crazydiamond23

I agree with Wolfneo 100%, it’s the auto send where the problem lies but in the meantime, I went to settings/advanced/geeky options and did a reinstall from scratch. Odd thing however, the program did not pick up the same membership categories as before because we had a consumer category that did not come through the second time. I found it only by identifying how many people were in a specific category. Once reinstalled I created two newsletters identical to the ones we had before, programmed them for auto send and the first went out last night as programmed.

It seems to me that Mail Poet has a problem that they cannot solve so this was the only option I could think of as a last resort. I like this program but if I experience the same issue later on I will abandon it and go to Mail Chimp.

• This reply was modified 8 years, 2 months ago by crazydiamond23.

I have talked to my webmaster. Please Note: We are not using this for the first time-we used it in the past successfully and did not require a Cron job. Just trying to figure out why our second newsletter stopped auto-sending.

Something has obviously changed and we need to know what it is so we can continue using your product. If not, we will have to find another service to use for our auto-send newsletters as we simply do not have the time to send out a manual newsletter.

Thanks in advance

Thanks for the info. I will pass this on to our webmaster because our problems also started after the last update. Will probably look into the new release and have them install it on the staging site and test it out for us. Prefer not to use Beta product too early but may not be much ion a choice. Really prefer auto send feature for the newsletter

Hi – yes but for me, trash does not appear at the top of the posts page and I’m assuming that’s because there’s nothing in the trash. Confusing right? Since when I try to grab that post and do something with it I’m told it’s in the trash.

No help here so will look for another option

Thanks – over my head since I did not design the site. Thought it might be something simple I missed. Will consult with website manager and see if they can fix it.

https://www.gssalliance.com check out the main navigation link titled “Symposium”. That’s the link that doesn’t show the clickable option. If you mouse over the Store or String Characteristics link they indicate they’re clickable.

We were under the impression that we would be able to edit the content, like on the front page but we have searched high and low for this and cannot find it anywhere. We have a “Who we are” “What we do” and a “Why us” but cannot find where to edit/change the text. Why is this theme so very difficult to navigate and edit. What are we missing here?