CrossPeak

Hi,

That is exactly what our plugin does. If you have it setup to mark the entry as spam if it fails the email validation then it goes right to spam and doesn’t send any of the notifications for the form.

Is that not what you are seeing happen?

Thanks for your followup here.

For others reading this, we determined that in the long list of blacklists there was a mistaken * meaning wildcard block all. For a simplified example: *.example, *, *.test

In 2.5.6 this wildcard was ignore as invalid but since 2.6.0 now supports * for wildcards it now resulted in block all.

Hi, thanks for the update. I just checked and it looks like submission was flagged as spam so we hadn’t seen it. I’ll review that now.

Hi,

Can you clarify what you mean by the invoice? The address book is only used on the checkout. After the order is placed, then the order information is filled in the same as it would be without the Address Book plugin. The address book plugin doesn’t affect the order at all for completed orders.

Hi, we haven’t seen anyone have this issue before with this plugin. I just tried matching my environment as closest to yours as I could (although with only some of the plugins) and it worked fine.

Some things you could check is your server’s error logs to see if there is a PHP error. A blank page usually is caused by an error that the logs might pick up.

Another option would be to disable other plugins and see if it works or not. If it does work, then enable them one at a time to figure out which one causes it to stop working.

Sorry to hear that you are having issues with the updated version of the plugin. We have tested this exact scenario you have indicated and the updated version should not have changed the behavior of it.

Are you able to share your exact settings that you used for the plugin so we are able to take a look to see if we can reproduce the issue with your settings?

If you have information in your settings that you do not wish to send on this public forum then you can contact us directly through our support form: https://www.crosspeaksoftware.com/support/

If you mean the look of it, it has classes that you can style with CSS.

If you mean the actual address data and layout, then the woocommerce_my_account_my_address_formatted_address filter can be used to change the data, and woocommerce_localisation_address_formats is how you change address format for WooCommerce.

See here for an example of the last one: https://stackoverflow.com/questions/66860888/woocommerce-custom-localization-address-format-for-specific-country

Hi @joshf thanks for letting us know. We’ve released an update that fixes this, if you update to the latest version it should be all set.

Hi @sandrowuermli thanks for letting us know. We’ve released an update that fixes this, if you update to the latest version it should be all set.

Hey @redactuk,
The plugin extends the GFAddOn class and uses the plugin_settings_fields function to create the global settings page.

You can see the code responsible for it here
https://plugins.trac.www.ads-software.com/browser/gravity-forms-email-blacklist/trunk/includes/class-gfemailblacklist.php#L64
Or here https://github.com/crosspeaksoftware/gravity-forms-email-blacklist/blob/main/includes/class-gfemailblacklist.php#L64

Is there something in the sites theme that might be using the gform_plugin_settings_fields filter that might be removing the settings page?

You can quickly test this by adding the effected sites theme to the clean install and seeing if the issue occurs.

You can see an example of the filter being used to remove the licencing key details in the example from the documentation. If that is the case there would be a function similar to that most likely in your sites theme’s functions.php file.

Give that a try and let us know the outcome. Thanks

Hey @redactuk

We review plugin on a local install of WordPress 6.3 with Gravity Forms 2.7.12 and Gravity Forms Email Blacklist 2.5.3 and we where able to see both the global and individual email blacklist settings.

The global email blacklist settings can be used on all email input fields across all the Gravity Forms used on the site. They can be overridden by the individual email blacklist settings below.

They are located under ‘Forms’ > ‘Settings’ > ‘Email Blacklist’

View post on imgur.com

The individual email input blacklist settings are located under the email input field on the form.

Go to the ‘Advanced Settings’ tab for the ‘Blacklisted Emails’ input.

View post on imgur.com

There may be a plugin conflict.

If you can, on a local or staging environment, try deactivating all plugins other then Gravity Forms and Gravity Forms Email Blacklist and then reactivate plugins one at a time to see if you can find the one causing the issue.

If you can supply a list of plugin used on your site we can also take a look for comparability issues.

• This reply was modified 1 year, 7 months ago by CrossPeak.

Hey @ccolemanfmg ,

We have received your message and will look into the issue.

If you can please add any of the following additional information while we investigate it could help speed up the process.

What version of PHP is your site running?
What versions of WordPress, Gravity Forms and the Gravity Forms Email Blacklist plugins are you running?
Can you please provide a list of any other plugins your site is running?
Can you supply a link to the form on your site that is having the issue?

Thanks and we will keep you posted with any updates.

Hey @redactuk,

We have received your message and will look into the issue.

If you can please add any of the following additional information while we investigate it could help speed up the process.

What version of PHP is your site running?
Can you please provide a list of any other plugins your site is running?
Can you supply a link to the form on your site that is having the issue?

Thanks and we will keep you posted with any updates.

Hi,

This feature request is being tracked here: https://github.com/crosspeaksoftware/woo-address-book/issues/79

We currently do not have anyone working on this feature, so do not have an estimated timeframe of when it would be available.