crunchydata

@unifiedac, you are a gentleman and a scholar. Thank you so much for taking the time to post this workaround!

That’s great that the PRO PREMIUM PAID version works, but that’s not this version in the WordPress repository.

Adding to my previous comment: Make sure you check the Wordfence “Scan Detailed Activity” section of the scan page in the Wordfence dashboard for a list of potential malicious files. Wordfence will show you most of them. Don’t even bother with Sucuri on this.

Do you, or did you, happen to have the MailPoet plugin installed on your site? This sounds exactly like what happens with the MailPoet exploit. Sucuri didn’t see the malware at all on our client’s site, and SiteLock and Wordfence caught some, but not all of it.

Even if you don’t currently or never had that plugin installed, if you’re on a shared server, your site could have been infected by another site on your server that has the plugin installed.

Hopefully you have backups of everything from before the date your site was hacked and you can do a complete restoration. The malware backdates files it modifies, so use a backup that is several weeks old if you can. Export your posts first, just in case. Even then you may have some cleanup work.

iThemes Security does a good job of showing the modified files. I’m not a malware expert by any means, but once it’s in, it modifies all of your php files, including Wordfence’s.

The only other option I know of is to edit every php file on your site to remove those top lines of code.

After you clean your site, I’d suggest using Wordfence (of course!) + iThemes (enable “Disable PHP in uploads”) + Bruteprotect + Cloudflare and check your folder and file permissions.

@viktor, thanks for the helpful advice!

Contact form problems are not likely to be related to the theme, and this issue is probably not caused by Jetpack’s contact form, either. The source of the problem is most likely with your mail server settings, so you may want to start by contacting your hosting provider for help.

REALLY need to be able to delete logs! Please?

For your widget spacing:

#secondary .widget {
     margin-top:-30px;
}

For your search bar width:

.widget-area #s {
     max-width:65%;
}

“Inspect Element” is your best friend. Google: how to use “inspect element.” You’ll need this to customize your site.

Changing the background color of your navigation bar is relatively simple, so try starting with that.

Is the menu gone from the dashboard, or just not displaying on the site? The first time you use a child theme you may need to open Appearance >> Menu on your dashboard, and under “Theme Locations” check the box “Primary Menu.”

Did you try turning off all plugins and checking to see if there is a conflict? Here’s a site using Customizr that another user posted, and the social icons are visible in all browsers: https://seamusberkeley.com

This plugin is for sites that use Cloudflare.com, which offers free accounts. When your site goes through the Cloudflare network, this plugin will help show the actual visitors’ IP instead of the Cloudflare IP. If your site does not go through Cloudflare.com, then you don’t need this plugin.

Cloudflare helps cache and speed up your site AND protect it, AND will show a cached copy of your site when it’s down, with fewer (if any) conflicts than WP Total Cache, and is easier to configure. Cloudflare is free and is a far better option than any caching plugin, IMO.

Try:

table.cnss-social-icon {
float:right;
}

Try switching to one of the Automattic themes, such as Twenty-Twelve, to see if there is a theme conflict. If not, deactivate your other plugins to find out if there is a plugin conflict. I have this running on four sites with various themes and plugins, and it works great.

This is my new favorite social icons plugin, because I can use any custom icons I like without hand-coding them in, and setup takes 5 minutes, including sizing and spacing. So it may worth it to you to find out what is preventing it from showing up in your widget area.

You’re welcome, and thanks for posting the solution!

*Edit: just saw how long it has been since that happened. Try going in through your hosting account and updating to the newest version of WP.

You could also try repairing the database. This is probably the most complete and easy-to-understand post on how to do that: https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/

Here is a guide for disabling automatic updates: https://codex.www.ads-software.com/Configuring_Automatic_Background_Updates