craigmckee

Hi @anastas10s thanks for the reply. That screenshot was merely to show again that no conversions are being recorded. I gave you the information requested originally (system information and screenshot of my settings) but didn’t receive a reply. There have been a number of purchases but no conversions recorded.

@anastas10s any ideas?

As you can see here (https://snipboard.io/hAmn7g.jpg) it’s everything but the actual purchase.

Hi,

Here are the settings: https://snipboard.io/YTwicr.jpg

This is the system info: 


 WordPress Environment

WordPress address (URL): https://sltai.co.uk
Site address (URL): https://sltai.co.uk
WC Version: 8.0.3
REST API Version: ? 8.0.3
WC Blocks Version: ? 10.6.6
Action Scheduler Version: ? 3.6.2
Log Directory Writable: ?
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: – Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.9

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.0.3
WC Database Prefix: qkm_
Total Database Size: 524.71MB
Database Data Size: 512.07MB
Database Index Size: 12.64MB
qkm_woocommerce_sessions: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
qkm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qkm_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
qkm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qkm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_actionscheduler_actions: Data: 1.02MB + Index: 0.63MB + Engine InnoDB
qkm_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_actionscheduler_logs: Data: 1.02MB + Index: 0.22MB + Engine InnoDB
qkm_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
qkm_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_cli_csv_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
qkm_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
qkm_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qkm_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
qkm_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
qkm_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
qkm_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_import_detail_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
qkm_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_import_postID: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_mwai_chats: Data: 12.52MB + Index: 0.02MB + Engine InnoDB
qkm_mwai_logmeta: Data: 428.52MB + Index: 0.00MB + Engine InnoDB
qkm_mwai_logs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
qkm_mwai_vectors: Data: 5.50MB + Index: 0.00MB + Engine InnoDB
qkm_options: Data: 6.03MB + Index: 0.17MB + Engine InnoDB
qkm_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qkm_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
qkm_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qkm_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
qkm_postmeta: Data: 15.38MB + Index: 2.80MB + Engine InnoDB
qkm_posts: Data: 31.14MB + Index: 0.63MB + Engine InnoDB
qkm_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_rank_math_analytics_ga: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
qkm_rank_math_analytics_gsc: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
qkm_rank_math_analytics_inspections: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
qkm_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_rank_math_analytics_objects: Data: 0.42MB + Index: 0.23MB + Engine InnoDB
qkm_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_rank_math_internal_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
qkm_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_rmp_analytics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_sgs_log_events: Data: 2.02MB + Index: 1.02MB + Engine InnoDB
qkm_sgs_log_visitors: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
qkm_smackcsv_file_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_smackuci_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_ultimate_csv_importer_mappingtemplate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_ultimate_csv_importer_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_ultimate_csv_importer_shortcode_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_ultimate_post_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_usermeta: Data: 2.45MB + Index: 3.03MB + Engine InnoDB
qkm_users: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
qkm_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
qkm_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
qkm_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
qkm_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qkm_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qkm_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qkm_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qkm_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
qkm_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qkm_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qkm_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts

acf-field: 4
acf-field-group: 1
ai_embeddings: 1660
attachment: 76
bnfw_notification: 1
custom_css: 1
customize_changeset: 61
elementor_library: 12
nav_menu_item: 33
page: 49
post: 1
product: 5
revision: 1941
shop_coupon: 1
shop_order: 64
shop_subscription: 63
tablepress_table: 1
wc_membership_plan: 2
wc_memberships_team: 14
wc_team_invitation: 33
wc_user_membership: 74
wp_block: 27
wp_navigation: 1 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (35)

Advanced Custom Fields PRO: by WP Engine – 6.2.0
AI Engine: ChatGPT Chatbot, Content Generator, GPT 3 & 4, Ultra-Customizable (Pro): by Jordy Meow – 1.9.2
Change Colors for WooCommerce: by flawlesstheme – 1.0.0
Code Snippets: by Code Snippets Pro – 3.4.2
CookieYes | GDPR Cookie Consent: by CookieYes – 3.1.3
Elementor Pro: by Elementor.com – 3.15.1
Elementor: by Elementor.com – 3.15.3
Invoice Gateway For WooCommerce: by Rymera Web Co – 1.1.2
Loggedin - Limit Active Logins: by Joel James – 1.3.1
Nav Menu Roles: by Kathy Darling – 2.1.2
OpenAI API Integration: by – 1.0.0
CF Page or Post Duplicator: by Carlos Fazenda – 6.0
PHP Word For WordPress: by Jonny Rudd – 1.0.0
Profile Builder: by Cozmoslabs – 3.9.8
Rate my Post - WP Rating System: by Blaz K. – 3.4.2
Reusable Blocks Extended: by audrasjb – 0.9.1
Send Users Email: by Suman Bhattarai – 1.4.1
Rank Math SEO PRO: by Rank Math – 3.0.43
Rank Math SEO: by Rank Math – 1.0.122
SiteGround Optimizer: by SiteGround – 7.4.0
SiteGround Security: by SiteGround – 1.4.5
TablePress: by Tobias B?thge – 2.1.7
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.9

User Switching: by John Blackbourn & contributors – 1.7.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.4
Teams for WooCommerce Memberships: by SkyVerge – 1.7.0
WooCommerce Memberships: by SkyVerge – 1.25.0
WooCommerce Payments: by Automattic – 6.4.0
WooCommerce Shipping & Tax: by WooCommerce – 2.3.3
WooCommerce Subscriptions: by WooCommerce – 5.3.1
WooCommerce: by Automattic – 8.0.3
WP Mail SMTP: by WP Mail SMTP – 3.9.0
WP Ultimate CSV Importer: by Smackcoders – 7.9.10.3
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.9 Inactive Plugins (0) Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #4348 - /pricing/
Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #4350 - /checkout/
My account: #4351 - /my-account/
Terms and conditions: #4950 - /terms-and-conditions-woo/ Theme

Name: Hello Elementor Child
Version: 2.0.0
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.8.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ? Templates

Overrides: hello-theme-child-master/woocommerce/emails/customer-completed-order.php Memberships

Restriction mode:: Redirect to page
Public content:: Pages: 18 items
Excluded from discounts:: –
Membership plans:: 2
Monthly Subscription:: Members: 2Access method: Product(s) purchaseAccess length: Specific length (1 months)Subscription: YesInstallment plan: No
School Team Subscription:: Members: 72Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No Subscriptions

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://sltai.co.uk
Subscriptions-core Library Version: 6.1.0
Subscription Statuses: wc-active: 61
wc-cancelled: 2

WooCommerce Account Connected: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure Store Setup

Country / State: United Kingdom (UK) Subscriptions by Payment Gateway

Invoice Gateway: wc-active: 36
WooPayments: wc-active: 24
wc-cancelled: 2 Payment Gateway Support

WooPayments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
subscription_amount_changes
subscription_date_changes
tokenization
add_payment_method

Invoice Gateway: products Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-09-02 06:44:16 +01:00
Options: ?
Notes: 70
Onboarding: completed WooCommerce Payments

Version: 6.4.0
Connected to WPCOM: Yes
Blog ID: 222347671
Account ID: acct_1NeuwxC00ziLNy1d Action Scheduler

Canceled: 188
Oldest: 2023-08-02 07:47:31 +0100
Newest: 2023-09-01 09:28:22 +0100

Complete: 1,157
Oldest: 2023-08-02 07:26:22 +0100
Newest: 2023-09-01 09:45:45 +0100

Failed: 3
Oldest: 2023-06-23 16:11:50 +0100
Newest: 2023-08-10 14:33:29 +0100

Pending: 120
Oldest: 2023-09-01 09:49:49 +0100
Newest: 2029-08-17 19:27:33 +0100 Status report information

Generated at: 2023-09-01 09:48:17 +01:00

Strangely it’s tracking that they’re added to cart etc but not purchased…

https://snipboard.io/FiHwRJ.jpg

Thank you – that’s great!

Ah, ok, thank you.

ok, thank you.

i managed to fix this in the end, there was a duplicate failed Cron job at the top of the list which seemed to be stuck, deleted it and it’s been ok since!

I had and had the same problem – I’ve now just done it again on the staging site and the reply to address was correct! I’ll wait for a new order to come through on the site to see what that looks like.

My Reply To address worked until last Monday then it didn’t and yesterday the heading colour changed to white… :'(

There’s something weird going on will Woocommerce emails – now the header text colour is black…

@ihereira I did try the steps advised but same issue. SendInBlue sends the WooCommerce emails (purely so I can track opens etc) but don’t change the template.

i will try error log plugin to see if that helps identify the issue.

As i said, worked fine up until Monday but not since and I’ve not updated / added anything ??

I have just set up a new site the the New Order email Reply-To is set back to me too.  This worked until Monday and since then it has changed so not sure why...

System Report 



WordPress Environment

WordPress address (URL): https://schoolpolicytracker.co.uk
Site address (URL): https://schoolpolicytracker.co.uk
WC Version: 7.4.1
REST API Version: ?</img> 7.4.1
WC Blocks Version: ?</img> 9.4.4
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_GB
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.4.1
WC Database Prefix: cps_
Total Database Size: 78.79MB
Database Data Size: 69.37MB
Database Index Size: 9.42MB
cps_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
cps_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cps_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
cps_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cps_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_actionscheduler_actions: Data: 1.11MB + Index: 0.69MB + Engine InnoDB
cps_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_actionscheduler_logs: Data: 0.36MB + Index: 0.31MB + Engine InnoDB
cps_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_cli_csv_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
cps_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
cps_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_e_submissions: Data: 0.06MB + Index: 0.27MB + Engine InnoDB
cps_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
cps_e_submissions_values: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
cps_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
cps_gf_entry_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
cps_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_import_detail_log: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
cps_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_import_postID: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_mb_relationships: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_options: Data: 16.28MB + Index: 0.14MB + Engine InnoDB
cps_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cps_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
cps_pmxe_exports: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
cps_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
cps_pmxe_posts: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
cps_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_imports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_postmeta: Data: 17.30MB + Index: 3.67MB + Engine InnoDB
cps_posts: Data: 29.13MB + Index: 0.98MB + Engine InnoDB
cps_rafflepress_contestants: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_rafflepress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_rafflepress_giveaways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_rafflepress_polls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_rank_math_analytics_ga: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cps_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
cps_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_sgs_log_events: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
cps_sgs_log_visitors: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
cps_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_sib_model_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cps_smackcsv_file_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_smackuci_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
cps_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_ultimate_csv_importer_mappingtemplate: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
cps_ultimate_csv_importer_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_ultimate_csv_importer_shortcode_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_ultimate_post_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_usermeta: Data: 0.28MB + Index: 0.28MB + Engine InnoDB
cps_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_wappo_appointments: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cps_wappo_calendars: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_calendar_service: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wappo_clients: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wappo_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_jobs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wappo_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_logs: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
cps_wappo_migrations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wappo_order_price: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_wappo_prices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wappo_service_location: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wappo_statuses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
cps_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
cps_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cps_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cps_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cps_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cps_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_affiliates_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_creatives: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_tracking_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpam_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpdatacharts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpdatatables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpdatatables_columns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpdatatables_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpdatatable_1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cps_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cps_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

acf-field: 4
acf-field-group: 2
attachment: 2004
cookielawinfo: 6
custom_css: 2
e-landing-page: 1
elementor_library: 9
mb-post-type: 1
meta-box: 1
nav_menu_item: 15
page: 26
policy: 5271
post: 2
product: 1
revision: 5
shop_coupon: 14
shop_order: 120
shop_order_refund: 2
wappointment: 1
wp_block: 7
wp_global_styles: 3
wpforms: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (35)

Gravity Forms: by Gravity Forms – 2.4.20
Advanced Custom Fields PRO: by Elliot Condon – 5.8.0
WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.9.18

Code Snippets: by Code Snippets Pro – 3.2.2
CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8
Elementor Pro: by Elementor.com – 3.10.3
Elementor: by Elementor.com – 3.11.2
Flexible Checkout Fields: by WP Desk – 3.5.6
Gravity Forms User Registration Add-On: by Gravity Forms – 4.6
Hide Admin Bar From Front End: by Ankit Panchal – 3.5.2
Invoice Gateway For WooCommerce: by Rymera Web Co – 1.1.1
Login Logout Menu: by WPBrigade – 1.4.0
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.57
MB Frontend Submission: by MetaBox.io – 10.0.1
Meta Box AIO: by MetaBox.io – 1.16.4
Meta Box: by MetaBox.io – 5.6.17
Nav Menu Roles: by Kathy Darling – 2.1.2
Print-O-Matic: by twinpictures – 2.1.10
Rank Math SEO PRO: by Rank Math – 3.0.31
Rank Math SEO: by Rank Math – 1.0.109
SiteGround Optimizer: by SiteGround – 7.3.1
SiteGround Security: by SiteGround – 1.4.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

User Role Editor: by Vladimir Garagulya – 4.63.2
User Switching: by John Blackbourn & contributors – 1.7.0
Wappointment: by Wappointment – 2.4.15
WooCommerce Google Analytics Integration: by WooCommerce – 1.6.1
WooCommerce Payments: by Automattic – 5.5.1
WooCommerce Product Add-ons: by WooCommerce – 5.0.0
Sendinblue - WooCommerce Email Marketing: by Sendinblue – 3.0.4
WooCommerce: by Automattic – 7.4.1
WP All Export: by Soflyy – 1.3.9
WP Crontrol: by John Blackbourn & contributors – 1.15.1
WP Menu Cart: by WP Overnight – 2.13.1
WP Ultimate CSV Importer: by Smackcoders – 7.4

Inactive Plugins (4)

Change wp-admin login: by Nuno Morais Sarmento – 1.1.2
Export User Data: by Q Studio – 2.2.6
WordPress Importer: by wordpressdotorg – 0.8
WP Rollback: by GiveWP.com – 1.7.3

Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #2 - /shop/
Basket: #3 - /cart/
Checkout: #4 - /checkout/
My account: #627 - /my-account/
Terms and conditions: #6589 - /subscription-terms-and-conditions/

Theme

Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?</img>
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.6.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?</img>

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-10 17:15:44 +00:00
Options: ?</img>
Notes: 52
Onboarding: completed

WooCommerce Payments

Version: 5.5.1
Connected to WPCOM: Yes
Blog ID: 209670825
Account ID: acct_1LWfQn2ERzIY56Oh

Action Scheduler

Complete: 1,735
Oldest: 2023-02-07 07:34:13 +0000
Newest: 2023-03-10 07:02:16 +0000

Failed: 20
Oldest: 2022-09-16 06:49:17 +0100
Newest: 2023-03-02 14:54:41 +0000

Pending: 2
Oldest: 2023-03-11 04:49:31 +0000
Newest: 2023-03-14 20:31:41 +0000

Status report information

Generated at: 2023-03-10 07:03:45 +00:00
`

That’s fixed it, thank you for the prompt reply.

That has worked, I just need to remember to delete it when the update is rolled out.

Any idea when a fix will be rolled out?