connor234

Hi farroyo,

We were able to solve this, it was due to the option that restricts results to the Map Region, which for us was set to the UK.

Cheers, Connor

Hi there,

Thanks for your reply, for some odd reason when we search them up it doesn’t provide the correct location, an example can be seen here: https://prnt.sc/xydEtEBT4vo7

It seems to always show that same location, I tried increasing the miles, removing auto locate and other options.

Cheers, Connor

Hi Julie,

I believe this is resolved now. The issue was that the Facebook Price override field was not being accounted for after bulk updating the products with new prices via an importer.

After an update to the Facebook plugin and a resync, this is now resolved.

Thanks for your help and advice.

Cheers, Connor

Hi Julie,

No problem, here’s our System Report:

### WordPress Environment ###

WordPress address (URL): https://decklededge.co.uk
Site address (URL): https://decklededge.co.uk
WC Version: 4.2.0
REST API Version: ? 1.0.8
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.2.3
Log Directory Writable: ?
WP Version: ? 5.4.2 - There is a newer version of WordPress available (5.5.1)
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.39 (Unix) mod_hive/6.28 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6
PHP Version: 7.3.23
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.36-82.1-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.2.0
WC Database Prefix: wpg4_
Total Database Size: 107.43MB
Database Data Size: 93.32MB
Database Index Size: 14.11MB
wpg4_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wpg4_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpg4_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wpg4_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpg4_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_actionscheduler_actions: Data: 5.39MB + Index: 3.28MB + Engine InnoDB
wpg4_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_actionscheduler_logs: Data: 15.48MB + Index: 3.00MB + Engine InnoDB
wpg4_advanced_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_advanced_notification_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_aryo_activity_log: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
wpg4_aws_index: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wpg4_dlm_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_dlm_order_customer: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_dlm_order_item: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_dlm_order_transaction: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_dlm_session: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_download_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_email_log: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
wpg4_error: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_fmera_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_fmera_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_nextend2_section_storage: Data: 0.25MB + Index: 0.06MB + Engine InnoDB
wpg4_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_nextend2_smartslider3_sliders: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
wpg4_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_nextend2_smartslider3_slides: Data: 0.33MB + Index: 0.11MB + Engine InnoDB
wpg4_options: Data: 1.28MB + Index: 0.14MB + Engine InnoDB
wpg4_pmxe_exports: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxe_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxi_images: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxi_imports: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxi_posts: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wpg4_pmxi_templates: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpg4_postmeta: Data: 47.02MB + Index: 3.92MB + Engine InnoDB
wpg4_posts: Data: 2.48MB + Index: 0.39MB + Engine InnoDB
wpg4_quickbooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_quickbooks_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_quickbooks_payment_method: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_quickbooks_tax: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_snippets: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpg4_termmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
wpg4_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpg4_term_relationships: Data: 1.28MB + Index: 0.20MB + Engine InnoDB
wpg4_term_taxonomy: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wpg4_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_usermeta: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
wpg4_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpg4_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpg4_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpg4_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_wc_product_meta_lookup: Data: 0.11MB + Index: 0.28MB + Engine InnoDB
wpg4_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpg4_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpg4_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wpg4_wfhits: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wpg4_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_wfissues: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wpg4_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpg4_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wflogins: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpg4_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpg4_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpg4_wfstatus: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wpg4_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_wqc_single_error: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpg4_yoast_indexable: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
wpg4_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wpg4_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpg4_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpg4_yoast_seo_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 3
acf-field-group: 1
attachment: 862
custom_css: 1
dlm_download: 1
dlm_download_version: 2
fl-builder-template: 10
fl-theme-layout: 9
nav_menu_item: 26
oembed_cache: 1
page: 19
post: 41
product: 357
product_variation: 177
revision: 327
shop_coupon: 7
shop_order: 10
wc_membership_plan: 5
wc_user_membership: 93
wpcf7_contact_form: 1
wpfeedback: 35

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (56) ###

ManageWP - Worker: by GoDaddy – 4.9.7
AG WooCommerce Barclay ePDQ Payment Gateway: by We are AG – 4.1.3 – Installed version not tested with active version of WooCommerce 4.2.0
Woocommerce QuickBooks Connector: by Techspawn Solutions – 2.1.3 – Installed version not tested with active version of WooCommerce 4.2.0
Advanced Custom Fields: by Elliot Condon – 5.8.12
Activity Log: by Activity Log Team – 2.5.2
Aura Minimum Order Amount: by Paul Taylor – 0.1
Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.3.2.5
Beaver Themer: by The Beaver Builder Team – 1.3.1
PowerPack for Beaver Builder: by IdeaBox Creations – 2.8.1.1
Classic Editor: by WordPress Contributors – 1.5
Code Snippets: by Code Snippets Pro – 2.14.0
Honeypot for Contact Form 7: by Nocean – 1.14.1
Contact Form 7: by Takayuki Miyoshi – 5.1.9
Disable Comments: by Samir Shah – 1.10.2
Download Monitor: by Never5 – 4.4.3
Email Log: by Sudar – 2.4.2
Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1
Facebook for WooCommerce: by Facebook – 2.0.5 – Installed version not tested with active version of WooCommerce 4.2.0
WordPress File Monitor: by nicolly – 1.0.9
FMA Additional Registration Attributes(Free): by FME Addons – 1.0.4
GDPR Cookie Compliance: by Moove Agency – 4.2.4
Site Kit by Google: by Google – 1.13.1
Heartbeat Control by WP Rocket: by WP Rocket – 2.0
If Menu - Visibility control for menu items: by Layered – 0.16.1
New User Approve: by NewUserApprove – 1.8
Smart Slider 3 Pro: by Nextend – 3.4.1.5
Official Facebook Pixel: by Facebook – 2.2.0
Salt Shaker: by Nagdy – 1.2.5
SG Optimizer: by SiteGround – 5.5.5
Shortcode in Menus: by Gagan Deep Singh – 3.5
Smart WooCommerce Search: by YummyWP – 1.5.12 – Installed version not tested with active version of WooCommerce 4.2.0
Compress JPEG & PNG images: by TinyPNG – 3.2.1
User Switching: by John Blackbourn & contributors – 1.5.5
Users by Date Registered: by Sébastien Dumont – 1.0.7
Video User Manuals: by Video User Manuals Pty Ltd – 2.5.8.1
WooCommerce Bulk Order Form Pro: by Ewout Fernhout
Varun Sridharan
Jeremiah Prummer – 3.0.5 – Installed version not tested with active version of WooCommerce 4.2.0

WooCommerce No Shipping Message: by dangoodman – 2.0.0 – Installed version not tested with active version of WooCommerce 4.2.0
Woo Change Quantity in Steps: by Paul Taylor – 1.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.4 – Installed version not tested with active version of WooCommerce 4.2.0
Woo Tax Membership: by Paul Taylor – 1.0
WooCommerce Advanced Notifications: by WooCommerce – 1.2.26 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce Bulk Order Form: by Ewout Fernhout
Varun Sridharan
Jeremiah Prummer – 3.3.5 – Installed version not tested with active version of WooCommerce 4.2.0

WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.15 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce Memberships: by SkyVerge – 1.18.0 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce Role Based Methods: by WPBackOffice – 2.4.2 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce: by Automattic – 4.2.0 (update to version 4.6.1 is available)
Wordfence Security: by Wordfence – 7.4.9
Yoast SEO: by Team Yoast – 14.3
WP All Export Pro: by Soflyy – 1.6.2
WP All Import Pro: by Soflyy – 4.6.1
WP Downgrade | Specific Core Version: by Reisetiger – 1.2.2
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.2

WP Rollback: by Impress.org – 1.7.1
WP All Export - User Export Add-On Pro: by Soflyy – 1.0.3
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.2 – Installed version not tested with active version of WooCommerce 4.2.0
WPide: by Simon @ WPsites – 2.4.0

### Inactive Plugins (1) ###

Disable Emails: by WebAware – 1.6.3

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #20 - /shop/
Basket: #21 - /cart/
Checkout: #22 - /checkout/
My account: ? Page does not contain the shortcode.
Terms and conditions: #3972 - /terms-and-conditions/

### Theme ###

Name: Aura Creative Media Child Theme
Version: 1.0
Author URL: https://auracreativemedia.co.uk
Child Theme: ?
Parent Theme Name: Beaver Builder Theme
Parent Theme Version: 1.6.1
Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
WooCommerce Support: ?

### Templates ###

Overrides: bb-theme-child/woocommerce/cart/mini-cart.php
bb-theme-child/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
bb-theme-child/woocommerce/emails/email-order-items.php version 2.1.2 is out of date. The core version is 3.7.0
bb-theme-child/woocommerce/myaccount/form-login.php
bb-theme-child/woocommerce/single-product/add-to-cart/simple.php
bb-theme-child/woocommerce/single-product/add-to-cart/variable.php

Outdated Templates: ?
					
					
						Learn how to update

### Memberships ###

Restriction mode:: Hide content only
Public content:: –
Excluded from discounts:: –
Membership plans:: 5
Trade Bulk Order:: Members: 0Access method: Manual assignment onlyAccess length: Unlimited
Trade Customer 20% Off:: Members: 0Access method: Manual assignment onlyAccess length: Unlimited
Trade Customer 15% Off:: Members: 0Access method: Manual assignment onlyAccess length: Unlimited
Trade Customer 10% Off:: Members: 0Access method: Manual assignment onlyAccess length: Unlimited
Trade Customer:: Members: 93Access method: Manual assignment onlyAccess length: Unlimited

### Action Scheduler ###

Complete: 491
Oldest: 2020-09-22 11:20:28 +0100
Newest: 2020-10-21 09:33:30 +0100

Failed: 26,745
Oldest: 2020-08-20 11:12:26 +0100
Newest: 2020-10-19 15:18:52 +0100

Cheers, Connor

Hi @alexmigf,

We are using the Product Vendors as seen here.

Hi @alexmigf

Sure, here’s what I’m referring too, see image, whereas Vendor Admins don’t see this.

Hi Con,

This has done the trick, thanks a lot for your help it is much appreciated.

Hi Stuart,

Thanks for your assistance, this has worked for me.

Cheers, Connor

• This reply was modified 4 years, 6 months ago by connor234.

Hi @sygnoossupport,

That’s what I had in mind as an alternative, thanks for the clarification.

Cheers.

Hi Timrv,

Thanks a lot for your response. We will see where the Github reference gets us to.

Cheers, Connor

Hi Timmy,

Thanks a lot for letting me know, great to hear you were able to reproduce it and there is a fix in an upcoming release.

Cheers, Connor

Hi Ron,

Yeah, there are two errors that occur when clicking on the category tickbox and they are shown in the following image here; https://prntscr.com/o7h255.

Here is a system report, nothing is jumping out at me with this but maybe you might see something;

### WordPress Environment ###

WordPress address (URL): https://hidden.co.uk
Site address (URL): https://hidden.co.uk
WC Version: 3.6.3
Log Directory Writable: ?
WP Version: 5.2.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.39 (Unix) mod_hive/6.27 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6
PHP Version: 7.1.30 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 256 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.59.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.36-82.1-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.3
WC Database Prefix: wpfm_
MaxMind GeoIP Database: ?
Total Database Size: 65.05MB
Database Data Size: 53.81MB
Database Index Size: 11.24MB
wpfm_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB
wpfm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wpfm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wpfm_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wpfm_woocommerce_order_items: Data: 0.19MB + Index: 0.08MB
wpfm_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.81MB
wpfm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wpfm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wpfm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wpfm_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wpfm_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wpfm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wpfm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wpfm_woocommerce_log: Data: 0.02MB + Index: 0.02MB
log: Data: 0.02MB + Index: 0.00MB
wpfm_ariadminer_connections: Data: 0.02MB + Index: 0.00MB
wpfm_aryo_activity_log: Data: 0.44MB + Index: 0.00MB
wpfm_aws_index: Data: 0.02MB + Index: 0.00MB
wpfm_blc_filters: Data: 0.02MB + Index: 0.00MB
wpfm_blc_instances: Data: 0.06MB + Index: 0.05MB
wpfm_blc_links: Data: 0.19MB + Index: 0.06MB
wpfm_blc_synch: Data: 0.02MB + Index: 0.02MB
wpfm_commentmeta: Data: 0.02MB + Index: 0.03MB
wpfm_comments: Data: 0.17MB + Index: 0.13MB
wpfm_dlm_order: Data: 0.02MB + Index: 0.00MB
wpfm_dlm_order_customer: Data: 0.02MB + Index: 0.02MB
wpfm_dlm_order_item: Data: 0.02MB + Index: 0.02MB
wpfm_dlm_order_transaction: Data: 0.02MB + Index: 0.02MB
wpfm_dlm_session: Data: 0.02MB + Index: 0.00MB
wpfm_download_log: Data: 0.02MB + Index: 0.02MB
wpfm_email_log: Data: 4.52MB + Index: 0.00MB
wpfm_eum_logs: Data: 0.02MB + Index: 0.00MB
wpfm_fmera_fields: Data: 0.02MB + Index: 0.00MB
wpfm_fmera_meta: Data: 0.02MB + Index: 0.00MB
wpfm_image_hover_ultimate_list: Data: 0.02MB + Index: 0.00MB
wpfm_image_hover_ultimate_style: Data: 0.02MB + Index: 0.00MB
wpfm_links: Data: 0.02MB + Index: 0.02MB
wpfm_ms_snippets: Data: 0.02MB + Index: 0.00MB
wpfm_nm_personalized: Data: 0.02MB + Index: 0.00MB
wpfm_options: Data: 3.17MB + Index: 0.16MB
wpfm_pmxi_files: Data: 0.02MB + Index: 0.00MB
wpfm_pmxi_history: Data: 0.02MB + Index: 0.00MB
wpfm_pmxi_imports: Data: 3.52MB + Index: 0.00MB
wpfm_pmxi_posts: Data: 0.09MB + Index: 0.00MB
wpfm_pmxi_templates: Data: 0.02MB + Index: 0.00MB
wpfm_postmeta: Data: 17.52MB + Index: 4.03MB
wpfm_posts: Data: 2.47MB + Index: 0.41MB
wpfm_redirection_404: Data: 0.02MB + Index: 0.06MB
wpfm_redirection_groups: Data: 0.02MB + Index: 0.03MB
wpfm_redirection_items: Data: 0.02MB + Index: 0.09MB
wpfm_redirection_logs: Data: 0.02MB + Index: 0.08MB
wpfm_relevanssi: Data: 1.52MB + Index: 1.48MB
wpfm_relevanssi_log: Data: 0.02MB + Index: 0.00MB
wpfm_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB
wpfm_snippets: Data: 0.08MB + Index: 0.00MB
wpfm_strong_views: Data: 0.02MB + Index: 0.00MB
wpfm_termmeta: Data: 0.06MB + Index: 0.06MB
wpfm_terms: Data: 0.02MB + Index: 0.03MB
wpfm_term_relationships: Data: 0.17MB + Index: 0.11MB
wpfm_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wpfm_usermeta: Data: 1.36MB + Index: 0.41MB
wpfm_users: Data: 0.02MB + Index: 0.05MB
wpfm_wc_admin_notes: Data: 0.02MB + Index: 0.00MB
wpfm_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB
wpfm_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB
wpfm_wc_download_log: Data: 0.02MB + Index: 0.03MB
wpfm_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB
wpfm_wc_order_product_lookup: Data: 0.34MB + Index: 0.34MB
wpfm_wc_order_stats: Data: 0.02MB + Index: 0.05MB
wpfm_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB
wpfm_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB
wpfm_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wpfm_wfblockediplog: Data: 0.02MB + Index: 0.00MB
wpfm_wfblocks7: Data: 0.02MB + Index: 0.05MB
wpfm_wfconfig: Data: 1.52MB + Index: 0.00MB
wpfm_wfcrawlers: Data: 0.02MB + Index: 0.00MB
wpfm_wffilechanges: Data: 0.02MB + Index: 0.00MB
wpfm_wffilemods: Data: 3.52MB + Index: 0.00MB
wpfm_wfhits: Data: 1.52MB + Index: 0.25MB
wpfm_wfhoover: Data: 3.52MB + Index: 0.28MB
wpfm_wfissues: Data: 0.02MB + Index: 0.06MB
wpfm_wfknownfilelist: Data: 2.52MB + Index: 0.00MB
wpfm_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB
wpfm_wflocs: Data: 0.02MB + Index: 0.00MB
wpfm_wflogins: Data: 0.06MB + Index: 0.03MB
wpfm_wfnotifications: Data: 0.02MB + Index: 0.00MB
wpfm_wfpendingissues: Data: 0.02MB + Index: 0.06MB
wpfm_wfreversecache: Data: 0.02MB + Index: 0.00MB
wpfm_wfsnipcache: Data: 0.02MB + Index: 0.05MB
wpfm_wfstatus: Data: 0.13MB + Index: 0.09MB
wpfm_wftrafficrates: Data: 0.02MB + Index: 0.00MB
wpfm_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB
wpfm_wpfm_backup: Data: 0.02MB + Index: 0.00MB
wpfm_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB
wpfm_wpgdprc_log: Data: 0.02MB + Index: 0.00MB
wpfm_yoast_seo_links: Data: 0.05MB + Index: 0.02MB
wpfm_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 997
custom_css: 1
customize_changeset: 1
fl-builder-template: 7
fl-theme-layout: 4
fpf_fields: 1
ml-slide: 13
ml-slider: 3
nav_menu_item: 16
page: 18
post: 4
product: 640
product_variation: 78
revision: 208
scheduled-action: 80
shop_order: 198
shop_order_refund: 1
wc_membership_plan: 21
wc_user_membership: 152
wpcf7_contact_form: 2
wpmm_theme: 3
wpsl_stores: 173

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (60) ###

ManageWP - Worker: by GoDaddy – 4.8.1
Query Monitor: by John Blackbourn – 3.3.6
Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 5.9.6.3
Advanced Custom Fields: by Elliot Condon – 5.7.12
ARI Adminer: by ARI Soft – 1.2.3
Activity Log: by Activity Log Team – 2.5.2
Aura Store Locator Customization: by Paul Taylor – 1.0
Aura Toasted Crumpet Custom Reports: by Paul Taylor – 1.0.0
Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.2.0.6
Beaver Themer: by The Beaver Builder Team – 1.2.1.1
Block Specific Plugin Updates: by Dinesh Karki – 2.2
Broken Link Checker: by ManageWP – 1.11.8
Check Email: by Chris Taylor – 0.5.5
Classic Editor: by WordPress Contributors – 1.5
Code Snippets: by Shea Bunge – 2.13.3
Contact Form 7 Honeypot: by Nocean – 1.14
Contact Form 7: by Takayuki Miyoshi – 5.1.3
Custom Font Uploader: by Wbcom Designs – 1.0.2
Disable Comments: by Samir Shah – 1.9.0
Download Monitor: by Never5 – 4.4.2
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.3.9.1

Email Log: by Sudar – 2.3.1
WordPress File Monitor: by nicolly – 1.0.9
FMA Additional Registration Attributes(Free): by FME Addons – 1.0.4
Heartbeat Control: by Jeff Matson – 1.2.5
MetaSlider: by Team Updraft – 3.13.1
New User Approve: by Josh Harrison – 1.7.6
N-Media WooCommerce PPOM PRO: by Najeeb Ahmad – 16.0 – Not tested with the active version of WooCommerce
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5

Redirection: by John Godley – 4.2.3
Salt Shaker: by Nagdy – 1.2.3
SG Optimizer: by SiteGround – 5.1.2
Simple Custom Post Order: by Colorlib – 2.4.3
Smart WooCommerce Search: by YummyWP – 1.5.10
Easy Updates Manager: by Easy Updates Manager Team – 8.0.5
String Locator: by Clorith – 2.3.1
Compress JPEG & PNG images: by TinyPNG – 3.2.0
Woo Custom Update Shipping: by Paul Taylor – 1.0.0
User Switching: by John Blackbourn & contributors – 1.5.0
Video User Manuals: by Video User Manuals Pty Ltd – 2.5.8.1
Woo Agent Order Management: by Paul Taylor – 1.0.0
Woo Change Quantity in Steps: by Paul Taylor – 1.0
Checkout Field Editor for WooCommerce: by ThemeHiGH – 1.3.2
Woo Xero Reference Addon: by Paul Taylor – 1.0
Woo Tax Membership: by Paul Taylor – 1.0
WooCommerce Admin: by WooCommerce – 0.14.0
WooCommerce Memberships: by SkyVerge – 1.9.8 – Not tested with the active version of WooCommerce
N-Media WooCommerce PPOM: by Najeeb Ahmad – 17.0 – Not tested with the active version of WooCommerce
WooCommerce Role Based Methods: by WPBackOffice – 2.1.2 – Not tested with the active version of WooCommerce
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.15
WooCommerce Xero Integration: by WooCommerce – 1.7.16 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.3 – 3.6.4 is available
Yoast SEO: by Team Yoast – 11.2.1 – Not tested with the active version of WooCommerce
WP All Import Pro: by Soflyy – 4.5.0
WP File Manager: by mndpsingh287 – 4.8
WP GDPR Compliance: by Van Ons – 1.5.2
WP Rollback: by Impress.org – 1.6
WP Store Locator: by Tijmen Smit – 2.2.21
WP All Import - WooCommerce Add-On Pro: by Soflyy – 2.3.6 – Not tested with the active version of WooCommerce
WPide: by Simon @ WPsites – 2.4.0

### Inactive Plugins (1) ###

WooCommerce Quantity Increment: by Automattic
WooThemes – 1.1.0 – Not tested with the active version of WooCommerce

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #20 - /shop/
Cart: #21 - /cart/
Checkout: #22 - /checkout/
My account: #23 - /my-account/
Terms and conditions: #285 - /terms-conditions-2/

### Theme ###

Name: Personal Child Theme
Version: 1.0
Author URL: https://hidden.co.uk
Child Theme: ?
Parent Theme Name: Beaver Builder Theme
Parent Theme Version: 1.6.1
Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
WooCommerce Support: ?

### Templates ###

Overrides: bb-theme-child/woocommerce/emails/email-order-details.php

### Action Scheduler ###

Complete: 78
Oldest: 2019-06-06 12:50:32 +0000
Newest: 2019-06-27 13:17:53 +0000

Pending: 1
Oldest: 2019-06-27 14:17:53 +0000
Newest: 2019-06-27 14:17:53 +0000

Canceled: 1
Oldest: 2019-06-26 12:57:51 +0000
Newest: 2019-06-26 12:57:51 +0000

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Hi Stef,

Thanks for the link to that plugin. I’ve made progress based on your comments so thanks a lot for the advice.

Cheers, Connor

Fixed now

Thanks.

Hi Laceyrod,

After updating all plugins, themes and WP itself I managed to catch the culprit which was a small piece of custom code that was overwriting the stock variation output.

The issue is now fixed.

Thanks for your help.