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Please, read this and tell me if it solve the issue:

https://www.ads-software.com/support/topic/cant-edit-or-create-newseltter?replies=6

The JS advice isn’t related… are you actived the WP_DEBUG?

Im my chrome: Menu > Tools > JavaScript Console

Regards,
Carles.

When you insert a post, Knews get it via AJAX. If the encoded AJAX-like post info comes with a PHP errors / warnings, the editor can’t decode it, and the function CallBackPost (it takes the POST info and insert in the newsletter) can’t do the job.

If you are solved the memory underrun issue, you can hide the PHP warnings again in the wp-config.php and you can add posts in the editor.

However, you should solve the warnings, it’s my recommendation…

This error:

<b>Notice</b>: register_sidebar_widget está obsoleto desde la versión 2.8. Utiliza wp_register_sidebar_widget() en su lugar. in <b>/var/www/html/notict/wp-includes/functions.php</b> on line <b>3201</b>

Breaks the communication between editor and your webserver. There is a plugin (or your theme) not up to date… you can de-activate one by one or try to update everything…

Another user with the same issue, after activate PHP errors/warnings,

Find in wp-config.php (on root):

define(‘WP_DEBUG’, false);

and change to:

define(‘WP_DEBUG’, true);

If you see something like:

Fatal error: Allowed memory size of xxx bytes exhausted (tried to allocate 81 bytes) in /home/xxx/public_html/xxx/wp-includes/pomo/mo.php on line 235

Try to add to your wp-config.php:

define( ‘WP_MEMORY_LIMIT’, ’64M’ );

Read more about it here:
https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Another user with the same issue, after activate PHP errors/warnings,

Find in wp-config.php (on root):

define(‘WP_DEBUG’, false);

and change to:

define(‘WP_DEBUG’, true);

If you see something like:

Fatal error: Allowed memory size of xxx bytes exhausted (tried to allocate 81 bytes) in /home/xxx/public_html/xxx/wp-includes/pomo/mo.php on line 235

Try to add to your wp-config.php:

define( ‘WP_MEMORY_LIMIT’, ’64M’ );

Read more about it here:
https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Hello.

We’re tested it deeply, and can’t reproduce the issue. After analise your mod, I suspect you’re doing a mistake, can you confirm if the issue occurs only in custom newsletter template?

Maybe you’ve a module with more than one post, and you set twice %the_title_1% instead of %the_title_1% and %the_title_2% (or similar with the_content, the_excerpt or the_permalik???

Keep in mind your mod is inside another loop, that runs for every post to include. And the inside code seeks for a hole to insert a post and stop when found it.

Please, give us feedback about.
Carles Reverter.

Hello.

The only message where appears Knews is:

Notice: Undefined index: knews_news in /home/mojairla/public_html/maditrunner.com/wp-content/themes/hockeytime/inc/administrator.php on line 35

I installed the hockeytime theme, and it appears but I still can edit newsletters… can you give me access to your wp-admin? Please, send me access using our website contact form: https://www.knewsplugin.com

Please, open the browser javascript console and reload the editor, appears some error message?

Thanks,
Carles.

Please, open the JavaScript debug window (in Chrome Menu > Tools/Herramientas > JavaScript Console and enter on editor: do you see some error message?

Regards,
Carles.

Can do you activate the PHP error messages in wp-config.php and tell me if something appears?

Thanks,
Carles.

Luis: This is an english support forum.

What do you see when create a new newsletter? A blank page or simply the modules aren’t draggable?

Can do you activate the PHP error messages in wp-config.php and tell me if something appears?

Can do you open the JavaScript browser window and tell me if something appears?

You need GD library and the FreeType library in your websever, please, take a look here:

https://stackoverflow.com/questions/7290958/php-fatal-error-call-to-undefined-function-imagettftext

Give me access to your wp-admin and I will do some checks, please, use the contact form on our website: https://www.knewsplugin.com