crisp

What is the issue exactly with PHP 8.1?

Here is how you can do it: https://help.crisp.chat/en/article/how-to-customize-my-chatbox-1hj537j/

Hey there, Antoine from Crisp here ????

We do allow account deletion, it’s explained over here: https://help.crisp.chat/en/article/how-can-i-close-delete-my-crisp-account-1jsbrgz/

If you struggle with it, we have customer support open 24 hours a day, 5 days a week, make sure to get in touch ????

There is strictly no link between a password created on Crisp and a data breach stated by Google, it could be a simple random fact or a too-basic password.

Your statements are wrong and totally misplaced, we use state-of-the-art security practices which are explained here: https://docs.crisp.chat/guides/others/security-practices/

Hey!

Thanks for the feedback. What do you mean by user roles? We do have the ability to define two roles: Admins and Agents.

What would you like to see?

Hello!

Thanks again for your report. We can confirm the issue is now resolved in the last version.

Hey there, thank you for sharing this feedback, we’re working on it ??

Hello!

Regarding our translation system, when adding using the HTML code, the Crisp plugin is using the browser language to detect the language.

However, this Crisp WordPress plugin relies on the get_locale function provided by WordPress. So if your site is for instance in German, it will automatically switch to German.

Regarding Crisp being slow, we are sorry for this bad experience. If you have any details or logs, it would help. We have servers all around the world, including servers in Asia. The average response time all around the globe is 500ms.

Hello!

We can’t offer everything for free. We need a team to maintain the software, servers, offer customer support so we can help you when you need it

Crisp really wants to help entrepreneurs and it’s one of the reasons we have a free plan.

Thus, our paid options are super affordable, and Crisp offers the best value for the money out there.

Hello!

Crisp has a free plan and it is even possible to subscribe without providing any credit card information. By default, we don’t even ask you to pay for Crisp.

To get the Pro or Unlimited subscription, it is required to get a subscription and a credit card attached to your account. There is a 14 days tray on the Unlimited plan, but after that, you can use Crisp using the basic free plan.

From what I understand, you added a credit card to your Crisp account and continued using the Pro plan. Mistakes happen, you can contact our customer support on https://crisp.chat. They can refund.

Crisp is a SaaS platform, so yes, the plugin connects to our servers, based in the EU. You can check our GDPR statement here: https://help.crisp.chat/en/article/whats-crisp-eu-gdpr-compliance-status-nhv54c/

Crisp requires some cookies to work. Those are technical cookies, used to make the chat persistent. Otherwise, every time visitors change the page, the chat would be reset, and submited messages lost.

Sorry for this bad experience. I want to warn you that we don’t provide support over WordPress yet. So next time, make sure to contact us through our chat on crisp.chat so you get a super-fast answer ??

Hey there,

a fix has been issued since then.

As we’re not as responsive as through our chat, please contact our customer support on crisp.chat next time so we can solve your problems much faster ??

Regards,

hey there,

you can use triggers (https://help.crisp.chat/en/article/how-to-use-triggers-pq0znd/) to get UTM data and push messages based on visitors’ origin.

Hey there, you can do it using our API.

Have you check this documentation: https://docs.crisp.chat ?

Next time, feel free to use our chat available on crisp.chat to get in touch with us.

Cheers!

Thank you very much for your feedback!

Thank you very much for your feedback!