crussellwalker

Hi there,
I haven’t been an employee there for about 5 years but don’t want to leave this unanswered. I’d suggest reaching out to somewhere there (SinglePlatform) in order to debug any CSS/config issues you’re running into.

I’ve noticed there’s a new contributor to the codebase w/ handle @ytoruno (who has contributed to this plugin ~2 months ago)
https://profiles.www.ads-software.com/ytoruno

Maybe reach out to them and see how they can help.
Good luck!

-Chris

Hi there,
I can’t see what you mean exactly on that site’s page – however as far as I recall there’s no actual CSS in this WordPress Plugin – it’s all in the “widget” that’s loaded from SinglePlatform – I haven’t been an employee there for about 1.5 years so I’d suggest reaching out to somewhere there in order to debug any CSS issues you find.

I’ve noticed there’s a new contributor to the codebase w/ handle @ytoruno
https://profiles.www.ads-software.com/ytoruno

Maybe reach out to them and see how they can help.
Good luck!

-Chris

Sorry, not sure if I saw the initial post.
I’m the original author but haven’t been employed by SinglePlatform in about a year and a half.

Are you having any issues with it that need resolving?

Thanks,
Chris

Hi there, sorry for the delay in a response.
I haven’t worked at SinglePlatform in about 12 months.

Unfortunately it sounds like the way you’d like to integrate won’t work with this plugin.

However the plugin is pretty simple and you could basically do what it does on your own.

Some comments in this thread may be helpful to you I hope:
https://www.ads-software.com/support/topic/multiple-menus-and-locations-differing-menus/

You might want to look at this page that doesn’t use the WordPress plugin at all (just add your Location ID to that URL):
https://my2.singleplatform.com/locations/THIS-IS-YOUR-ID/add_menu_to_website_basic

Maybe you can reach out to SinglePlatform as well.

Hope you can get it sorted out.
-Chris

As far as contacting them I’m unsure.
Hopefully they will subscribe to the support section of the plugin as well for future questions.

Here’s a general contact form for “SP” you may want to try:
https://support.singleplatform.com/customer/portal/emails/new

-Chris

I do wonder if it’d be helpful to you to review this other support thread:
https://www.ads-software.com/support/topic/multiple-menus-and-locations-differing-menus/

In lieu of getting the plugin working you may be able to just add the iFrame “widget” yourself without using this plugin at all.

If I’m correct that this is one of your location’s IDs “biggies-23” then this page should be helpful:
https://my2.singleplatform.com/locations/biggies-23/add_menu_to_website_basic

The WordPress plugin is really just a convenience wrapper around that functionality.

-Chris

Ah yes, sorry!
I actually no longer work at SinglePlatform so I’ve been juggling work with responding.
FYI – As far as I know the other two contributors to the code base are still ‘SP’ employees.

So that’s the most up to date WordPress but as I suspected it’s an older version of PHP (5.3 was released in 2009)

Version	Release date	Supported until
5.3	30 June 2009	14 August 2014

It’s honestly hard to say what’s causing the issue without looking through and debugging your code base.

Very odd because it’s complaining about very basic syntax.

I assume you see this when trying to access the admin page and/or portal?
Maybe the best thing to do is to (locally if possible) test if this happens with other plugins either disabled or uninstalled.
Often in WordPress there can be buggy interactions between different plugins.

Hopefully you can get this figured out.
(Oh also if possible you could try and replicate this error locally with an upgraded version of PHP.)

-Chris

Hello,
That is odd.
Could you tell me what version of WordPress and PHP you’re using?

Thanks,
Chris

PS – I/we haven’t seen this issue with any versions of WordPress we’ve tested – it’s the array initialization here:
https://plugins.trac.www.ads-software.com/browser/singleplatform/trunk/singleplatform.php#L387

• This reply was modified 7 years, 7 months ago by crussellwalker.

Hi there,
Can you maybe provide a screen shot of the error?
Thanks,
Chris

Hi, Since I’m an employee of SinglePlatform I was able to investigate a little bit more and think I understand a little better now.

It seems like you have three “child” locations under a “parent” business.
Meaning they’d each have their own specific ID as follows:
st-clair-winery–bistro (Albuquerque)
st-clair-winery–bistro-0 (Las Cruces)
st-clair-winery–bistro-1 (Farmington)

Currently our WordPress plugin only supports one of these location IDs at a time.
It looks as though you correctly have the iFrame’s integrated however.
You’re correctly passing that ID into the JavaScript for each page like this already:
new BusinessView("st-clair-winery--bistro-0", "menusContainer", options);

So it looks as though you’re using the more customizable solution correctly already so going to close this thread but please don’t hesitate to reach out to us again for any other questions/clarifications – thanks!

Okay, this may help clarify things a bit – the WordPress plugin is really just an easier version of using the iFrame solution as can be seen here in the source code:
https://plugins.trac.www.ads-software.com/browser/singleplatform/trunk/singleplatform.php#L67

So in short the plugin puts a div on the page (where you’ve used the shortcode) and also adds the Javascript so that the iFrame displays.

Does that make sense?

If you’ve got the ability and know-how to use the iFrame widget I’d suggest just using that.

Maybe the comment (and thread) here will help clarify things as well:https://www.ads-software.com/support/topic/location-of-menu-on-the-site/#post-8831937

Sorry if any of this is confusing but hopefully we can get you sorted with what you’d like to display!

Chris

Hi,
I’m the author of the plugin.
I assume you’re asking for a feature that we’re potentially going to add soon – also asked about here:
https://www.ads-software.com/support/topic/shortcode-functions/

However, to clarify maybe you could add the links to your site’s pages to get a better understanding of what you’re asking.

Thanks!

You got it!
Hopefully you can get it working the way you’d like to
??

In the link you need to replace “THIS-IS-YOUR-ID” with your Location ID that is probably something like “marky-marks-coffeeshop-1”.

Unfortunately what you see in the “Settings” is the only customizations we currently support. See in the following screenshot:

https://ps.w.org/singleplatform/assets/screenshot-2.png?rev=1462376

You might want to look at this page that doesn’t use the WordPress plugin at all (just add your Location ID to that URL):

https://my2.singleplatform.com/locations/THIS-IS-YOUR-ID/add_menu_to_website_basic