corinneolson
Forum Replies Created
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Hi there,
Can you provide more information on the issue you are seeing, please?
Kind regards,
Forum: Plugins
In reply to: [Osom Author Pro] Link on book imgHi there,
There is not an option by default it would require custom code. I would suggest you post your question in our community forum where other users and developers can provide suggestions on how to proceed. https://studiopress.com/forums/
You could also check out the other community resources such as the Genesis Facebook group ( https://www.facebook.com/groups/genesiswp/ ).
Kind regards,
Forum: Plugins
In reply to: [Simple Social Icons] Request: MastodonHi there,
Thank you for reaching out!
I will pass along your featured request to have this added to our development team. I would not be able to share a timeline on when it would be added, I am very sorry.
Kind regards,
Forum: Plugins
In reply to: [Simple Social Icons] TikTok@bethinmaine2020 thank you for the update!
I am glad to hear the plugin is working correctly for you now.
Have a wonderful day!
Forum: Plugins
In reply to: [Simple Social Icons] TikTok@@bethinmaine2020
We are not able to replicate this on a fresh install. The social icons are displaying correctly when we test.
Can you try disabling the plugin and then enabling it again or even try removing and installing a fresh copy of the plugin to see if that helps. If you still have issues could you share a link to your site, please?
Kind regards
Forum: Plugins
In reply to: [Simple Social Icons] TikTok@colkav2015 thank you for the suggestion we will pass along to our development team.
Kind regards,
Forum: Plugins
In reply to: [Simple Social Icons] TikTokWe are going to do some testing and will be back in touch.
Thank you for your patience!
Forum: Plugins
In reply to: [Genesis Simple Sidebars] Simple Sidebars no longer workin on SPI Pro themeHi Stephen,
I have tested the Genesis Simple Sidebars and SPI Pro and I am not able to replicate the issue you are having. I am able to select any of the sidebars I have created and they are displaying correctly.
Have you checked for a plugin conflict? I would disable all plugins except for Genesis Simple Sidebars then clear all caching and test. IF the plugin is working correctly you can start enabling the other plugins and test as you go. If you have any scripts added you will want to remove those and test also.
Kind regards,
Forum: Plugins
In reply to: [Simple Social Icons] ARIA IDs are not uniqueHi there,
Looks like the theme may have duplicated this for the mobile menu, which is hidden on desktop, but still shows in the source code.
You could try replacing this plugin with the plugin you are using in the sidebar, which doesn’t use IDs.
Kind regards,
Forum: Plugins
In reply to: [Simple Social Icons] Change AnimationHi Larry,
Thank you for your question.
Simple social icons does not do a spin hover by default. Do you have a plugin possible or custom code added to create this?
Kind regards,
Forum: Plugins
In reply to: [Simple Social Icons] Icons not displaying after latest updateHi Theo,
I am sorry we missed your question. We have not been able to replicate this on our test sites. There may be a plugin conflict causing the icons not to display correctly on your site. I do see that you switched social icons and do have them working which is great.
Hope you have a wonderful day!
Forum: Plugins
In reply to: [Simple Social Icons] TikTokHi There,
We will be releasing an update with TikTok in the next couple of weeks.
Have a wonderful day!
Forum: Plugins
In reply to: [Genesis Blocks] Images all disappear after update to 1.50Thank you for your reply.
We are sorry for any frustration this has caused. Our development team should be releasing an update by midweek
Thank you and enjoy the rest of your day!
Forum: Plugins
In reply to: [Genesis Blocks] Team Members Section Breaks After Updating to GB 1.5.0You can find previous versions by clicking advanced on the main page which will take you here: https://www.ads-software.com/plugins/genesis-blocks/advanced/
You will need to scroll to the bottom to access previous versions to download.
Kind regards,
Forum: Plugins
In reply to: [Genesis Blocks] Team Members Section Breaks After Updating to GB 1.5.0We hope to release an update by midweek.
`Please let us know if you need anything else and enjoy the rest of your day!