ctruc
Forum Replies Created
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As I mentioned previously, the issue occurs SOMETIMES whether the Gallery is activated or not……..
Not sure what you mean by the lightbox working fine? Nor that you “doubt” the problem revolves around the gallery. What else would it involve when the hyperlink doesnt pull up the pic from the gallery? As mentioned earlier, I can open the links most times from whatever computer i’m sending them from, but as a receiver from another device I receive that same 403 error.
I tried deactivation of the plugin as instructed which I had already done and it has no affect. Further, non of the other pics on the site are involved. ONLY PICS IN THE GALLERY are causing this sporadic error.
1) Not sure how I’m supposed to disable Cherry Media Parallax particularly when its used for certain features on other pages. All I know is that its affecting all aspects of the site now and it never did before.
3) not sure how to add an image or screen shot here, but this is an example of a link I tried emailing and the resultant error message. Again, I used to email image links all the time without issue. I just right clicked on (copy image address)
Link:
Error Page:
It appears you don’t have
permission to access this page.
403 Error. Forbidden.????
No problem. Below is the link to the gallery. We’re also having a problem scrolling the gallery pages. As you scroll down the page all of the images SHAKE??????? We’ve played with numerous adjustments i.e. pre-loads etc, but nothing is making it go away. It never did this before……..
Gallery Link
https://ccpcoatings.com/gallery/Thanks
Well, I was finally able to reload 1.5.22 via WP Rollback plugin and the gallery is back to normal. It now loads in about 6 seconds as compared to 4-5 minutes.
Has anyone figured out what the issue is yet? I had tried 1.5.28 as well with no improvement.
Thanks
Any chance 1.5.28 fixes any of the “hanging” issues?????
Not sure what parameters you want or where to find them.
HOW do we delete the existing gallery and reload the last working version???????
Thanks
Not sure what happened but it is actually loading today after about a 2 minute load time. I thing my web support may have played with some settings. It still isn’t right though. I may have to reload a backup for my site.
If I manually reload the gallery files am I going to lose all of my 600+ photos?
?????????????????????????????????
What is the procedure to load a previous version of the gallery???? We need to go back to 1.5.22.
Thanks
Hello:
Yes, that option is toggled correctly but the website still hangs up and times out with a “502 error” after a long period of time.
My site is hanging up FOREVER and eventually ends with an ERROR since I updated to 1.5.26. If I deactivate the photo gallery the site works fine. How can I restore the previous version of photo gallery??????
Thanks
- This reply was modified 5 years, 6 months ago by ctruc.