• Resolved markw1984

    (@markw1984)


    Hi, I’m using the plugin ‘Order Delivery Date And Time’ by ThemeHigh as a delivery and pickup, but I’m struggling to get this to show in the email customiser templates.

    I have created a code snippet which retrieves the data and allows me to use shortcode to display this on a webpage, but I cannot get the shortcode to work in the email customiser.

    Can anyone advise how to get shortcodes to work in the email customiser?

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  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @markw1984,

    Thank you very much for reaching out.

    I have thoroughly reviewed your message and understand your concern.

    I am sorry to inform you that the email customizer doesn’t support shortcodes.

    This forum doesn’t allow posting anything about the commercial version of a plugin. Since you are asking about a feature that is available in the commercial version of the plugin, we kindly request that you create a ticket in our dedicated support center.

    Wishing you a wonderful day ahead!

    Best regards,
    Tarek Aziz

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