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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter csquirrel

    (@csquirrel)

    Thanks for your post… further investigation found that the WP Optimize plug in was affecting the theme, now that I’ve disabled it all working fine!

    not sure whether or not that’s an issue that needs looking at with the theme – WP Optimize works okay with other themes I use

    thanks

    Thread Starter csquirrel

    (@csquirrel)

    Thanks Shawn and Angelo for your help… in the end the solution was to delete the Powerpress plugin via FTP and then reinstall (as WP wouldn’t let me reinstall with the files on the server). For some reason most of the Powerpress plugin files were missing, no idea why.

    But everything back working again now…

    Thanks again…

    Thread Starter csquirrel

    (@csquirrel)

    Hi Shawn – thanks for your reply… I installed it through the WordPress dashboard – the plugin worked fine for a couple of years, but then suddenly was not in the plugin list any more…

    Thanks

    Thread Starter csquirrel

    (@csquirrel)

    for anyone having the same problem… the solution was that there was a 150Mb cap on my database size, and once I had gone over that limit I was locked out of the database by my host and unable to change anything. The massive size was due to the number of spam comments – although I was using Akismet the comments were still stored in the database.

    The solution was to delete the comments via phpMyAdmin, ask my host to unlock my access to the database, then optimise my database on a regular basis –?if I had done this before the problem would not have arisen, optimising would have got rid of the spam comments. I’m going to install the WP-optimise plugin to do this automatically…

    hope this saves someone some time!

    Thread Starter csquirrel

    (@csquirrel)

    thanks for your reply…

    sorry maybe I did not make myself quite clear –?I cannot switch back to a basic theme because the dashboard will not let me, when I click to select a different default theme I get a message saying the theme is activated, yet the site is still using the TwentyTwelve child theme – the same problem as when I use anything on the dashboard, I receive a message saying my change has been made, but nothing has changed…

    I have managed to deactivate all plugins manually, but deleting the plug in folder using File Manager on my webhost. But the problem was still there. (I have now reinstated the plugins.)

    any other suggestions gratefully received…

    Thread Starter csquirrel

    (@csquirrel)

    Also I cannot seem to deactivate the plugins via FTP, the folder will not allow me to change its name. Likewise when I try to change use phpMyAdmin I cannot set the active_plugins to a:0:{}.

Viewing 6 replies - 1 through 6 (of 6 total)