Creativewarrior

Thanks Jeroen – have sent that through the proper support channel to you now ??

Hi Just an update – the error message appears on other pages apart from the cart page but not consistently. I have cleared and purged the cache as well with no luck and all plugins are up to date with no new plugins being added, have disabled plugins as well and still get the error message.

So i did some experimenting and it was the plugin WP Fastest Cache that was interfering… both the free and the premium version

Hi, I’m confused… the map worked fine before with the mega menu… why the sudden conflict? Disabling the mega menu is really not an option for my client.

What minification plugin are you referring to? Do you mean the cache plugin??

One of my clients is on a server with unlimited web space… and still, have the issue. I checked at least 3 other sites where the plugin is failing and they are using less than half of their server disk space. Space is definitely not the issue.

Hi
ok totally understand. As long as we are assured that free shipping gets removed if they use points to redeem a discount that then reduces their cart total below the free shipping threshold, then that is our main concern. We have gone through numerous plugins to resolve this issue… is there a way on the demo for us to test this feature out?
I’m assuming that you offer tech support if we have issues with the setup options of your plugin?
Also considering the price of your plugin, do you offer a refund if we are unsatisfied with the plugin functionality?

Thanks for your reply… we are currently using a separate plugin to calculate the free shipping threshold and I read that your plugin requires use of the woocommerce free shipping functionality in order to work. We had issues getting that to work hence the other plugin… do you provide techical support along with the premium version of your plugin if we have issues setting up the woocommerce free shipping options?
Regards
Amanda

Thanks… we will be in touch

to clarify….

if a customer places an order over $99, so free shipping is applied, then uses their reward points to reduce the amount in their cart to below $99… the system does not remove the free shipping.

Currently the rewards plugin does not remove the free shipping so people are using their points to lower the cost of the cart (below the free shipping threshold of $99) and getting the bonus of free shipping on top of that as the free shipping is applied first… then the reward points applied… We need a plugin that applies the reward points discount first… then if the subtotal amount is still over $99, apply free shipping.

Does your plugin compensate for this?

ok thx

is there a way I can email you the whole log file?

Hi sorry it took so long to get back to you… the file is quite long and one line referring to order-note-templates repeats about 100 times. is it possible that this plugin is clashing with the stock control?

Here is the log file records:

Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_taxonomy() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 28

Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_cpt() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 29

Notice: Trying to get property ‘post_type’ of non-object in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/includes/order-note-loader.php on line 218

[19-Nov-2018 03:13:32 UTC] PHP Notice: Undefined index: post in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/admin/inc/order-note-view.php on line 50
[19-Nov-2018 03:13:38 UTC] PHP Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_taxonomy() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 28
[19-Nov-2018 03:13:38 UTC] PHP Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_cpt() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 29
[19-Nov-2018 03:13:40 UTC] PHP Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_taxonomy() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 28
[19-Nov-2018 03:13:40 UTC] PHP Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_cpt() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 29
[19-Nov-2018 03:13:50 UTC] PHP Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_taxonomy() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 28
[19-Nov-2018 03:13:50 UTC] PHP Deprecated: Non-static method wont_gyrix_order_note_manager::wont_gyrix_register_cpt() should not be called statically in /home/greenkid/public_html/wp-content/plugins/woo-order-note-templates/woo-order-note-templates.php on line 29

Hi… how do i generate the PHP error log… is that from within wordpress or on the hosting manager?

thank you that has fixed it ??

Tried to reconfigure the app by scanning a new barcode and it says invalid barcode