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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter curiousforge

    (@curiousforge)

    Hi George,

    Very good to know its a local issue to my site.

    Thanks a bunch for looking into this.

    Thread Starter curiousforge

    (@curiousforge)

    We’ve updated our version of WordPress and WooCommerce. The issue still persists. Any further help would be greatly appreciated.

    Thread Starter curiousforge

    (@curiousforge)

    Thanks for the reply,

    We are using the newest version, 1.7.1.

    Below is our system status,

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://thecuriousforge.org
    Site address (URL): https://thecuriousforge.org
    WC Version: 7.5.1
    REST API Version: ? 7.5.1
    WC Blocks Version: ? 9.6.6
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: ? 6.1.1 - There is a newer version of WordPress available (6.2)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 2 GB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 8.0.1
    OpenSSL/1.1.1t
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.42
    Max Upload Size: 2 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.5.1
    WC Database Prefix: wp_
    Total Database Size: 74.78MB
    Database Data Size: 55.61MB
    Database Index Size: 19.17MB
    wp_woocommerce_sessions: Data: 0.78MB + Index: 0.01MB + Engine MyISAM
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    wp_woocommerce_order_itemmeta: Data: 1.65MB + Index: 0.94MB + Engine MyISAM
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    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wp_blc_instances: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
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    wp_bookingdates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bookingtypes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_booking_seasons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_bwfan_automations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwfan_automation_complete_contact: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_bwfan_automation_contact: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_bwfan_automation_contact_claim: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwfan_automation_contact_trail: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_bwfan_automation_step: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwfan_broadcast: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwfan_bulk_action: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwfan_contact_automations: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_bwfan_contact_note: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bwfan_conversions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_bwfan_engagement_tracking: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
    wp_bwfan_engagement_trackingmeta: Data: 3.52MB + Index: 0.11MB + Engine InnoDB
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    wp_bwfan_field_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwfan_form_feeds: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwfan_import_export: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwfan_link_triggers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_bwfan_logs: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
    wp_bwfan_message: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_bwfan_tasks: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
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    wp_bwfan_terms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bwf_actions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
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    wp_bwf_contact_fields: Data: 0.08MB + Index: 0.25MB + Engine InnoDB
    wp_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_fbv: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_fbv_attachment_folder: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_formcraft_3_forms: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_formcraft_3_progress: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_formcraft_3_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_group: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_groupmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_ic_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_jet_fb_migrations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_fb_records: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
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    wp_jet_fb_records_errors: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
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    wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_moodle_enrollment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_postmeta: Data: 14.61MB + Index: 5.75MB + Engine MyISAM
    wp_posts: Data: 2.43MB + Index: 0.59MB + Engine MyISAM
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    ### Post Type Counts ###
    
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    br_product_filter: 6
    bsf-sidebar: 1
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    event_ticket_email: 1
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (37) ###
    
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    Ruhani Rabin
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    ### Dropin Plugins (1) ###
    
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    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
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    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
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    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
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    Cart: #45919 - /cart/
    Checkout: #45921 - /checkout/
    My account: #2294 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Enfold
    Version: 4.2.6
    Author URL: https://kriesi.at
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Gift Cards ###
    
    Database Version: 1.15.4
    Loopback Test: ?
    Task Queueing Test: ?
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ? Next scheduled: 2023-04-26 06:40:38 -07:00
    Options: ?
    Notes: 135
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 1,781
    Oldest: 2023-03-26 08:30:36 -0700
    Newest: 2023-04-25 10:20:58 -0700
    
    Failed: 7
    Oldest: 2021-12-02 11:45:22 -0800
    Newest: 2023-04-11 16:56:21 -0700
    
    Pending: 2
    Oldest: 2023-04-26 00:15:03 -0700
    Newest: 2023-04-26 00:15:03 -0700
    
    
    ### WooCommerce Zapier ###
    
    Database Version: ? 14
    Detailed Logging Enabled: No
    Legacy Mode Disabled: ? Yes
    SSL: ? Yes
    REST API Authentication Key(s): ? 17
    Task History Record Count: ? 866
    Webhook #3: WooCommerce Zapier
    - Status: active
    - Trigger: order.paid
    - Delivery Count: 863
    Deleted Webhook Delivery Count: 1
    Order Action Count: 2
    
    ### Status report information ###
    
    Generated at: 2023-04-25 10:41:31 -07:00
    `

    As for fatal errors, we do have a fatal error from 4/24. Posted below.

    2023-04-24T08:53:18+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /home/alkqflmy/public_html/thecuriousforge/wp-content/themes/enfold/config-woocommerce/config.php:1753
    Stack trace:
    #0 /home/alkqflmy/public_html/thecuriousforge/wp-includes/class-wp-hook.php(308): avia_woocommerce_cart_pos(Array, Array, 'html_')
    #1 /home/alkqflmy/public_html/thecuriousforge/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)
    #2 /home/alkqflmy/public_html/thecuriousforge/wp-content/themes/enfold/functions-enfold.php(1038): apply_filters('avf_header_clas...', Array, Array, 'html_')
    #3 /home/alkqflmy/public_html/thecuriousforge/wp-content/themes/enfold/header.php(24): avia_header_class_string()
    #4 /home/alkqflmy/public_html/thecuriousforge/wp-includes/template.php(783): require_once('/home/alkqflmy/...')
    #5 /home/alkqflmy/public_html/thecuriousforge/wp-includes/template.php(718): load_template('/home/alkqflmy/...', true, Array)
    #6 /home/alkqflmy/public_html/thecuriousforge/wp-includes/general-template.php(48): locate_ in /home/alkqflmy/public_html/thecuriousforge/wp-content/themes/enfold/config-woocommerce/config.php on line 1753

    Let me know if there are any solutions. GA only tracked ~20% of our sales last week.

    Thanks.

    Thread Starter curiousforge

    (@curiousforge)

    The following code works for the default checkout pages, however not for the checkout blocks. I’m in contact with WooCommerce support, however I haven’t received a clear solution yet. Here’s the code for the default checkout pages, in case it’s of use to anyone…

    /**
     * Add the field to the checkout
     */
    add_action( 'woocommerce_after_checkout_billing_form', 'my_custom_checkout_field' );
    
    function my_custom_checkout_field( $checkout ) {
    
        echo '<div id="my_custom_checkout_field"><h2>' . __('Additional Emails') . '</h2>';
    
        woocommerce_form_field( 'additional_emails', array(
            'type'          => 'text',
            'class'         => array('my-field-class form-row-wide'),
            'label'         => __('Enter Additonal Participant Emails'),
            'placeholder'   => __('Enter Emails'),
            ), $checkout->get_value( 'additional_emails' ));
    
        echo '</div>';
    
    }
    
    /**
     * Process the checkout
     */
    add_action('woocommerce_checkout_process', 'my_custom_checkout_field_process');
    
    function my_custom_checkout_field_process() {
        // Check if set, if its not set add an error.
        if ( ! $_POST['additional_emails'] )
            wc_add_notice( __( 'Please enter the emails of additional participants.' ), 'error' );
    }
    
    /**
     * Update the order meta with field value
     */
    add_action( 'woocommerce_checkout_update_order_meta', 'my_custom_checkout_field_update_order_meta' );
    
    function my_custom_checkout_field_update_order_meta( $order_id ) {
        if ( ! empty( $_POST['additional_emails'] ) ) {
            update_post_meta( $order_id, 'Additional Emails', sanitize_text_field( $_POST['additional_emails'] ) );
        }
    }
    
    /**
     * Display field value on the order edit page
     */
    add_action( 'woocommerce_admin_order_data_after_billing_address', 'my_custom_checkout_field_display_admin_order_meta', 10, 1 );
    
    function my_custom_checkout_field_display_admin_order_meta($order){
        echo '<p><strong>'.__('Additional Emails').':</strong> ' . get_post_meta( $order->id, 'Additional Emails', true ) . '</p>';}
    Thread Starter curiousforge

    (@curiousforge)

    Hi Margaret,

    I’m not using any plugins for CSV uploading. Additionally, I’ve tried importing the CSV that is exported directly from WooCommerce as a test, and I had the same result, so I assume the CSV file itself is not the issue.

    The log does show a fatal error, and it is timestamped as exactly when I tried importing the CSV, so hopefully this is the issue. The fatal error reads:

    2022-09-27T20:01:06+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore::get_attribute_taxonomies() must be an instance of WC_Product, bool given, called in /home/alkqflmy/public_html/staging/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php on line 454 and defined in /home/alkqflmy/public_html/staging/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php:592
    Stack trace:
    #0 /home/alkqflmy/public_html/staging/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php(454): Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore->get_attribute_taxonomies(false)
    #1 /home/alkqflmy/public_html/staging/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php(359): Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore->create_data_for_variation(Object(WC_Product_Variation))
    #2 /home/alkqflmy/public_html/staging/ in /home/alkqflmy/public_html/staging/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php on line 592

    Let me know if this error gives any insight and if there’s a solution, thanks.

    I’m also experiencing this issue. I have tried deactivating plugins. I’m able to export products as .csv, however import gets stuck on the progress bar.

Viewing 6 replies - 1 through 6 (of 6 total)