crcars

JohnnyMidrange,

Try this path if you can log in via cpanel or ftp
/wp-content/plugins/easy-media-gallery-pro/includes/css/jquery/multiselect/jquery.multiselect.css

find this line of code towards the bottom
.emg-multiselect-menu { display:none; padding:3px; position:absolute; z-index:10000; text-align: left }

replace with
.emg-multiselect-menu { display:none; padding:3px; position:absolute; z-index:999999999999 !important; text-align: left }

Hope this helps. Please reply so others can benefit as well

Johnny,
I’m not sure what they edited. They did not say, they just said it was a conflict with my theme . I wish I could help you more. I might stick both files side by side and see if I can’t find what they changed

Update:
Ghozylabs replied today and after a few emails they corrected the issue. There was a conflict with the them they stated.

Issue was located here
/wp-admin/plugin-editor.php?file=easy-media-gallery-pro/includes/css/jquery/multiselect/jquery.multiselect.css&a=te&scrollto=0

I’m not sure what they did.

Ghozylabs sent me an updated version yesterday morning. I asked them in an email how do i update it and they said uninstall the current version and install the new one. I did and my entire site crashed, lost images, got 500 internal server errors etc.. I had to pay the hosting company to completely restore the cpanel.

I notified Ghozylabs three times and have not received a reply. I asked them to please make this work and offered to pay them but no reply. I sent another email this morning and still no reply.

Ive had this gallery for about 8 months. Its a great idea but not executed well. The worst support from any plugin i’ve ever had.

Checked my spam folder,and tried it with different themes. Still the same.

Its horrible when you have an online business that relies on images for the sale of your products and you cant add any because you cant select the category or anything form a dropdown.

Ghozylabs,
I dont think you realize that we users would pay for premium support. This isnt a money issue its a product issue.

Ill be looking for a new gallery today in hopes to get this resolved

Please someone post how you fixed this issue. Im trying my hardest to figure it out and cannot seem to fix it. When you click the drop down I cant see it but sometimes if you scroll down its there. Let us know how it got fixed please

Ghozylab,
I run a business and will honestly say you have the best gallery out there for WP.
There have been issues but finally resolved. I hope you find a way to reduce the thumbnail size rather than js resize but a great gallery

They even sent me a video of how they fixed the issues

It’s strange because I finally did get support and it was incredible!
I think maybe there email may block some of there support requests.
The last support was incredible. They fixed several issues

Thank you!
if you dont mind please post it when you do the update. Thank you again for such a great plugin

Here is the link to the site.
https://classic-recreations.com/wp/
the plugin is used on the right side. Notice if you hover your mouse over the words G.T.350 or G.T.500 it makes a link for some reason and goes to a blank page

Here is the link to the site. I updated the plugin
https://classic-recreations.com/wp/
the plugin is used on the right side. Notice if you hover your mouse over the words G.T.350 or G.T.500 it makes a link for some reason and goes to a blank page

not that it matters but have you checked in different browsers?

I have another gallery plugin doing the same thing. firefox looks great and so does safari but IE they are in a list

Good luck