Chris Shultz

That’s great to hear. Thank you @hannacharlotte!

That’s great to hear! Thank you for the update!

@esther0708 the 8.0.1 patch is now available with a fix for this issue. The team prioritized and immediate release once the problem was known. Many thanks for your report. Can you let me know if this resolves the issue for https://allfish2u.au? I want to make sure we’ve addressed all issues.

• This reply was modified 3 months, 3 weeks ago by Chris Shultz.

@kurtberlin , the engineering team has deployed an 8.0.1 patch to resolve compatibility issues so far seen with some payment gateway plugins. Can you confirm that this addresses the problems you saw with YayMail and Germanized? I want to ensure that we’ve fully addressed the concerns for your site.

We all really appreciate your detailed report.

Thank you for confirming @vincenzost !

As you report, @everade, the 8.0.1 patch is now available correct this issue. The change that caused this was reverted.

@everade @mrclayton @mariacadabra your detailed reports and investigation were invaluable. The engineering team is actively discussing your feedback and we’ll be incorporating it to avoid similar compatibility issues in the future.

• This reply was modified 3 months, 3 weeks ago by Chris Shultz.

The WooPayments 8.0.1 patch has been released to address a compatibility issue seen with PayPal. Thank you for the report on this?@zinizcheng77. It was invaluable to helping us discover this as soon as possible.

The WooPayments 8.0.1 patch has been released to address a compatibility issue seen with PayPal. Thank you for the report on this @hannacharlotte.

@shyfrog , the 8.0.1 patch is now available. It addresses a compatibility issue seen with WooPayments + PayPal. This was addressed as an immediate priority once the team was aware. Thank you again for your report on this.

Please let us know if this resolves the issue on your end. I want to be sure we’ve fully addressed this for all impacted sites.

• This reply was modified 3 months, 3 weeks ago by Chris Shultz.

@shyfrog, thank you for the report. The engineering team has created a fix for this and is actively working through the final release testing and deployment process. I’ll give you heads up when 8.0.1 is available. This is also tracked on GitHub here: https://github.com/Automattic/woocommerce-payments/issues/9196

Hey Mike,

The notes there are related to a hidden feature that is under private beta right now, so no tracking has been enabled for you by this change! Once this new feature is publicly available, the feature along with its associated tracking will be opt-in only.

The 1.23.1 release updates the compatible version number, so this notice should no longer appear.

Hi there,

You may need to add the flat rate boxes as an available package option. The documentation section about how to do that from the settings can be found here: Manage Packages
Here are the relevant steps to add flat rate packages (or any service packages):

1. Go to WooCommerce > Settings > Shipping > WooCommerce Services > Packages.
2. Select Add package. The Add a Package screen displays.
3. Select Service package and tick the box of one or more of the options available from the courier.
4. Add packages.

Prior to the 1.22 release, flat rate packages were added by default, but now they must be added to the list of packages, so you can customize the list of available packages for your needs.

@qwerasd123,

I’m sorry to hear that you’re not able to get your products shipped!

I have seen very similar behavior (buttons in multiple places) in the past when I didn’t fully clear my browser’s cache. Can you double-check that the cache has been cleared? Here’s a step-by-step guide for different browsers in case it comes in handy: https://kinsta.com/knowledgebase/how-to-clear-browser-cache/

Caching plugins such as Cloudflare can also cause this. Does your site have anything like this installed? If you have Cloudflare specifically, you can purge cached resources before clearing your browser’s cache yet again to resolve this.

@dcull22,

Here’s a good guide for clearing your browser cache: https://kinsta.com/knowledgebase/how-to-clear-browser-cache/ There’s instructions for several different browsers.