activated one setting at a time to try and determine the cause. I ended up back to my original settings and the code continued to work this time around. Odd situation but it works now!

Thank you again.

Hi there,

Yes, I have cleared the cache and the code is applied. It does everything expected except center the text on mobile, it instead moves it to the left.

Hey Sybre,

You are awesome – I appreciate the in depth assistance here.

Though this didn’t seem to fix the issue, it kind of just shoved everything over to the left on mobile.

It did seem to work if I add the 2nd part to remove the page title, but only if it is small enough to fit on one line. As soon as it breaks into 2 lines on mobile it gets shoved off to the left.

Screenshot: https://ibb.co/XDpZGMc

Left the site live too so you can see it with the code applied.

Hey Sybre, I appreciate the quick response. I tried to figure out the text-wrap:balance but was not able to accomplish much with that to fix the issue.

Still working on the website but opened it up for you to take a look here

https://questiontravel.com/portugal/portimao/the-beauty-of-the-soematra-forest-stories/

A fix would be very appreciated to ensure breadcrumbs can be used and displayed nicely.

Wondering how to go about getting support for this.

It seems like it should be a simple fix but i’ve struggled to figure it out still.

Hey Jaward, I sincerely appreciate the offered adivce.

Option 1 unfortunately led to 404s on all category pages.

Option 2 works.. but the “/category/” aspect of the URL is what i wish to avoid.

I do not want it to be website.com/category/europe/portugal

But rather website.com/europe/portugal

Additionally having %category% twice doesn’t seem to work as there may be some categories that only have one like website.com/europe

• This reply was modified 8 months, 2 weeks ago by coldxot.
• This reply was modified 8 months, 2 weeks ago by coldxot.

Hello, sorry for the delay.

I’ve added this code, and while it did work, it caused a weird issue with the text.

From the previous screenshot, the product name is now a different format and has no spacing. Wondering if this cannot be fixed and if the product options can be listed bold vs. all the same text.

Screenshot here: https://ibb.co/HzFrKbS

To explain clearer.

Product is bold, but has no space between it and the following product name. The product name also lost it’s underline to indicate the link.

Then the following “how many balloon numbers do you need?” is not bold and also has no spacing.

• This reply was modified 9 months, 3 weeks ago by coldxot.

Hi, I’m hoping someone can provide further help on this as I have still not been able to figure out the issue. I have established (after a lot of back and forth) that it is not due to the Amelia plugin as this also occurs on other websites not using this plugin. It seems any product with a description aligns weirdly to the right. Please see screenshot (https://ibb.co/fY4Rnc6) from a different site (https://kerryspartyforless.com/)

Your assistance solving this would be appreciated.