connie13

yurividal,

if you haven’t come up with a solution yet, someone else made a recommendation to me to create a 301 redirect. I used a 301 plugin, https://www.ads-software.com/plugins/quick-pagepost-redirect-plugin/, that worked perfect for me (at least until I can figure out why it was happening in the first place). Maybe this will help you, too, and it took less than 1 minute to install and set up.

I posted yesterday with a similar situation (no responses yet)…After you redirect, if you click on any other page, do they then show up? Mine do and all is well. Hopefully someone has a solution ??

Ok, so I was able to get it to work…by making the temp folder writable. IT guy looked at PHP file you reference and noticed that it creates the zip file in a temp directory and suggested I look at the permissions. Once I changed it to writable, it worked. Not sure if I missed that in the instructions somewhere or if that was just a setting on our server, but it’s all good now.

Thank you!

Ok, talked to my IT guy and he is asking how the bulk download compresses the files..like specifically what program does it call? I hope that made sense…he said if it were a specific compression program that isn’t on our server, then maybe we can add it.

Ok,well we host our own servers internally (no outside hosting)…is there something I can ask my IT guys to look at specifically on that end? There isn’t any issue with downloading just 1 file, just the bulk download. And it doesn’t give a specific error when the box comes up…just says Error.

Thanks for your help!

Well I would, but this is our internal Intranet and there is no access from outside our locations. I just tried it on my testing server (separate server and separate install of WP) and I get the same thing. I’m not sure if you can access the test server from outside…

The ones I’m testing with are all PDF documents

No, this was a new network started in the spring, so it was like this when I took over the sites recently. I don’t see anything wrong with the permalinks from the Dashboard. The Network Setup configuration is exactly what is in our wp-config and .htaccess files so I’m at a loss?