craig3073

Here’s a screen shot of the terms I was using and how they would drop down from the Value(s) box on my computer but not on my client’s or another Mac. Also there was no “Select All” and “Select None” boxes the Value(s) box. I believe the problem was the “/” used in the terms. First I removed the “/” and resaved the same attribute, the problem persisted. It was only once I deleted the whole attribute and started over without the “/” that the “Select All” and “Select None” boxes would appear below the Value(s) box.
Here’s the link: https://barbarasandersonglass.com/engayla6.jpg

So I think I solved the issue and it all just dealt with the variation text that I was using. My client wanted to use S/M fits sizes 6, 8, 10 and M/L fits sizes 10, 12, 14 as the variations. But apparently you aren’t supposed to use “/” in the text if you want the variations to show up in the box for all computers. Wasted a good 3 hours on something so basic. Why isn’t this issue documented?

Thank you! It did work. Appreciate the help!

• This reply was modified 7 years, 5 months ago by craig3073.

Everything is up to date on the website. I deactivated the few plugins I have and it didn’t change anything.