csavulescu

do you guys even read my previous messages before replying? This issue is present even if i disable all plugins and revert to default theme. Come one guys, let’s get this sorted.

Do you guyes need to be provided access to the website?

Hi there,

I have enabled troubleshoot mode on the staging website (wchich is a replica of the live one) and with all plugins turned off etc we are still getting the same issue, please see this video: https://www.loom.com/share/55699c637ed6488f98001073dc30839a

Furthermore, these plugins do not exist on either of the sites:

### Must Use Plugins (3) ###

Swift Performance early loader: by  –
WP CLI Login Command Server: by Evan Mattson – 1.3
WP Migrate DB Pro Compatibility: by Delicious Brains – 1.2

there are only a few error logs, but they are not for woocommerce, they are for a couple of plugins, which don’t matter because whilst troubleshooting they where turned off. I will paste them here regardless.

2022-02-17T13:17:42+00:00 CRITICAL Uncaught Error: Call to a member function get_option() on null in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php:1318
Stack trace:
#0 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/includes/class-wfocu-ajax-controller.php(1931): WFOCU_Gateway_Integration_Paypal_Express_Checkout->process_refund_offer()
#1 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(307): WFOCU_AJAX_Controller::refund_offer()
#2 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#3 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/plugin.php(474): WP_Hook->do_action()
#4 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-admin/admin-ajax.php(187): do_action()
#5 {main}
  thrown in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php on line 1318

2022-02-17T13:19:31+00:00 CRITICAL Uncaught Error: Call to a member function get_option() on null in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php:1318
Stack trace:
#0 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/includes/class-wfocu-ajax-controller.php(1931): WFOCU_Gateway_Integration_Paypal_Express_Checkout->process_refund_offer()
#1 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(307): WFOCU_AJAX_Controller::refund_offer()
#2 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#3 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/plugin.php(474): WP_Hook->do_action()
#4 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-admin/admin-ajax.php(187): do_action()
#5 {main}
  thrown in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php on line 1318

2022-02-17T13:22:00+00:00 CRITICAL Uncaught Error: Call to a member function get_option() on null in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php:1318
Stack trace:
#0 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/includes/class-wfocu-ajax-controller.php(1931): WFOCU_Gateway_Integration_Paypal_Express_Checkout->process_refund_offer()
#1 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(307): WFOCU_AJAX_Controller::refund_offer()
#2 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#3 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/plugin.php(474): WP_Hook->do_action()
#4 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-admin/admin-ajax.php(187): do_action()
#5 {main}
  thrown in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php on line 1318

2022-02-17T13:26:48+00:00 CRITICAL Uncaught Error: Call to a member function get_option() on null in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php:1318
Stack trace:
#0 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/includes/class-wfocu-ajax-controller.php(1931): WFOCU_Gateway_Integration_Paypal_Express_Checkout->process_refund_offer()
#1 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(307): WFOCU_AJAX_Controller::refund_offer()
#2 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#3 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/plugin.php(474): WP_Hook->do_action()
#4 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-admin/admin-ajax.php(187): do_action()
#5 {main}
  thrown in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder-pro/modules/one-click-upsells/gateways/class-wfocu-gateway-integration-paypal-express-checkout.php on line 1318

2022-01-22T22:59:42+00:00 CRITICAL Uncaught Error: Call to a member function is_preview_mode() on null in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder/modules/optins/modules/optin-pages/compatibilities/page-builders/elementor/class-wffn-optin-pages-elementor.php:163
Stack trace:
#0 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(303): WFFN_Optin_Pages_Elementor->register_scripts()
#1 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#2 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#3 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/script-loader.php(2083): do_action()
#4 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-customize-manager.php(454): wp_enqueue_scripts()
#5 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-customize-manager.php(551): WP_Customize_Manager->wp_die()
#6 /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-includes/class-wp-hook.php(303): WP_Customize_Manager in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/funnel-builder/modules/optins/modules/optin-pages/compatibilities/page-builders/elementor/class-wffn-optin-pages-elementor.php on line 163

2022-01-20T10:54:47+00:00 CRITICAL require_once(): Failed opening required ‘/var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/pixelyoursite-pro/modules/pinterest/pinterest.php’ (include_path=’.:/usr/share/php’) in /var/www/pinkrabbitdesigns.co.uk/htdocs/wp-content/plugins/pixelyoursite-pro/includes/class-pys.php on line 151

These are the only fata error logs.

Thanks Igor,

### WordPress Environment ###

WordPress address (URL): https://pinkrabbitdesigns.co.uk
Site address (URL): https://pinkrabbitdesigns.co.uk
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx/1.16.1
PHP Version: 7.4.27
PHP Post Max Size: 512 MB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 8.0.26
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 1149.18MB
Database Data Size: 627.23MB
Database Index Size: 521.95MB
wp_woocommerce_sessions: Data: 31.06MB + Index: 2.03MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 13.52MB + Index: 3.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 91.63MB + Index: 69.19MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.42MB + Index: 0.42MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_abandoned_cart_history_lite: Data: 22.55MB + Index: 0.00MB + Engine InnoDB
wp_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_guest_abandoned_cart_history_lite: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_ac_sent_history_lite: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 4.03MB + Index: 3.78MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 3.03MB + Index: 3.03MB + Engine InnoDB
wp_bwf_ab_experiments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bwf_action_claim: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bwf_actions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_bwf_contact: Data: 5.52MB + Index: 6.92MB + Engine InnoDB
wp_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwf_conversion_tracking: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_bwf_funnelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bwf_funnels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bwf_optin_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bwf_wc_customers: Data: 5.52MB + Index: 1.89MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 15.58MB + Index: 0.52MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 1.52MB + Index: 0.64MB + Engine InnoDB
wp_comments: Data: 52.59MB + Index: 37.09MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wp_etcpf_category_mappings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_custom_feed_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_etsy_configuration: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_etsy_product_count: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_etsy_sync: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_feedproducts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_image_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_listing_variations: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_listings: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_orders: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_etcpf_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_resolved_product_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_shipping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_etcpf_variationupload_preparation: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gb_ocu_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gb_ocu_funnels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 2.16MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nx_entries: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_nx_posts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_nx_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 15.27MB + Index: 0.63MB + Engine InnoDB
wp_pmxe_exports: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 234.80MB + Index: 262.67MB + Engine InnoDB
wp_posts: Data: 18.48MB + Index: 39.53MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_rnoc_abandoned_cart_history: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_rnoc_abandoned_email_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rnoc_email_sent_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rnoc_email_templates: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_rnoc_guest_abandoned_cart_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_scalability_pro_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_log_data: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_swift_performance_image_optimizer: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_swift_performance_warmup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tcb_api_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_td_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_td_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_term_relationships: Data: 0.38MB + Index: 0.28MB + Engine InnoDB
wp_term_taxonomy: Data: 0.22MB + Index: 0.36MB + Engine InnoDB
wp_termmeta: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_terms: Data: 0.23MB + Index: 0.28MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tve_leads_contact_download: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_contacts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_event_log: Data: 0.23MB + Index: 0.16MB + Engine InnoDB
wp_tve_leads_form_summary: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tve_leads_form_variations: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_tve_leads_group_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_saved_group_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_split_test: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_split_test_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 25.56MB + Index: 29.09MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 1.42MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.47MB + Index: 0.58MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 7.52MB + Index: 8.06MB + Engine InnoDB
wp_wc_order_stats: Data: 5.52MB + Index: 5.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.16MB + Index: 0.38MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfConfig: Data: 2.25MB + Index: 0.00MB + Engine InnoDB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_wfHits: Data: 2.02MB + Index: 0.20MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfKnownFileList: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfLogins: Data: 0.48MB + Index: 0.19MB + Engine InnoDB
wp_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfacp_stats: Data: 0.23MB + Index: 0.44MB + Engine InnoDB
wp_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfob_stats: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_wfocu_event: Data: 6.52MB + Index: 8.55MB + Engine InnoDB
wp_wfocu_event_meta: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wp_wfocu_session: Data: 2.52MB + Index: 1.91MB + Engine InnoDB
wp_woocommerce_customer_order_index: Data: 6.52MB + Index: 20.66MB + Engine InnoDB
wp_woocommerce_customer_subscription_index: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfb_gettwitter_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfb_reviews: Data: 2.52MB + Index: 0.05MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.08MB + Index: 0.16MB + Engine InnoDB
wp_yith_ywpar_points_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

_tcb_form_settings: 4
amn_mi-lite: 1
attachment: 2096
blocks: 11
cp_popups: 2
custom_css: 4
customize_changeset: 17
elementor_library: 1
featured_item: 8
global_product_addon: 10
nav_menu_item: 60
notificationx: 1
oembed_cache: 28
page: 92
post: 22
product: 415
product_variation: 924
pwbf_deal: 2
pwbf_event: 2
revision: 84
rnoc_order_coupon: 3
seedprod: 8
shop_coupon: 29
shop_order: 46397
shop_order_refund: 624
shopmagic_automation: 1
sidebar: 1
tcb_content_template: 3
tve_form_type: 1
tve_lead_group: 1
tve_notifications: 1
ux_template: 4
wfacp_checkout: 6
wfob_bump: 4
wfocu_funnel: 13
wfocu_offer: 20
wp_global_styles: 1
wpcf7_contact_form: 6
yith_wcan_preset: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

ManageWP - Worker: by GoDaddy – 4.9.13
Bulk Edit Products, Prices & Attributes for Woocommerce: by ELEXtensions – 1.1.0
bunny.net: by bunny.net – 1.0.8
Clearpay Gateway for WooCommerce: by Clearpay – 3.4.0
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.9.0.8
Contact Form 7: by Takayuki Miyoshi – 5.5.5
Convert Pro: by Brainstorm Force – 1.7.4
WooCommerce - Customer Order Index: by Daniel Simion(Weblaunch) – 2.0.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Duplicator Pro: by Snap Creek – 4.0.6
Elementor: by Elementor.com – 3.5.5
Sync to Etsy Marketplace from WooCommerce: by ExportFeed.com – 3.5.3
WooFunnels Funnel Builder Pro: by BuildWooFunnels – 2.0.1
WooFunnels Funnel Builder: by BuildWooFunnels – 2.0.1
GridPane Redis Object Cache: by Version Forked by GridPane | Till Krüss – 1.5.6
Social Feed Gallery: by QuadLayers – 3.3.5
Jetpack: by Automattic – 10.6
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
Max Mega Menu: by megamenu.com – 2.9.5
Nginx Helper: by rtCamp – 2.2.2
NitroPack: by NitroPack LLC – 1.5.9
PixelYourSite PRO: by PixelYourSite – 8.6.7
Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.2.4
Redirection: by John Godley – 5.2.3
Retainful - Abandoned Cart Recovery Emails and Next Order Coupons: by Retainful – 2.6.8
Scalability Pro: by Dave Hilditch – 4.76
Thrive Leads: by <a href="https://thrivethemes.com">Thrive Themes</a> – 3.4
Thrive Product Manager: by Thrive Themes – 1.2.7
WC Search Orders By Product: by Daniel Simion – 1.3
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.19
WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.6
WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.5
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.0
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.4
WooCommerce Product Add-ons: by WooCommerce – 4.7.0
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.36
WooCommerce: by Automattic – 6.2.0
OrderBumps: WooCommerce Checkout Offers: by WooFunnels – 1.12.0
Wordfence Security: by Wordfence – 7.5.8
WP Review Slider: by LJ Apps – 11.0
WP Mail SMTP: by WPForms – 3.2.1
WPForms Lite: by WPForms – 1.7.2.1
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.3

YITH WooCommerce Points and Rewards Premium: by YITH – 3.0.0
YITH WooCommerce Wishlist Premium: by YITH – 3.4.0

### Inactive Plugins (7) ###

Estimated Delivery Date for Woocommerce (Basic): by PluginHive – 1.3.3
Query Monitor: by John Blackbourn – 3.8.2
User Switching: by John Blackbourn & contributors – 1.5.8
WooCommerce - Estimated Dispatch Date: by Cuzzy – 2.4.7
WooCommerce Customer/Order CSV Export: by SkyVerge – 4.5.2 (update to version 5.3.3 is available)
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
Yoast SEO Premium: by Team Yoast – 7.9

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: GridPane Redis Object Cache

### Must Use Plugins (3) ###

Swift Performance early loader: by  –
WP CLI Login Command Server: by Evan Mattson – 1.3
WP Migrate DB Pro Compatibility: by Delicious Brains – 1.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #68 - /shop/
Cart: #67 - /cart/
Checkout: #66 - /checkout/
My account: #65 - /my-account/
Terms and conditions: #6578 - /terms-and-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.14.2.1633012097
Author URL: https://www.uxthemes.com/
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.3
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
newchildtheme/woocommerce/cart/cart-totals.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
newchildtheme/woocommerce/emails/customer-completed-order.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Canceled: 9
Oldest: 2022-01-20 11:18:18 +0000
Newest: 2022-02-12 05:54:57 +0000

Complete: 8,507
Oldest: 2022-01-18 12:35:21 +0000
Newest: 2022-02-17 15:25:15 +0000

Failed: 30
Oldest: 2019-11-23 10:01:51 +0000
Newest: 2020-10-05 07:55:32 +0000

Pending: 8
Oldest: 2022-02-17 15:37:31 +0000
Newest: 2022-02-20 20:16:00 +0000

### Status report information ###

Generated at: 2022-02-17 15:27:30 +00:00

I have, I have tested in troubleshoot mode with all plugins turned off and the twenty twenty theme… please advise

@hwsc i figured it out. in my case the problem was that i added the shortcode on a post type that i didn’t enable it for. you also need to configure it like here: https://snipboard.io/xgNDWf.jpg so that it works with divi

same here, the button doesn’t click, i followed the instructions here: https://www.youtube.com/watch?v=KE8IqfKXrgU and the button doesn’t work like in the video.

Object caching has been turned off but without any luck, the feed on the staging website is still stuck at 8%.

It’s not redis.

here is where I want to zoom [tatsu_image image= “https://powerhouse.cloud/wp-content/uploads/2015/10/Stratus_CDR_GraphV2.png” alignment= “none” margin= “0px 0px 0px 0px” border_width= “0” border_color= “” id= “294” size= “full” adaptive_image= “0” lazy_load= “0” animate= “0” animation_type= “zoomIn” animation_delay= “0”]