What I was afraid of. Thanks beforehand for your fast response dear James. I think the situation is even more complicated, the user and password provided for the Host he gave us is not working so:
1. We don’t have access to the wp-Admin.
2. We don’t have access to the c-panel of the host which, is linked to his email address.
Any suggestion you could give us in order to recover our site and control panel?
Best regards,
